Looking for a new challenge?

Selligent Marketing Cloud is the world's leading independent provider of relationship marketing solutions, powering customer relationships for InterContinental Hotels Group, ING and Extra Space Storage and more than 700 other major brands in retail, travel, automotive, publishing, and financial services. Featuring enterprise-strength performance, Selligent Marketing Cloud's technology leads the industry in data management, campaign orchestration, and audience analytics. Selligent Marketing Cloud increases conversions and enhances engagement for mid-market to enterprise B2C marketers with its ability to deliver integrated, customer-centric experiences across email, display, mobile, and social.

Selligent Marketing Cloud serves more than 30 countries globally, including more than 75 agencies and MSPs. Selligent has offices in Silicon Valley, New York, London, Belgium, Paris, Munich, Barcelona, and Italy.

Join Us and Love What You Do!

If you are passionate about marketing, committed to customer satisfaction, and eager to transform the marketing service industry one innovation at a time, we want to hear from you.

 

About Selligent Marketing Cloud

Selligent Marketing Cloud is a marketing automation platform that enables B2C brands to engage consumers across all critical channels. Built for the relationship marketer, Selligent Marketing Cloud is the only marketing cloud built on a single code base, featuring artificial intelligence and a Customer Data Platform with a universal consumer profile at the core of every action.

More than 700 brands across retail, travel, automotive, publishing, and financial services rely on Selligent Marketing Cloud’s proven platform. With 10 offices across the United States and Europe and more than 50 agency partners and resellers, Selligent Marketing Cloud serves over 30 countries with local, personalized service. For more information, visit www.selligent.com.

 

Job Profile

As a Sales Executive, you will make a critical contribution to our sales efforts, assisting the Italian’s Sales Director in achieving quarterly revenue and booking targets. Leveraging your analytical and creative approach skills, you will prepare and present innovative product demonstrations, highlighting the use and value of Selligent’s platform to prospective clients. You will receive hands-on training and get to work with a Sales & Marketing team that is both driven and committed to continue the successful in the Italian market.

What you’ll do

  • Build and manage lead development pipeline
  • Cold-call prospects that are generated by external sources of lead generation
  • Collaborate with the Sales Director to determine sales approaches
  • Maintain and expand the company’s database of prospects.
  • Set up and deliver sales presentations, and other sales activities.
  • Qualify leads and work to close business
  • Support marketing efforts such as trade shows, exhibits, and other events
  • Proactively communicate Selligent's product and industry knowledge to prospects and customers
  • Participate in sales calls and prospective client meetings using a highly consultative approach to the sales process
  • Travel, as required, domestically up to 50%

You’re perfect for this role if you:

  • Are persistent, driven, articulate, conversational and sociable,
  • Are excited to work in a fast-paced, friendly and growing team environment
  • Are motivated to participate in the Sales effort
  • Are able to show a strong record of success in whatever you have done
  • Are familiar with or have a background in Marketing Automation, especially Customer Engagement
  • Are fluent in English, any additional language, especially French will be a plus
  • Have 4-5 years of business experience ideally in a sales customer-facing capacity
  • Are willing to cold-call and/or engage in warm lead qualification
  • Are able to identify the real driver behind prospects’ stated needs
  • Have experience selling SaaS applications or marketing automation software a plus
  • Have strong organizational and time management skills
  • Have outstanding communication skills in all forms: verbal, written, presentations and negotiations
  • Demonstrable critical thinking and analytic abilities
  • Are customer and deadline driven

We offer

An interesting and challenging job in a fast growing company with the feel of a start-up. It’s an opportunity to learn in a stimulating environment and work with a dynamic team. Competitive salary, bonus and benefits based on your experience. The position will be based in our Milano offices

 

Hiring Manager: Gian Musolino

Recruiting Manager: Hélène Laby

 

About Selligent Marketing Cloud

Selligent Marketing Cloud is a marketing automation platform that enables B2C brands to engage consumers across all critical channels. Built for the relationship marketer, Selligent Marketing Cloud is the only marketing cloud built on a single code base, featuring artificial intelligence and a Customer Data Platform with a universal consumer profile at the core of every action.

More than 700 brands across retail, travel, automotive, publishing, and financial services rely on Selligent Marketing Cloud’s proven platform. With 10 offices across the United States and Europe and more than 50 agency partners and resellers, Selligent Marketing Cloud serves over 30 countries with local, personalized service. For more information, visit www.selligent.com.

 

Job Profile

Selligent are looking for a seasoned partner manager with a passion for digital marketing to join our dynamic team in growing and strengthening Selligent’s partner network. As Partner Manager for the Nordics, you will be responsible for the partner eco system for your region.

What you’ll do

  • Maintain existing partners and recruit new partners. In doing this you will:
    • design the Engagement strategy
    • build and maintain reporting on partners (skills set, training, number of clients, knowledge of the product)
    • be responsible for business development (lead generation, prospection list,…)
    • work on marketing with the partners (events, digital media,…)
    • Evangelize Selligent
    • Manage potential conflicts within the partner community
    • Keep on top of the competitor landscape and market trends
  • Actively support commercial teams (Sales & Client Success) by closely managing partner interactions during the sales cycle
  • Communicate and collaborate effectively with key stakeholders internally at Selligent, in particular the Sales Director and colleagues across the global partner organisation
  • Travel to the Nordics (20 to 40% according to business needs)

You’re perfect for this role if you

  • Demonstrate 3+ years’ experience working at or with Direct Digital Marketing Agencies, Marketing Service Providers or consultancy firms.
  • Are able to build strong relationships at all levels of a partner’s organization e.g. at both a technology user level and CxO.
  • Have experience managing B2B sales cycles.
  • Are capable of being clearly sales oriented for strong partners development
  • Have strong English verbal and written communication skills (knowledge of a Scandinavian language is a plus)

We offer

  • An opportunity to develop your skills and knowledge, and to grow in a stimulating environment within a fast-growing high technology international company 
  • Competitive salary and benefits based on your experience

 

Hiring Manager: Jean-François Hernandez

Recruiting Manager: Noémie Niesten

 

About Selligent Marketing Cloud

Selligent Marketing Cloud is a marketing automation platform that enables B2C brands to engage consumers across all critical channels. Built for the relationship marketer, Selligent Marketing Cloud is the only marketing cloud built on a single code base, featuring artificial intelligence and a Customer Data Platform with a universal consumer profile at the core of every action.

More than 700 brands across retail, travel, automotive, publishing, and financial services rely on Selligent Marketing Cloud’s proven platform. With 10 offices across the United States and Europe and more than 50 agency partners and resellers, Selligent Marketing Cloud serves over 30 countries with local, personalized service. For more information, visit www.selligent.com.

 

Selligent is in search of a visionary product designer to join our fast-growing Selligent Marketing Cloud team. With a recently launched new product and refreshed brand, it’s an exciting time to join and build upon the exciting features across our platforms

We’re growing our product design team and hiring a new UX/UI designer with an intention to build a world class team to support the fast-growing marketing automation platform. You will be responsible for providing design solutions that meet both user and business needs and owning the UX for key product functions. You will gather insights from customers, explore product analytics data and deliver product features while working closely with scrum teams. You will be part of a department consisting of product managers, product designers and knowledge experts.

We work with cross functional teams to constantly evolve our product portfolio. We aim to create the best possible user experience, taking full advantage of innovations in technology. We advocate design driven product development and analytics driven decision making. 

What you’ll do

  • Provide a vision and work closely with a team of product designers and product managers to deliver the best possible product for all B2B clients
  • Visually design interfaces for web and mobile products
  • Make strategic design related to core product and its features
  • Think with your hands so you can show workflows, wireframes and sketches of your thinking
  • Establish, document and maintain human-centered design processes and integrate it with Agile
  • Work in an Agile way and help your team to deliver assets on time for production
  • Gather requirements, conduct usability testing as needed to uncover user needs, user flows and design problems
  • Design and deliver wireframes, mock-ups and prototypes to solve user problems
  • Facilitate design workshops, evangelize UX/UI and rationalize design decisions to stakeholders and peers

You’re perfect for this role if you

  • Have at least 5 years of experience in human-centric design methodology
  • Solid understanding of design principles, user interface design patterns and style guides
  • Strong working knowledge of design and prototyping tools such as Axure, Illustrator, Photoshop, After effects, Adobe XD and associated design tools
  • Basic working knowledge of HTML and CSS
  • Strong portfolio with some case studies for B2B and enterprise products
  • Experience working in an Agile/Scrum environment essential
  • Are highly collaborative and want to work in a multi-cultural organization
  • Are ambitious, self-driven person eager to contribute, learn and grow with proactive and have a hands-on attitude
  • Are an effective communicator for both internal and external audiences
  • Have an excellent command of English. Any other language (Dutch, French) highly appreciated

We offer

  • An opportunity to develop your skills and knowledge, and to grow in a stimulating environment within a fast-growing high technology international company 
  • Competitive salary and benefits based on your experience

 

Hiring Manager: Anushka Jayawardana

Recruiting Manager: Noémie Niesten

 

 

 

About Selligent Marketing Cloud

Selligent Marketing Cloud is a marketing automation platform that enables B2C brands to engage consumers across all critical channels. Built for the relationship marketer, Selligent Marketing Cloud is the only marketing cloud built on a single code base, featuring artificial intelligence and a Customer Data Platform with a universal consumer profile at the core of every action.

More than 700 brands across retail, travel, automotive, publishing, and financial services rely on Selligent Marketing Cloud’s proven platform. With 10 offices across the United States and Europe and more than 50 agency partners and resellers, Selligent Marketing Cloud serves over 30 countries with local, personalized service. For more information, visit www.selligent.com.

 

Job Profile

Selligent are looking for a driven Application Manager to join the global MIS team. This team is managing all information systems for sales and account management, as well as services and support management, marketing and the general management.

As an application manager, you will have a major role in ensuring that current and future Selligent internal systems have a constant and accurate flow of data, by maintaining and configuring the existing and future MIS platforms, together with the team.

What you'll do

  • Design, develop, implement and maintain Selligent information systems
  • Develop of reporting tools
  • Connect data from internal and external systems into our CRM instance
  • Support department initiatives by utilizing existing technologies
  • Provide recommendations for future technologies.
  • Provide user training manuals
  • Provide documentation about revisions and contribute in change set control
  • Efficiently troubleshoot and diagnose potential issues
  • Provide consultation, training and support to users
  • Collaborate with other team members, taking on new assignments as instructed with a positive, can-do attitude.
  • Oversee user demands and issues in our internal ticketing system

You’re perfect for this role if you

  • Are graduated in Computer Science, Engineering or related discipline
  • Know Java, Python, or C
  • Know PHP, HTML, CSS, and JavaScript
  • Have experience with Data Modeling and Microsoft SQL, SOAP and REST API
  • Are meticulous and have eye for detail and a highly developed sense of responsibility
  • Are effective at solving problems, either autonomously or pro-actively looking for help of other team members
  • Are open to developing knowledge and new skills in a constantly evolving environment
  • Understand user needs and are able to translate them in user friendly solutions
  • Believe in continuous improvement
  • Have great communication skills and customer minded
  • Are fluent in local languages (French or Dutch) and English

 

We offer

  • An opportunity to develop your skills and knowledge, and to grow in a stimulating environment within a fast-growing high technology international company 
  • Competitive salary and benefits based on your experience

 

Hiring Manager: Stanislas Van Oost

Recruiting Manager: Noémie Niesten

 

 

 

About Selligent Marketing Cloud
Selligent Marketing Cloud is a marketing automation platform that enables B2C brands to engage consumers across all critical channels. Built for the relationship marketer, Selligent Marketing Cloud is the only marketing cloud built on a single code base, featuring artificial intelligence and a Customer Data Platform with a universal consumer profile at the core of every action.

More than 700 brands across retail, travel, automotive, publishing, and financial services rely on Selligent Marketing Cloud’s proven platform. With 10 offices across the United States and Europe and more than 50 agency partners and resellers, Selligent Marketing Cloud serves over 30 countries with local, personalized service. For more information, visit www.selligent.com.
 

Job Profile

Selligent is searching for a Solutions Consultant to join our rapidly growing team. We are looking for a well-rounded individual that is self-motivated and reliable. The ideal candidate will have the perfect mix of strong customer-facing skills and a strong technical background.
As a Solutions Consultant, you will partner with both the sales, partner and relationship management teams to present overall business-driven technology solutions to partners, prospective and existing clients. Selligent Solution Consultants are responsible for mapping the prospect’s/client’s business and technology requirements to Selligent’s market-leading technology and service solutions. 
What you’ll do

  • Function as the technical point of contact & product expert for the sales and account management teams
  • Conduct discovery sessions directly with prospective and existing clients to gather business and technology requirements
  • Define holistic client solutions consisting of the perfect mix of Selligent's technology and services, tied directly to prospect’s/client’s business and technology requirements
  • Collaborate with internal Selligent teams to develop the overall solution
  • Effectively communicate client requirements to the IT configuration team
  • Successfully manage multiple prospect sales and existing client engagement opportunities simultaneously
  • Respond to technical questions received via RFP and or RFI in an accurate and timely fashion.
  • Present solutions onsite and/or via web-conference.
  • Assist in the creation of account configuration documentation and statements of work.
  • Regularly lead the most technically complex opportunities with limited to no assistance
  • Mentor team members on various advanced marketing and technical initiatives
  • Work closely with Product Management to prioritize prospect/customer requests by thoroughly documenting user stories and associated business case
  • Travel required (25%)

You're perfect for this role if you

  • Superior problem solving and accurate solution scoping abilities
  • Excellent verbal, written, presentation and interpersonal communication skills
  • Knowledge of DBMS -- both row and columnar database concepts
  • Proficient in Web Services, HTML, CSS, scripting languages such as Javascript
  • Proficient in articulating the value of distributed computing and SaaS concepts
  • Highly coachable with a strong desire to improve and grow as a professional
  • Previous experience with Selligent Marketing Cloud or any other leading marketing clouds is a plus
  • Fluent German & English language skills

 

We offer

  • An opportunity to develop your skills and knowledge, and to grow in a stimulating environment within a fast-growing high technology international company
  • Competitive salary and benefits based on your experience

 
Hiring Manager: Alexei Kounine
Recruiting Manager: Noémie Niesten

About Selligent Marketing Cloud
Selligent Marketing Cloud is a marketing automation platform that enables B2C brands to engage consumers across all critical channels. Built for the relationship marketer, Selligent Marketing Cloud is the only marketing cloud built on a single code base, featuring artificial intelligence and a Customer Data Platform with a universal consumer profile at the core of every action.

More than 700 brands across retail, travel, automotive, publishing, and financial services rely on Selligent Marketing Cloud’s proven platform. With 10 offices across the United States and Europe and more than 50 agency partners and resellers, Selligent Marketing Cloud serves over 30 countries with local, personalized service. For more information, visit www.selligent.com.
 
 

Job Profile

As a Technical Project Manager (TPM), you will be responsible for the operational success for a regional portfolio of clients. By leading each status sheet, during both the on-boarding phase, and then the on-going period, you’ll oversee allocating resources, such as front and backend developers, to execute development tasks according to your project plan.
 
What you’ll do

  • Efficiently project manage new client onboardings, migrations and existing client programs, always paying close attention to detail.
  • Become a subject matter expert on Selligent Marketing Cloud platform and integrations with other systems.
  • Serve as a single point of contact for the client and internal stakeholders, as the subject matter expert and key facilitator on the operational aspect of the client’s program.
  • Assisting in developing campaigns on Selligent Marketing Cloud platform during onboarding when required.
  • Work internal teams, via the clients and partners, to help with resolution of any outstanding support cases or other issues, such as product feedback, and program roadmaps.
  • Partner with the regional Client Success Manager to ensure the client is provided adequate and appropriate education, leveraging the Selligent Learning system, along with program specific coaching to ensure clients are achieving success.
  • Assist the Selligent Learning Team in improving and/or streamlining training and reference material for both external and internal consumption.

 
You’re perfect for this role if you:

  • Have project management skills.
  • Have superior problem solving and accurate solution scoping abilities.
  • Have solid verbal, written, presentation and interpersonal communication skills.
  • Are highly coachable with a strong desire to improve and grow as a professional.
  • Have experience with projects involving databases, web services, HTML, CSS, .NET, ASP, and scripting languages such as JavaScript.
  • Are open to developing knowledge in a constantly evolving environment.
  • Are proficient/fluent in German and English.

We offer

  • An opportunity to develop your skills and knowledge, and to grow in a stimulating environment within a fast-growing high technology international company 
  • Competitive salary and benefits based on your experience

 
Hiring Manager: Martijn Wils
Recruiting Manager: Noémie Niesten

About Selligent Marketing Cloud
Selligent Marketing Cloud is a marketing automation platform that enables B2C brands to engage consumers across all critical channels. Built for the relationship marketer, Selligent Marketing Cloud is the only marketing cloud built on a single code base, featuring artificial intelligence and a Customer Data Platform with a universal consumer profile at the core of every action.

More than 700 brands across retail, travel, automotive, publishing, and financial services rely on Selligent Marketing Cloud’s proven platform. With 10 offices across the United States and Europe and more than 50 agency partners and resellers, Selligent Marketing Cloud serves over 30 countries with local, personalized service. For more information, visit www.selligent.com.
 

Job Profile

Selligent is searching for an Information Security & Privacy Manager to help protecting Selligent’s information assets and support Selligent efforts in managing personal data in compliance with the laws and regulations. As an Information Security & Privacy Manager, you will manage the compliance activities related to information security and privacy, reporting into the IT Director and working closely with the Data Protection Officer.
What you’ll do

  • Constantly work on improving compliance of Selligent activities with Information Security standards and privacy laws and regulations.
  • Interact with business unit stakeholders to ensure the consistent application of policies and standards across all technology projects, systems and services
  • Contribute to the improvement of the Information Security & Data Protection Management Systems
  • Provide customer support for the field in both pre and post sales to represent Selligent as a secure and trusted partner.
  • Coordinate actions in case of security incidents and data breaches under the supervision of the Chief Information Security Officer and the Data Protection Officer and facilitate the communication to clients and other stakeholders
  • Contribute to successful certifications & surveillance audits (ISO 27001, 27018 & 27701 and SOC2)
  • Run awareness programs across the company on information security and privacy concerns

You're perfect for this role if you

  • Hold a master degree in business administration or a technology-related field
  • Information security management or data protection experience
  • Knowledge of common information security management frameworks, such as ISO/IEC 27001 and of privacy matters, laws and regulations such as GDPR
  • Excellent written and verbal communication skills and high level of personal integrity
  • Innovative thinking and leadership with an ability to lead and motivate cross-functional, interdisciplinary teams
  • Excelling in end-to-end implementation of internally defined processes
  • Are fluent in English

 

We offer

  • An opportunity to develop your skills and knowledge, and to grow in a stimulating environment within a fast-growing high technology international company
  • Competitive salary and benefits based on your experience

 
Hiring Manager: Alexandre Golkar
Recruiting Manager: Noémie Niesten

About Selligent Marketing Cloud

Selligent Marketing Cloud is a marketing automation platform that enables B2C brands to engage consumers across all critical channels. Built for the relationship marketer, Selligent Marketing Cloud is the only marketing cloud built on a single code base, featuring artificial intelligence and a Customer Data Platform with a universal consumer profile at the core of every action.

More than 700 brands across retail, travel, automotive, publishing, and financial services rely on Selligent Marketing Cloud’s proven platform. With 10 offices across the United States and Europe and more than 50 agency partners and resellers, Selligent Marketing Cloud serves over 30 countries with local, personalized service. For more information, visit www.selligent.com.

 

Selligent Marketing Cloud Opportunity Summary 

Selligent is in search of a visionary Build Engineer to join our fast-growing Selligent Marketing Cloud team. With a recently launched new product and refreshed brand, it’s an exciting time to join and build upon the exciting features across our platforms. 

If you’re looking to join an experienced team that’s committed to delivering outstanding client experience balanced with a focus on creating business impact, let’s talk!

What you´ll do

Selligent are searching for a driven Deployment Engineer to join our team of engineers in charge of software in our Saas environment as well as for our on-premise clients

In this role, you will help install, update and sometime remove software from our SaaS and on-Premise clients systems. You will be part of a team working daily automating software updates, or performing manual tasks when automation is not worth the effort.

The central position between support and development will allow you to rapidly gain in depth knowledge of both our infrastructure and software landscape.

You will fast become a key actor of our company providing guidance and expertise to many internal stakeholders

What you’ll do

  • automate deployment of new and existing software
  • execute deployment of the software releases through the previously automated pipeline or manually
  • handle operational tasks related to deployment including pre and post auditing of the environment
  • handle all kinds of inquiry and escalation in relation to how the software is configured or deployed

You’re perfect for this role if you:

  • have a proven experience in supporting clients through update or deployment processes
  • have an interest for understanding the infrastructure where you work can work independently on resolving issues
  • can work under pressure and time constraints
  • are security minded
  • are flexible
  • speak English fluently. Knowledge of Dutch and/or French is an asset
  • master the following core competencies
    • MS Windows Server, Active directory and IIS web server administration
    • MS SQL database in clustered environment
    • General networking (TCP/IP, FTP, HTTP, SSL, DNS, firewalling)
    • Scripting (PowerShell)

We offer

  • An opportunity to develop your skills and knowledge, and to grow in a stimulating environment within a fast-growing high technology international company 
  • Competitive salary and benefits based on your experience

 

Hiring Manager: Arnaud Cornely

Recruiting Manager: Noémie Niesten

JOB DESCRIPTION
As a Technical Support Engineer, you will have a major role in assisting Selligent Marketing Cloud clients and partners in resolving any issues that they may have in working with the platforms.  These issues may cover a wide range of topics or components within the platforms itself, including email, content, reporting, database queries and more. Providing top tier technical support and client service through these instances will be the key responsibility of the Technical Support Engineer.
You will be a part of a close-knit, but widely distributed team that spans 7 countries in two continents, that is driven, passionate about problem solving, and operates in a fast-paced, high-technology environment.  The role will provide ample opportunity for learning new things, meeting new challenges, and the ability to adapt to different environments and use-cases.

Duties

  • Power user of the Selligent Marketing Cloud platform; understand basics of digital marketing programs.
  • Monitor ticket system and inbound requests for new or updated activities.
  • Decisively engage with the case by reproducing and replicating the issue, troubleshooting and diagnosing potential issues with the platform, and coordinating with internal teams.
  • Confidently and proactively communicate with clients and partners, driving towards case resolution.
  • Monitor and process system and service alerts to help meet availability requirements.
  • Thoroughly document client issues, steps taken throughout the investigation, and resolution steps for all cases.
  • Follow team processes and policies, striving to honor contractual service level agreements
  • Periodically participate in the shared on-call weekend, evening, and holiday rotation.

 

You've got what it takes if you

  • Have excellent communication skills with a strong client focus
  • Are Effective at troubleshooting and solving problems
  • Are willing to develop your knowledge in a constantly evolving environment

Required Skills

  • Bachelor's degree or higher in IT, or equivalent by experience
  • Familiarity with any of the following:
    • System: Windows Administration
    • Web Development: HTML, CSS
    • Database: SQL
  • Previous experience in a tech support, help desk, or client service position highly valued
  • Fluent English language skills, Dutch or French native speaker.

We offer

  • You will be part of a high-technology company. It will provide you with the opportunity to develop your skills and knowledge, and to grow in a stimulating environment within a fast-growing international company
  • Competitive salary and benefits based on your experience

 
Contact Person: Florent Leborgne

About Selligent Marketing Cloud

Selligent Marketing Cloud is a marketing automation platform that enables B2C brands to engage consumers across all critical channels. Built for the relationship marketer, Selligent Marketing Cloud is the only marketing cloud built on a single code base, featuring artificial intelligence and a Customer Data Platform with a universal consumer profile at the core of every action.

More than 700 brands across retail, travel, automotive, publishing, and financial services rely on Selligent Marketing Cloud’s proven platform. With 10 offices across the United States and Europe and more than 50 agency partners and resellers, Selligent Marketing Cloud serves over 30 countries with local, personalized service. For more information, visit www.selligent.com.

 

Selligent Marketing Cloud Opportunity Summary 

Selligent is in search of a visionary Build Engineer to join our fast-growing Selligent Marketing Cloud team. With a recently launched new product and refreshed brand, it’s an exciting time to join and build upon the exciting features across our platforms. 

If you’re looking to join an experienced team that’s committed to delivering outstanding client experience balanced with a focus on creating business impact, let’s talk!

What you´ll do

Do you enjoy analyzing and working on challenging problems, maintaining and creating processes and contributing to creative marketing solutions? Then you are the Build & Release Engineer we’re looking for at Selligent.

As a Build & Release Engineer you will be part of a cross-functional development team and work together with other engineers in a scaled agile setting to drive, contribute and support the delivery of the core product of Selligent Marketing Cloud. You have a keen interest in designing and implementing build, test, deployment and configuration management support . Together, sprint after sprint, you deliver and maintain a mission critical pipeline for our product and ensuring the highest level of quality while driving improvements in the current processes.
You will work internally in our Hasselt or Braine office

Your Profil:

  • Enjoyed a higher education in IT/Engineering or equivalent through experience
  • Passion for quality and attention to detail
  • Team player
  • Ability to work effectively with cross-functional engineering teams and stakeholders
  • Good communication skills, both written and verbal
  • Proficient in English, Dutch and French are a plus
  • Affinity with Agile & Test-driven Development
  • Posses an analytical mindset in order to analyze the effectiveness of software releases and make improvements

Your Qualifications:

  • Strong practical experience with implementation of CI/CD pipelines in TFS/AzureDevops
  • Strong practical experience with git, Azure & PowerShell
  • Working knowledge of common database technologies including MS SQL
  • Experience with the Octopus deployment and release management tool is a plus
  • Experience with Docker and/or Kubernetes is a plus
  • Good understanding of test automation tools or frameworks

We offer

  • An opportunity to develop your skills and knowledge, and to grow in a stimulating environment within a fast-growing high technology international company 
  • Competitive salary and benefits based on your experience

 

Hiring Manager: Michael Lodewijckx, Carl Bruninx

Recruiting Manager: Noémie Niesten

Job Description
As a Technical Support Engineer, you will have a major role in assisting Selligent Marketing Cloud clients and partners in resolving any issues that they may have in working with the platforms.  These issues may cover a wide range of topics or components within the platforms itself, including email, content, reporting, database queries and more. Providing top tier technical support and client service through these instances will be the key responsibility of the Technical Support Engineer.
You will be a part of a close-knit, but widely distributed team that spans 7 countries in two continents, that is driven, passionate about problem solving, and operates in a fast-paced, high-technology environment.  The role will provide ample opportunity for learning new things, meeting new challenges, and the ability to adapt to different environments and use-cases.
 
Duties

  • Power user of the Selligent Marketing Cloud platform; understand basics of digital marketing programs.
  • Monitor ticket system and inbound requests for new or updated activities.
  • Decisively engage with the case by reproducing and replicating the issue, troubleshooting and diagnosing potential issues with the platform, and coordinating with internal teams.
  • Confidently and proactively communicate with clients and partners, driving towards case resolution.
  • Monitor and process system and service alerts to help meet availability requirements.
  • Thoroughly document client issues, steps taken throughout the investigation, and resolution steps for all cases.
  • Follow team processes and policies, striving to honor contractual service level agreements
  • Periodically participate in the shared on-call weekend, evening, and holiday rotation.

You've got what it takes if you

  • Have excellent communication skills with a strong client focus
  • Are Effective at troubleshooting and solving problems
  • Are willing to develop your knowledge in a constantly evolving environment

 
Required Skills

  • Bachelor's degree or higher in IT, or equivalent by experience
  • Familiarity with any of the following:
    • System: Windows Administration
    • Web Development: HTML, CSS
    • Database: SQL
  • Previous experience in a tech support, help desk, or client service position highly valued
  • Fluent English language skills, Dutch or French native speaker.

We offer

  • You will be part of a high-technology company. It will provide you with the opportunity to develop your skills and knowledge, and to grow in a stimulating environment within a fast-growing international company
  • Competitive salary and benefits based on your experience

 
Hiring Manager: Ruben Van Dyck

About Selligent Marketing Cloud
Selligent Marketing Cloud is a marketing automation platform that enables B2C brands to engage consumers across all critical channels. Built for the relationship marketer, Selligent Marketing Cloud is the only marketing cloud built on a single code base, featuring artificial intelligence and a Customer Data Platform with a universal consumer profile at the core of every action.

More than 700 brands across retail, travel, automotive, publishing, and financial services rely on Selligent Marketing Cloud’s proven platform. With 10 offices across the United States and Europe and more than 50 agency partners and resellers, Selligent Marketing Cloud serves over 30 countries with local, personalized service. For more information, visit www.selligent.com.
 
 

Your Job

As a Technical Project Manager (TPM), you will be responsible for the operational success for a regional portfolio of clients. By leading each status sheet, during both the on-boarding phase, and then the on-going period, you’ll oversee allocating resources, such as front and backend developers, to execute development tasks according to your project plan.
 
What you’ll do

  • Efficiently project manage new client onboardings, migrations and existing client programs, always paying close attention to detail.
  • Become a subject matter expert on Selligent Marketing Cloud platform and integrations with other systems.
  • Serve as a single point of contact for the client and internal stakeholders, as the subject matter expert and key facilitator on the operational aspect of the client’s program.
  • Assisting in developing campaigns on Selligent Marketing Cloud platform during onboarding when required.
  • Work internal teams, via the clients and partners, to help with resolution of any outstanding support cases or other issues, such as product feedback, and program roadmaps.
  • Partner with the regional Client Success Manager to ensure the client is provided adequate and appropriate education, leveraging the Selligent Learning system, along with program specific coaching to ensure clients are achieving success.
  • Assist the Selligent Learning Team in improving and/or streamlining training and reference material for both external and internal consumption.

 
You’re perfect for this role if you:

  • Have project management skills.
  • Have superior problem solving and accurate solution scoping abilities.
  • Have solid verbal, written, presentation and interpersonal communication skills.
  • Are highly coachable with a strong desire to improve and grow as a professional.
  • Have experience with projects involving databases, web services, HTML, CSS, .NET, ASP, and scripting languages such as JavaScript.
  • Are open to developing knowledge in a constantly evolving environment.
  • Are proficient/fluent in local languages (French) and English.

Your Profile

  • An opportunity to develop your skills and knowledge, and to grow in a stimulating environment within a fast-growing high technology international company 
  • Competitive salary and benefits based on your experience

What distinguishes us

  • With flat hierarchies and a great team, we ensure an excellent working atmosphere
  • We learn from each other, support each other and maintain a friendly and constructive approach
  • Career development according to personal interests and priorities
  • Celebrating success together: Team events
  • Work, family and private life balance is important to us: flexible working hours
  • Performance-based remuneration

 
Hiring Manager: Yann Tognoni
Recruiting Manager: Hélène Laby

Selligent Marketing Cloud is the world's leading independent provider of relationship marketing solutions, powering customer relationships for InterContinental Hotels Group, ING and Extra Space Storage and more than 700 other major brands in retail, travel, automotive, publishing, and financial services. Featuring enterprise-strength performance, Selligent Marketing Cloud's technology leads the industry in data management, campaign orchestration, and audience analytics. Selligent Marketing Cloud increases conversions and enhances engagement for mid-market to enterprise B2C marketers with its ability to deliver integrated, customer-centric experiences across email, display, mobile, and social.
If you are passionate about engineering, scalability and performance, committed to a great customer experience and eager to transform the marketing service industry one innovation at a time, we want to hear from you. As a Software Engineer you will be part of a cross-functional development team and develop Selligent Marketing Cloud in a scaled agile setting, delivering mission critical infrastructure and ensuring the highest level of quality.
Responsibilities

  • Design and Implement features for Selligent Marketing Cloud
  • Work on building cross-channel features
  • Work on creating an extensible and open platform, REST interfaces and connectors to other products.
  • Design/develop reusable frameworks, components, and services
  • Participate in architectural and design discussions within the team.

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Requirements

  • BS/MS in computer science or other relevant technical degree.
  • 2+ years of experience in architecture, designing and developing of .Net based applications.
  • Excellent OO analysis, design and implementation skills
  • Experience with relational databases and SQL
  • Experience in building web applications frameworks in .NET and C#
  • Experience with frontend technologies such as HTML/CSS/Javascript and Angular
  • Experience in implementing Web services using SOAP/REST.
  • Experience with SaaS environment and/or Cloud Services is a plus
  • Proven ability to work well with others in a fast paced, iterative product definition and development environment.
  • Strong verbal and written communication skills.

 
Selligent Marketing Cloud is an equal opportunity employer.
 

About Selligent Marketing Cloud

Selligent Marketing Cloud is a marketing automation platform that enables B2C brands to engage consumers across all critical channels. Built for the relationship marketer, Selligent Marketing Cloud is the only marketing cloud built on a single code base, featuring artificial intelligence and a Customer Data Platform with a universal consumer profile at the core of every action.

More than 700 brands across retail, travel, automotive, publishing, and financial services rely on Selligent Marketing Cloud’s proven platform. With 10 offices across the United States and Europe and more than 50 agency partners and resellers, Selligent Marketing Cloud serves over 30 countries with local, personalized service. For more information, visit www.selligent.com.

 

Job Profile

Selligent are looking for a curious, creative and motivated last year student for a 3-months internship within our marketing department.

 This internship will:

  • see you work closely with our marketing teams (client marketing and/or corporate marketing) as you assist them with their projects  
  • allow you to discover different aspects of the fascinating world of marketing automation, through your active participation to “real life” projects

During the internship you will support the team and coordinate specific projects in the fields of corporate and/or client marketing.

 

You are perfect for the role if you are:

  • creative, proactive and want to experience what it is like to work for one of Belgium’s top SaaS companies’ Marketing team
  • a last year Marketing student
  • adept at using MS Office suite. Being able to operate the Adobe Creative Suite tools, particularly Photoshop,  InDesign and Illustrator is a plus
  • able to work in English, mastering at least French or Dutch

We offer

An enriching real life experience in the world of Marketing automation

 

Hiring Manager: Laetitia Dangoisse

Recruiting Manager: Noémie Niesten

 

About Selligent Marketing Cloud

Selligent Marketing Cloud is a marketing automation platform that enables B2C brands to engage consumers across all critical channels. Built for the relationship marketer, Selligent Marketing Cloud is the only marketing cloud built on a single code base, featuring artificial intelligence and a Customer Data Platform with a universal consumer profile at the core of every action.

More than 700 brands across retail, travel, automotive, publishing, and financial services rely on Selligent Marketing Cloud’s proven platform. With 10 offices across the United States and Europe and more than 50 agency partners and resellers, Selligent Marketing Cloud serves over 30 countries with local, personalized service. For more information, visit www.selligent.com.

 

Job Profile

We are searching for a software engineer who enjoys analyzing and working on challenging problems, implementing new features and contributing to creative marketing solutions to join our team of over 50 engineers building and developing our product.

What you’ll do

You will be part of a cross-functional development team and work together with other engineers in a scaled agile setting to further develop the core product of Selligent Marketing Cloud. You have a keen interest in security, privacy, scalability and performance, deeply care for customer experience and pay attention to details. Together with your team, sprint after sprint, you deliver mission critical features and improvements while ensuring the highest level of quality

You’re perfect for this role if you:

  • Are a real team player,  able to work effectively with cross-functional engineering teams and stakeholders
  • Have a passion for quality and attention to detail
  • Enjoyed a higher education in IT/Engineering or equivalent through experience
  • Have good communication skills, both written and verbal, in English (Dutch is a plus)
  • Have a good understanding of software architecture (database, web services, web layer, ...)
  • Possess the following experience & skills:
    • Affinity with Agile & Test-driven Development
    • Design/develop reusable frameworks, components, and services
    • Writing unit tests and testable code
    • Possess excellent HTML, CSS & Javascript skills
    • Good knowledge of Angular
    • Good understanding of version control systems (Git)
  • Experiences with SaaS environment and/or Cloud Services, as well as with Typescript is a plus

We offer

  • An opportunity to develop your skills and knowledge, and to grow in a stimulating environment within a fast-growing high technology international company 
  • Competitive salary and benefits based on your experience

 

Hiring Manager: Carl Bruninx

Recruiting Manager: Noémie Niesten

 

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