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The 2025 Consumer Trends Index Report

Insights from 20,000 consumers on marketing channel engagement, loyalty program preferences, purchase drivers, and data privacy.

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Videos

AI and Beyond: The Future of Loyalty in 2025

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Videos

AI and the Future of Lifecycle Marketing in Financial Services

Watch an inspiring discussion between industry experts Justin Orgel, Sr. Director of Enterprise Strategy at Marigold and Rutger van Faassen, thought leader and (F)influencer on AI and the Future of Lifecycle Marketing in Financial Services.

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Videos

Building Unbreakable Bonds: Insights from the Most Loved Brands to Drive Loyalty and Retention

Loyalty remains a significant challenge for many brands. What sets apart the ones that truly win customers' hearts?

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Videos

Ten Marketing Predictions for 2025

From AI to rethinking loyalty, it's time to unlock the top ten secrets to marketing success in 2025!

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Videos

Loyalty at KFC: Focusing on Fun and Fans to Drive Frequency

Watch a fascinating discussion with Paul Tuscano, KFC’s Chief Digital Officer, in our latest collaboration with Paula Thomas from Let’s Talk Loyalty.

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Videos

Fostering customer loyalty through compliant personalisation

This FStech webinar replay, sponsored by Marigold and featuring Experian, explores how financial institutions can leverage advanced personalisation techniques to recreate traditional banking loyalty within the framework of GDPR and other data protection regulations.

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