Engage your audience

Delight and inspire by returning the right message at the point of interaction. Our simple yet sophisticated tools make it easy.

 

 

 

 
 

Reach new levels of customer engagement with tools that let you respond to, encourage and nurture your audience across every channel.

 

Omnichannel interactions

Create personalized multi-stage customer journeys across email, mobile, Facebook, Twitter, direct mail, web, customer care . . .

1:1 Dialogues

Respond to all the digital clues your customer provides while browsing, buying, or clicking. Capture these events in real time, interpret them and respond with relevance that resonates.

Lifecycle management

Find and engage your customer with a single platform. With our easy-to-use graphical interface, you can design complex life-cycle campaigns—incorporating touches across channels, test cells, online and offline rules, and much more.

Targeting and segmentation

Eliminate your dependence on IT with point-and-click interfaces that let you design complex logic and control your data analysis and the actions that drive conversion.

Triggered campaigns

Our integrated solution lets you automate and execute the right response to every action — an abandoned cart message to draw consumers back, a breaking news item pushed in response to a Facebook click, an ad served up in session for a product previously browsed – every consumer action can inspire a contextual experience.

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See our platform in action

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