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Selligent Marketing Cloud is the world's leading independent provider of relationship marketing solutions, powering customer relationships for Minnesota Vikings, ING, Extra Space Storage and more than 700 other major brands in retail, travel, automotive, publishing, and financial services. Featuring enterprise-strength performance, Selligent Marketing Cloud's technology leads the industry in data management, campaign orchestration, and audience analytics. Selligent Marketing Cloud increases conversions and enhances engagement for mid-market to enterprise B2C marketers with its ability to deliver integrated, customer-centric experiences across email, display, mobile, and social.

Selligent Marketing Cloud serves more than 30 countries globally, including more than 75 agencies and MSPs. Selligent has offices in Silicon Valley, New York, London, Belgium, Paris, Munich, Barcelona, and Italy.

Join Us and Love What You Do!

If you are passionate about marketing, committed to customer satisfaction, and eager to transform the marketing service industry one innovation at a time, we want to hear from you.

 

About Selligent Marketing Cloud

Selligent Marketing Cloud is a marketing automation platform that enables B2C brands to engage consumers across all critical channels. Built for the relationship marketer, Selligent Marketing Cloud is the only marketing cloud built on a single code base, featuring artificial intelligence and a Customer Data Platform with a universal consumer profile at the core of every action.

More than 700 brands across retail, travel, automotive, publishing, and financial services rely on Selligent Marketing Cloud’s proven platform. With 10 offices across the United States and Europe and more than 50 agency partners and resellers, Selligent Marketing Cloud serves over 30 countries with local, personalized service. For more information, visit www.selligent.com.

 

Selligent Marketing Cloud Opportunity Summary 

Selligent is in search of a visionary Build Engineer to join our fast-growing Selligent Marketing Cloud team. With a recently launched new product and refreshed brand, it’s an exciting time to join and build upon the exciting features across our platforms. 

If you’re looking to join an experienced team that’s committed to delivering outstanding client experience balanced with a focus on creating business impact, let’s talk!

What you´ll do

Do you enjoy analyzing and working on challenging problems, maintaining and creating processes and contributing to creative marketing solutions? Then you are the Build & Release Engineer we’re looking for at Selligent.

As a Build & Release Engineer you will be part of a cross-functional development team and work together with other engineers in a scaled agile setting to drive, contribute and support the delivery of the core product of Selligent Marketing Cloud. You have a keen interest in designing and implementing build, test, deployment and configuration management support . Together, sprint after sprint, you deliver and maintain a mission critical pipeline for our product and ensuring the highest level of quality while driving improvements in the current processes.
You will work internally in our Hasselt or Braine office

Your Profil:

  • Enjoyed a higher education in IT/Engineering or equivalent through experience
  • Passion for quality and attention to detail
  • Team player
  • Ability to work effectively with cross-functional engineering teams and stakeholders
  • Good communication skills, both written and verbal
  • Proficient in English, Dutch and French are a plus
  • Affinity with Agile & Test-driven Development
  • Posses an analytical mindset in order to analyze the effectiveness of software releases and make improvements

Your Qualifications:

  • Strong practical experience with implementation of CI/CD pipelines in TFS/AzureDevops
  • Strong practical experience with git, Azure & PowerShell
  • Working knowledge of common database technologies including MS SQL
  • Experience with the Octopus deployment and release management tool is a plus
  • Experience with Docker and/or Kubernetes is a plus
  • Good understanding of test automation tools or frameworks

We offer

  • An opportunity to develop your skills and knowledge, and to grow in a stimulating environment within a fast-growing high technology international company 
  • Competitive salary and benefits based on your experience

 

Hiring Manager: Michael Lodewijckx, Carl Bruninx

Recruiting Manager: Noémie Niesten

Job Description
As a Technical Support Engineer, you will have a major role in assisting Selligent Marketing Cloud clients and partners in resolving any issues that they may have in working with the platforms.  These issues may cover a wide range of topics or components within the platforms itself, including email, content, reporting, database queries and more. Providing top tier technical support and client service through these instances will be the key responsibility of the Technical Support Engineer.
You will be a part of a close-knit, but widely distributed team that spans 7 countries in two continents, that is driven, passionate about problem solving, and operates in a fast-paced, high-technology environment.  The role will provide ample opportunity for learning new things, meeting new challenges, and the ability to adapt to different environments and use-cases.
 
Duties

  • Power user of the Selligent Marketing Cloud platform; understand basics of digital marketing programs.
  • Monitor ticket system and inbound requests for new or updated activities.
  • Decisively engage with the case by reproducing and replicating the issue, troubleshooting and diagnosing potential issues with the platform, and coordinating with internal teams.
  • Confidently and proactively communicate with clients and partners, driving towards case resolution.
  • Monitor and process system and service alerts to help meet availability requirements.
  • Thoroughly document client issues, steps taken throughout the investigation, and resolution steps for all cases.
  • Follow team processes and policies, striving to honor contractual service level agreements
  • Periodically participate in the shared on-call weekend, evening, and holiday rotation.

You've got what it takes if you

  • Have excellent communication skills with a strong client focus
  • Are Effective at troubleshooting and solving problems
  • Are willing to develop your knowledge in a constantly evolving environment

 
Required Skills

  • Bachelor's degree or higher in IT, or equivalent by experience
  • Familiarity with any of the following:
    • System: Windows Administration
    • Web Development: HTML, CSS
    • Database: SQL
  • Previous experience in a tech support, help desk, or client service position highly valued
  • Fluent English language skills, Dutch or French native speaker.

We offer

  • You will be part of a high-technology company. It will provide you with the opportunity to develop your skills and knowledge, and to grow in a stimulating environment within a fast-growing international company
  • Competitive salary and benefits based on your experience

 
Hiring Manager: Ruben Van Dyck

About Selligent Marketing Cloud
Selligent Marketing Cloud is a marketing automation platform that enables B2C brands to engage consumers across all critical channels. Built for the relationship marketer, Selligent Marketing Cloud is the only marketing cloud built on a single code base, featuring artificial intelligence and a Customer Data Platform with a universal consumer profile at the core of every action.

More than 700 brands across retail, travel, automotive, publishing, and financial services rely on Selligent Marketing Cloud’s proven platform. With 10 offices across the United States and Europe and more than 50 agency partners and resellers, Selligent Marketing Cloud serves over 30 countries with local, personalized service. For more information, visit www.selligent.com.
 
 

Your Job

As a Technical Project Manager (TPM), you will be responsible for the operational success for a regional portfolio of clients. By leading each status sheet, during both the on-boarding phase, and then the on-going period, you’ll oversee allocating resources, such as front and backend developers, to execute development tasks according to your project plan.
 
What you’ll do

  • Efficiently project manage new client onboardings, migrations and existing client programs, always paying close attention to detail.
  • Become a subject matter expert on Selligent Marketing Cloud platform and integrations with other systems.
  • Serve as a single point of contact for the client and internal stakeholders, as the subject matter expert and key facilitator on the operational aspect of the client’s program.
  • Assisting in developing campaigns on Selligent Marketing Cloud platform during onboarding when required.
  • Work internal teams, via the clients and partners, to help with resolution of any outstanding support cases or other issues, such as product feedback, and program roadmaps.
  • Partner with the regional Client Success Manager to ensure the client is provided adequate and appropriate education, leveraging the Selligent Learning system, along with program specific coaching to ensure clients are achieving success.
  • Assist the Selligent Learning Team in improving and/or streamlining training and reference material for both external and internal consumption.

 
You’re perfect for this role if you:

  • Have project management skills.
  • Have superior problem solving and accurate solution scoping abilities.
  • Have solid verbal, written, presentation and interpersonal communication skills.
  • Are highly coachable with a strong desire to improve and grow as a professional.
  • Have experience with projects involving databases, web services, HTML, CSS, .NET, ASP, and scripting languages such as JavaScript.
  • Are open to developing knowledge in a constantly evolving environment.
  • Are proficient/fluent in local languages (French) and English.

Your Profile

  • An opportunity to develop your skills and knowledge, and to grow in a stimulating environment within a fast-growing high technology international company 
  • Competitive salary and benefits based on your experience

What distinguishes us

  • With flat hierarchies and a great team, we ensure an excellent working atmosphere
  • We learn from each other, support each other and maintain a friendly and constructive approach
  • Career development according to personal interests and priorities
  • Celebrating success together: Team events
  • Work, family and private life balance is important to us: flexible working hours
  • Performance-based remuneration

 
Hiring Manager: Yann Tognoni
Recruiting Manager: Hélène Laby

About Selligent Marketing Cloud

Selligent Marketing Cloud is a marketing automation platform that enables B2C brands to engage consumers across all critical channels. Built for the relationship marketer, Selligent Marketing Cloud is the only marketing cloud built on a single code base, featuring artificial intelligence and a Customer Data Platform with a universal consumer profile at the core of every action.

More than 700 brands across retail, travel, automotive, publishing, and financial services rely on Selligent Marketing Cloud’s proven platform. With 10 offices across the United States and Europe and more than 50 agency partners and resellers, Selligent Marketing Cloud serves over 30 countries with local, personalized service. For more information, visit www.selligent.com.

 

Job Profile

Selligent are looking for a curious, creative and motivated last year student for a 3-months internship within our marketing department.

 This internship will:

  • see you work closely with our marketing teams (client marketing and/or corporate marketing) as you assist them with their projects  
  • allow you to discover different aspects of the fascinating world of marketing automation, through your active participation to “real life” projects

During the internship you will support the team and coordinate specific projects in the fields of corporate and/or client marketing.

 

You are perfect for the role if you are:

  • creative, proactive and want to experience what it is like to work for one of Belgium’s top SaaS companies’ Marketing team
  • a last year Marketing student
  • adept at using MS Office suite. Being able to operate the Adobe Creative Suite tools, particularly Photoshop,  InDesign and Illustrator is a plus
  • able to work in English, mastering at least French or Dutch

We offer

An enriching real life experience in the world of Marketing automation

 

Hiring Manager: Laetitia Dangoisse

Recruiting Manager: Noémie Niesten

 

About Selligent Marketing Cloud

Selligent Marketing Cloud is a marketing automation platform that enables B2C brands to engage consumers across all critical channels. Built for the relationship marketer, Selligent Marketing Cloud is the only marketing cloud built on a single code base, featuring artificial intelligence and a Customer Data Platform with a universal consumer profile at the core of every action.

More than 700 brands across retail, travel, automotive, publishing, and financial services rely on Selligent Marketing Cloud’s proven platform. With 10 offices across the United States and Europe and more than 50 agency partners and resellers, Selligent Marketing Cloud serves over 30 countries with local, personalized service. For more information, visit www.selligent.com.

 

Job Profile

We are searching for a software engineer who enjoys analyzing and working on challenging problems, implementing new features and contributing to creative marketing solutions to join our team of over 50 engineers building and developing our product.

What you’ll do

You will be part of a cross-functional development team and work together with other engineers in a scaled agile setting to further develop the core product of Selligent Marketing Cloud. You have a keen interest in security, privacy, scalability and performance, deeply care for customer experience and pay attention to details. Together with your team, sprint after sprint, you deliver mission critical features and improvements while ensuring the highest level of quality

You’re perfect for this role if you:

  • Are a real team player,  able to work effectively with cross-functional engineering teams and stakeholders
  • Have a passion for quality and attention to detail
  • Enjoyed a higher education in IT/Engineering or equivalent through experience
  • Have good communication skills, both written and verbal, in English (Dutch is a plus)
  • Have a good understanding of software architecture (database, web services, web layer, ...)
  • Possess the following experience & skills:
    • Affinity with Agile & Test-driven Development
    • Design/develop reusable frameworks, components, and services
    • Writing unit tests and testable code
    • Possess excellent HTML, CSS & Javascript skills
    • Good knowledge of Angular
    • Good understanding of version control systems (Git)
  • Experiences with SaaS environment and/or Cloud Services, as well as with Typescript is a plus

We offer

  • An opportunity to develop your skills and knowledge, and to grow in a stimulating environment within a fast-growing high technology international company 
  • Competitive salary and benefits based on your experience

 

Hiring Manager: Carl Bruninx

Recruiting Manager: Noémie Niesten

 

About Selligent Marketing Cloud

Selligent Marketing Cloud is a marketing automation platform that enables B2C brands to engage consumers across all critical channels. Built for the relationship marketer, Selligent Marketing Cloud is the only marketing cloud built on a single code base, featuring artificial intelligence and a Customer Data Platform with a universal consumer profile at the core of every action.

More than 700 brands across retail, travel, automotive, publishing, and financial services rely on Selligent Marketing Cloud’s proven platform. With 10 offices across the United States and Europe and more than 50 agency partners and resellers, Selligent Marketing Cloud serves over 30 countries with local, personalized service. For more information, visit www.selligent.com.

 

Job Profile

As a Sales Executive, you will make a critical contribution to our sales efforts, assisting the Italian’s Sales Director in achieving quarterly revenue and booking targets. Leveraging your analytical and creative approach skills, you will prepare and present innovative product demonstrations, highlighting the use and value of Selligent’s platform to prospective clients. You will receive hands-on training and get to work with a Sales & Marketing team that is both driven and committed to continue the successful in the Italian market.

What you’ll do

  • Build and manage lead development pipeline
  • Cold-call prospects that are generated by external sources of lead generation
  • Collaborate with the Sales Director to determine sales approaches
  • Maintain and expand the company’s database of prospects.
  • Set up and deliver sales presentations, and other sales activities.
  • Qualify leads and work to close business
  • Support marketing efforts such as trade shows, exhibits, and other events
  • Proactively communicate Selligent's product and industry knowledge to prospects and customers
  • Participate in sales calls and prospective client meetings using a highly consultative approach to the sales process
  • Travel, as required, domestically up to 50%

You’re perfect for this role if you:

  • Are persistent, driven, articulate, conversational and sociable,
  • Are excited to work in a fast-paced, friendly and growing team environment
  • Are motivated to participate in the Sales effort
  • Are able to show a strong record of success in whatever you have done
  • Are familiar with or have a background in Marketing Automation, especially Customer Engagement
  • Are fluent in English, any additional language, especially French will be a plus
  • Have 4-5 years of business experience ideally in a sales customer-facing capacity
  • Are willing to cold-call and/or engage in warm lead qualification
  • Are able to identify the real driver behind prospects’ stated needs
  • Have experience selling SaaS applications or marketing automation software a plus
  • Have strong organizational and time management skills
  • Have outstanding communication skills in all forms: verbal, written, presentations and negotiations
  • Demonstrable critical thinking and analytic abilities
  • Are customer and deadline driven

We offer

An interesting and challenging job in a fast growing company with the feel of a start-up. It’s an opportunity to learn in a stimulating environment and work with a dynamic team. Competitive salary, bonus and benefits based on your experience. The position will be based in our Milano offices

 

Hiring Manager: Gian Musolino

Recruiting Manager: Hélène Laby

 

About Selligent Marketing Cloud

Selligent Marketing Cloud is a marketing automation platform that enables B2C brands to engage consumers across all critical channels. Built for the relationship marketer, Selligent Marketing Cloud is the only marketing cloud built on a single code base, featuring artificial intelligence and a Customer Data Platform with a universal consumer profile at the core of every action.

More than 700 brands across retail, travel, automotive, publishing, and financial services rely on Selligent Marketing Cloud’s proven platform. With 10 offices across the United States and Europe and more than 50 agency partners and resellers, Selligent Marketing Cloud serves over 30 countries with local, personalized service. For more information, visit www.selligent.com.

 

Job Profile

Selligent are looking for a driven Application Manager to join the global MIS team. This team is managing all information systems for sales and account management, as well as services and support management, marketing and the general management.

As an application manager, you will have a major role in ensuring that current and future Selligent internal systems have a constant and accurate flow of data, by maintaining and configuring the existing and future MIS platforms, together with the team.

What you'll do

  • Design, develop, implement and maintain Selligent information systems
  • Develop of reporting tools
  • Connect data from internal and external systems into our CRM instance
  • Support department initiatives by utilizing existing technologies
  • Provide recommendations for future technologies.
  • Provide user training manuals
  • Provide documentation about revisions and contribute in change set control
  • Efficiently troubleshoot and diagnose potential issues
  • Provide consultation, training and support to users
  • Collaborate with other team members, taking on new assignments as instructed with a positive, can-do attitude.
  • Oversee user demands and issues in our internal ticketing system

You’re perfect for this role if you

  • Are graduated in Computer Science, Engineering or related discipline
  • Know Java, Python, or C
  • Know PHP, HTML, CSS, and JavaScript
  • Have experience with Data Modeling and Microsoft SQL, SOAP and REST API
  • Are meticulous and have eye for detail and a highly developed sense of responsibility
  • Are effective at solving problems, either autonomously or pro-actively looking for help of other team members
  • Are open to developing knowledge and new skills in a constantly evolving environment
  • Understand user needs and are able to translate them in user friendly solutions
  • Believe in continuous improvement
  • Have great communication skills and customer minded
  • Are fluent in local languages (French or Dutch) and English

 

We offer

  • An opportunity to develop your skills and knowledge, and to grow in a stimulating environment within a fast-growing high technology international company 
  • Competitive salary and benefits based on your experience

 

Hiring Manager: Stanislas Van Oost

Recruiting Manager: Noémie Niesten

 

 

 

JOB DESCRIPTION
As a Technical Support Engineer, you will have a major role in assisting Selligent Marketing Cloud clients and partners in resolving any issues that they may have in working with the platforms.  These issues may cover a wide range of topics or components within the platforms itself, including email, content, reporting, database queries and more. Providing top tier technical support and client service through these instances will be the key responsibility of the Technical Support Engineer.
You will be a part of a close-knit, but widely distributed team that spans 7 countries in two continents, that is driven, passionate about problem solving, and operates in a fast-paced, high-technology environment.  The role will provide ample opportunity for learning new things, meeting new challenges, and the ability to adapt to different environments and use-cases.

Duties

  • Power user of the Selligent Marketing Cloud platform; understand basics of digital marketing programs.
  • Monitor ticket system and inbound requests for new or updated activities.
  • Decisively engage with the case by reproducing and replicating the issue, troubleshooting and diagnosing potential issues with the platform, and coordinating with internal teams.
  • Confidently and proactively communicate with clients and partners, driving towards case resolution.
  • Monitor and process system and service alerts to help meet availability requirements.
  • Thoroughly document client issues, steps taken throughout the investigation, and resolution steps for all cases.
  • Follow team processes and policies, striving to honor contractual service level agreements
  • Periodically participate in the shared on-call weekend, evening, and holiday rotation.

 

You've got what it takes if you

  • Have excellent communication skills with a strong client focus
  • Are Effective at troubleshooting and solving problems
  • Are willing to develop your knowledge in a constantly evolving environment

Required Skills

  • Bachelor's degree or higher in IT, or equivalent by experience
  • Familiarity with any of the following:
    • System: Windows Administration
    • Web Development: HTML, CSS
    • Database: SQL
  • Previous experience in a tech support, help desk, or client service position highly valued
  • Fluent English language skills, Dutch or French native speaker.

We offer

  • You will be part of a high-technology company. It will provide you with the opportunity to develop your skills and knowledge, and to grow in a stimulating environment within a fast-growing international company
  • Competitive salary and benefits based on your experience

 
Contact Person: Florent Leborgne

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