Careers

Looking for a new challenge?

Selligent Marketing Cloud is the world's leading independent provider of relationship marketing solutions, powering customer relationships for InterContinental Hotels Group, ING and Extra Space Storage and more than 700 other major brands in retail, travel, automotive, publishing, and financial services. Featuring enterprise-strength performance, Selligent Marketing Cloud's technology leads the industry in data management, campaign orchestration, and audience analytics. Selligent Marketing Cloud increases conversions and enhances engagement for mid-market to enterprise B2C marketers with its ability to deliver integrated, customer-centric experiences across email, display, mobile, and social.

Selligent Marketing Cloud serves more than 30 countries globally, including more than 75 agencies and MSPs. Selligent has offices in Silicon Valley, New York, London, Belgium, Paris, Munich, Barcelona, and Italy.

Join Us and Love What You Do!

If you are passionate about marketing, committed to customer satisfaction, and eager to transform the marketing service industry one innovation at a time, we want to hear from you.

 

JOB DESCRIPTION
As a Technical Support Engineer, you will have a major role in assisting Selligent Marketing Cloud clients and partners in resolving any issues that they may have in working with the platforms.  These issues may cover a wide range of topics or components within the platforms itself, including email, content, reporting, database queries and more. Providing top tier technical support and client service through these instances will be the key responsibility of the Technical Support Engineer.
You will be a part of a close-knit, but widely distributed team that spans 7 countries in two continents, that is driven, passionate about problem solving, and operates in a fast-paced, high-technology environment.  The role will provide ample opportunity for learning new things, meeting new challenges, and the ability to adapt to different environments and use-cases.

Duties

  • Power user of the Selligent Marketing Cloud platform; understand basics of digital marketing programs.
  • Monitor ticket system and inbound requests for new or updated activities.
  • Decisively engage with the case by reproducing and replicating the issue, troubleshooting and diagnosing potential issues with the platform, and coordinating with internal teams.
  • Confidently and proactively communicate with clients and partners, driving towards case resolution.
  • Monitor and process system and service alerts to help meet availability requirements.
  • Thoroughly document client issues, steps taken throughout the investigation, and resolution steps for all cases.
  • Follow team processes and policies, striving to honor contractual service level agreements
  • Periodically participate in the shared on-call weekend, evening, and holiday rotation.

 

Required Skills

  • Ideal candidate holds a bachelor’s degree or higher in an applicable field
  • Familiarity with any of the following skills are preferred:
    • System: Windows Administration
    • Web Development: HTML, CSS
    • Database: SQL
  • Excellent communication skills with a strong client focus are a must.
  • Effective at troubleshooting and solving problems, either autonomously or with the help of other teams.
  • Openness to developing knowledge in a constantly evolving environment.
  • Some previous experience in a tech support, help desk, or client service position is ideal.
  • Fluent English language skills, Dutch or French native speaker.

 
Contact Person: Florent Leborgne

Selligent Marketing Cloud is the world's leading independent provider of relationship marketing solutions, powering customer relationships for InterContinental Hotels Group, ING and Extra Space Storage and more than 700 other major brands in retail, travel, automotive, publishing, and financial services. Featuring enterprise-strength performance, Selligent Marketing Cloud's technology leads the industry in data management, campaign orchestration, and audience analytics. Selligent Marketing Cloud increases conversions and enhances engagement for mid-market to enterprise B2C marketers with its ability to deliver integrated, customer-centric experiences across email, display, mobile, and social.
Selligent Marketing Cloud serves more than 30 countries globally, including more than 75 agencies and MSPs. Selligent has offices in Silicon Valley, New York, London, Belgium, Paris, Munich, Barcelona, and Australia.

Join Us and Love What You Do!
If you are passionate about marketing, committed to customer satisfaction, and eager to transform the marketing service industry one innovation at a time, we want to hear from you.
Job Description
We are looking for a system and support engineer to help building, maintaining and troubleshooting our infrastructure and Active Directory. You will be part of the IT team, reporting directly into IT Director, responsible for delivering design, deployment and maintenance of the infrastructure and ensuring the highest level of availability, performance and security.
Duties

  • Provide support level 1 to our users (ticketing system).
  • Participate to projects focused on increasing performance, availability and scalability.
  • Handle operational tasks.
  • Monitor installed systems and infrastructure.
  • Configure and maintain operating systems.
  • Maintain security, backup, and redundancy strategies.

Required Skills: 

  • You have a minimum of 1-3 years’ experience of IT support.
  • You can work independently on resolving issues.
  • You can work under pressure constraints.
  • You are security minded.
  • You are flexible.
  • French or Dutch language skills a plus

Selligent Marketing Cloud is an equal opportunity employer.

JOB DESCRIPTION
Selligent is a fast-growing international SaaS marketing automation provider that powers the customer engagement programs of more than 700 brands in retail, financial services, publishing and travel. Join our exciting, fast growing team and enjoy a ground-floor opportunity to have a real impact on the company’s success. Our sales, service and technology teams are located across Europe and US.
You will be part of a team of Deliverability Specialists, responsible for operating our proprietary delivery infrastructure. The key initiative will be ensuring high level email campaign deliverability for a growing global client base.
The candidate must be tech-savvy with advanced knowledge of email authentication and other factors affecting inbox success. This role performs technical investigations into our email system, reviews messages sent by clients, and makes recommendations based on analysis of the client’s email campaigns.
You will be joining a dynamic team with a no-nonsense mentality, operating in a high-technology environment. You will be given responsibility and have every opportunity to develop your career.
You will need to travel to other offices, clients and partners in Europe. 

Required Skills

  • Strong understanding of ISP/domain-specific delivery policies, whitelisting and feedback loops with ISPs
  • Understanding of blacklist/spam trap causes and remediation
  • Expert knowledge of “best practices” for sending bulk email and list management
  • A good understanding of email end-to-end delivery including IP addresses, DNS, SMTP, authentication and email headers
  • Knowledge of CAN-SPAM/anti-spam laws
  • Good written and verbal English communication skills, client-facing consulting skills, analytical and problem solving skills, with a strong attention to detail.
  • Communication skills Spanish, Italian and/or French are a plus
  • Ability to do independent research online and apply findings to client work
  • Self-directed and self-motivated; must be able to prioritize effectively in a fast-paced environment
  • Minimum 4+ years of technical email marketing experience
  • SQL experience a plus

Offer

  •  An interesting job in a fast growing company
  • Chance to work with global teams and brands, with international travel
  • The opportunity of learning in a stimulating environment
  • Competitive salary and benefits based on your experience

Selligent Marketing Cloud is the world's leading independent provider of relationship marketing solutions, powering customer relationships for InterContinental Hotels Group, ING and Extra Space Storage and more than 700 other major brands in retail, travel, automotive, publishing, and financial services. Featuring enterprise-strength performance, Selligent Marketing Cloud's technology leads the industry in data management, campaign orchestration, and audience analytics. Selligent Marketing Cloud increases conversions and enhances engagement for mid-market to enterprise B2C marketers with its ability to deliver integrated, customer-centric experiences across email, display, mobile, and social.
Selligent Marketing Cloud serves more than 30 countries globally, including more than 75 agencies and MSPs. Selligent has offices in Silicon Valley, New York, London, Belgium, Paris, Munich, Barcelona, and Australia.

Join Us and Love What You Do!
If you are passionate about marketing, committed to customer satisfaction, and eager to transform the marketing service industry one innovation at a time, we want to hear from you.
Job Description
As a Customer Success Manager (CSM), you will be responsible for the growth, satisfaction and retention regional portfolio of clients and partners. By understanding each client’s business goals, you will be able to help them further leverage the omnichannel capabilities of the Selligent Marketing Cloud to drive a Consumer-First Marketing program.
Duties

  • Responsible for retaining, growing and developing account through daily/weekly interaction with clients and partners, along with periodic onsite visits at client and partner’s offices.
  • Identify opportunities within your client and partner’s marketing and communication strategy that can be improved via incremental usage of Selligent products and services.
  • Consult and participate in all aspects of the sales and upsell cycle including, proposals, scoping, pricing, demonstrations and contract negotiations, related to all opportunities across existing client and partner base.
  • Partner with cross-functional teams, such as the Technical Project Manager (TPM), being accountable for delivery of sound solutions.
  • Capture and quantify business impact of Selligent program results for clients and partners, with the goal of being able to foster Selligent advocates in the form of references, case studies, and event speakers.
  • Accountable for onboarding new clients, ensuring smooth transition of programs from competitive systems. Implement and plan for new programs, partnering with technical and strategic resources.

Required Skills

  • A deep understanding and passion for email/SMS/Push Notifications, etc.
  • 5 years of experience in advertising, marketing or related field; at least 3 years in a similar role as an Account Manager or Customer Success Manager.
  • Comfort working in highly flexible, entrepreneurial environment.
  • Proven success working in cross functional teams.
  • Strong ability to establish priorities and make decisions.
  • Strong project planning and management skills.
  • Outstanding oral and written communication and presentation skills.
  • Strong team building and interpersonal skills.
  • Highly active in digital media, personally and/or professionally.
  • Undergraduate degree in business, marketing or related field.
  • Some travel required (less than 20%).

Selligent Marketing Cloud is an equal opportunity employer.

JOB DESCRIPTION
Selligent is a fast-growing international SaaS marketing automation provider that powers the customer engagement programs of more than 700 brands in retail, financial services, publishing and travel. Join our exciting, fast growing team and enjoy a ground-floor opportunity to have a real impact on the company’s success. Our sales, service and technology teams are located across Europe and US.
You will be part of a team of Deliverability Specialists, responsible for operating our proprietary delivery infrastructure. The key initiative will be ensuring high level email campaign deliverability for a growing global client base.
The candidate must be tech-savvy with advanced knowledge of email authentication and other factors affecting inbox success. This role performs technical investigations into our email system, reviews messages sent by clients, and makes recommendations based on analysis of the client’s email campaigns.
You will be joining a dynamic team with a no-nonsense mentality, operating in a high-technology environment. You will be given responsibility and have every opportunity to develop your career.
You will need to travel to other offices, clients and partners in Europe. 

Required Skills

  • Strong understanding of ISP/domain-specific delivery policies, whitelisting and feedback loops with ISPs
  • Understanding of blacklist/spam trap causes and remediation
  • Expert knowledge of “best practices” for sending bulk email and list management
  • A good understanding of email end-to-end delivery including IP addresses, DNS, SMTP, authentication and email headers
  • Knowledge of CAN-SPAM/anti-spam laws
  • Good written and verbal English communication skills, client-facing consulting skills, analytical and problem solving skills, with a strong attention to detail.
  • Communication skills Spanish, Italian and/or French are a plus
  • Ability to do independent research online and apply findings to client work
  • Self-directed and self-motivated; must be able to prioritize effectively in a fast-paced environment
  • Minimum 4+ years of technical email marketing experience
  • SQL experience a plus

Offer

  •  An interesting job in a fast growing company
  • Chance to work with global teams and brands, with international travel
  • The opportunity of learning in a stimulating environment
  • Competitive salary and benefits based on your experience

 

Selligent Marketing Cloud is a global marketing automation provider that powers audience engagement programs for nearly 700 leading brands in retail, financial services, automotive, publishing and travel with an omnichannel marketing platform that includes enterprise-strength email capabilities.
The solution empowers brands to create meaningful omnichannel communications across email, site optimization, social, mobile and customer care at a competitive price point that makes Selligent the best value in the market.
The platform uses rich data analytics to provide 360-degree audience insights and offers customer journey mapping capabilities to deliver optimal audience engagement to customers and prospects alike. Serving brands in more than 20 countries around the world, Selligent Marketing Cloud works with companies ranging from the mid-market to large enterprise, often partnering with its extensive network of agencies and MSPs. Selligent Marketing Cloud has offices in Silicon Valley, New York, London, Belgium, Paris, Munich, and Barcelona.
Our sales, service and technology teams are located across Europe and the US.

Join Us and Love What You Do!
If you are passionate about marketing, committed to customer satisfaction, and eager to transform the marketing service industry one innovation at a time, we want to hear from you.  Learn more about our company, visit us at www.selligent.com.
Job Description
We are looking for a system and support engineer to help building, maintaining and troubleshooting our infrastructure and Active Directory. You will be part of the IT team, reporting directly into IT Director, responsible for delivering design, deployment and maintenance of the infrastructure and ensuring the highest level of availability, performance and security.
Responsibilities:

  • Provide support level 1 to our users (ticketing system).
  • Participate to projects focused on increasing performance, availability and scalability.
  • Handle operational tasks.
  • Monitor installed systems and infrastructure.
  • Configure and maintain operating systems.
  • Maintain security, backup, and redundancy strategies.

 Required Skills

  • You have a minimum of 1-3 years’ experience of IT support.
  • You can work independently on resolving issues.
  • You can work under pressure constraints.
  • You are security minded.
  • You are flexible.
  • French or Dutch language skills a plus

Core competencies

  • Active directory and Office 365.
  • Windows and Hardware.
  • Knowledge in one of the following system is an asset.
    • System Center
    • Skype for Business
    • MAC OS
    • PowerShell
    • Office 365

Selligent Marketing Cloud Company is an equal opportunity employer.

 

Selligent Marketing Cloud is a global marketing automation provider that powers audience engagement programs for nearly 700 leading brands in retail, financial services, automotive, publishing and travel with an omnichannel marketing platform that includes enterprise-strength email capabilities.
The solution empowers brands to create meaningful omnichannel communications across email, site optimization, social, mobile and customer care at a competitive price point that makes Selligent Marketing Cloud the best value in the market.
The platform uses rich data analytics to provide 360-degree audience insights and offers customer journey mapping capabilities to deliver optimal audience engagement to customers and prospects alike. Serving brands in more than 20 countries around the world, Selligent Marketing Cloud works with companies ranging from the mid-market to large enterprise, often partnering with its extensive network of agencies and MSPs. Selligent Marketing Cloud has offices in Silicon Valley, Boston, New York, London, Belgium, Paris, Munich, Barcelona, and Australia.
Our sales, service and technology teams are located across Europe and the US.

Join Us and Love What You Do!
If you are passionate about marketing, committed to customer satisfaction, and eager to transform the marketing service industry one innovation at a time, we want to hear from you.  Learn more about our company, visit us at www.selligent.com.
Job Description
You will be part of a team of Deliverability Specialists, responsible for operating our proprietary delivery infrastructure. The key initiative will be ensuring high level email campaign deliverability for a growing global client base.
The candidate must be tech-savvy with advanced knowledge of email authentication and other factors affecting inbox success. This role performs technical investigations into our email system, reviews messages sent by clients, and makes recommendations based on analysis of the client’s email campaigns.
You will be joining a dynamic team with a no-nonsense mentality, operating in a high-technology environment. You will be given responsibility and have every opportunity to develop your career.
 You will need to travel to other offices, clients and partners in US and possibly Europe. 
Responsibility: 

  • Strong understanding of ISP/domain-specific delivery policies, whitelisting and feedback loops with ISPs
  • Understanding of blacklist/spam trap causes and remediation
  • Expert knowledge of “best practices” for sending bulk email and list management
  • A good understanding of email end-to-end delivery including IP addresses, DNS, SMTP, authentication and email headers
  • Knowledge of CAN-SPAM/anti-spam laws
  • Good written and verbal English communication skills, client-facing consulting skills, analytical and problem solving skills, with a strong attention to detail.
  • Ability to do independent research online and apply findings to client work
  • Self-directed and self-motivated; must be able to prioritize effectively in a fast-paced environment
  • Minimum 4+ years of technical email marketing experience
  • SQL experience a plus

Selligent Marketing Cloud Company is an equal opportunity employer. 

 

Selligent Marketing Cloud is the world's leading independent provider of relationship marketing solutions, powering customer relationships for InterContinental Hotels Group, ING and Extra Space Storage and more than 700 other major brands in retail, travel, automotive, publishing, and financial services. Featuring enterprise-strength performance, Selligent Marketing Cloud's technology leads the industry in data management, campaign orchestration, and audience analytics. Selligent Marketing Cloud increases conversions and enhances engagement for mid-market to enterprise B2C marketers with its ability to deliver integrated, customer-centric experiences across email, display, mobile, and social.
Selligent Marketing Cloud serves more than 30 countries globally, including more than 75 agencies and MSPs. Selligent has offices in Silicon Valley, New York, London, Belgium, Paris, Munich, Barcelona, and Australia.

Join Us and Love What You Do!
If you are passionate about marketing, committed to customer satisfaction, and eager to transform the marketing service industry one innovation at a time, we want to hear from you.
Job Description
As Head of Management Information Systems (MIS), you are responsible for the planning, development, implementation and maintenance of information systems & applications. As Head of MIS you work closely together with different business operations managers within the Selligent Marketing Cloud group. Together, you review the needs of our company, employees and customers related to information management, data processing and distributed processing for end users. The Head of Management Information Systems drafts and manages budgets for software licenses, project  & team resources. In collaboration with the Chief Information Security Officer, you define and set up procedures and standards for data access & security. Occasional traveling is part of job as the MIS team is located in Europe (Belgium) and the U.S. (New York).
Responsibilities: 

  • Develop and maintain broad knowledge of company’s business and technology requirements and needs.
  • Develop and maintain system plan and architecture including operational requirements, budget requirements and time schedules.
  • Supervise and inspire the MIS team to work as a global and efficient team.
  • Manage the MIS team to ensure that technological, infrastructural and operational requirements are met.
  • Manage staff training to increase MIS expertise and knowledge.
  • Ensure continuous process improvements for increased efficiency and cost effectiveness of the MIS.
  • Recommend and implement new technology solutions to improve productivity.
  • Plan, prioritize and manage software installations and implementation projects.
  • Manage the first line support and ticketing system for end-users.
  • Manage maintenance of MIS systems to improve operational efficiency.
  • Monitor MIS performance regularly to reduce unplanned outages and down times.
  • Track and monitor security of software systems.

Required Skills

  • Master Degree in Information Systems
  • At least 10 years experience managing a geographically distributed MIS organization.
  • Significant knowledge of CRM tools and processes
  • At least 5 years of experience in MIS application design and development.
  • Highly knowledgeable in information systems (SFDC) and configuration.
  • Proven experience with Agile methodologies.
  • Industry certifications in areas of information systems audit or systems development
  • Excellent supervisory skills, including experience in remote project and resource management.
  • Strong Communication skills with management and system users.
  • Strong problem-solving and analytic skills.
  • Flexible in a variety of tasks.
  • Open mind to develop knowledge and expertise in a constantly evolving environment.
  • Fluent English language skills, French or Dutch native speaker a plus.
  • Occasional traveling

Selligent Marketing Cloud is an equal opportunity employer.

JOB DESCRIPTION
As a Technical Support Developer, you will play a major role in assisting Selligent Marketing Cloud’s Support organization in analyzing issues, developing and implementing solutions for our core products. You will take on the responsibility for third-line support and work in close collaboration with the Engineering team.
You will be a part of a close-knit, but widely distributed team that spans 7 countries in two continents, that is driven, passionate about problem solving, and operates in a fast-paced, high-technology environment. The role provides real career opportunities and the ability for learning new things and meeting new challenges.

Profile

  • Ideal candidate holds a bachelor’s degree or higher in an applicable field
  • A technical spirit with a passion for development
  • Driven by quality and attention to detail
  • Openness to developing knowledge in a constantly evolving environment
  • Good communication skills with a strong client focus
  • Proficient in English, Dutch or French native speaker

 

Qualifications

  • Experience in .NET Framework and C#
  • Experience in C++ is a plus
  • Experience with frontend technologies such as HTML, CSS, JavaScript and Angular is a plus
  • Experience with relational databases and SQL
  • Experience with SaaS environments and/or Cloud Services is a plus

 
Contact Person: Florent Leborgne

JOB DESCRIPTION
We at Selligent Marketing Cloud are looking for a Data Scientist to help us build innovative solutions in our Selligent Cortex project, which aims to bring ambitious AI and machine learning solutions to our marketing cloud platform.
You will be responsible for designing solutions involving machine learning and large datasets. You will be mostly responsible for the invention and prototyping phase, but will work with Data Engineers and other engineering teams to test your innovations and bring them to market. You should be scientifically minded, but also have an engineering gene.
You will work internally in our Hasselt office.

Profile

  • Highly motivated to tackle very hard problems - likes to invent novel solutions
  • A good mix of scientific and engineering mind-set
  • Strong analytical and communication skills, both written and verbal
  • Ability to work effectively with cross-functional engineering teams and stakeholders
  • Proficient in English, Dutch and French are a plus
  • Affinity with Agile development

Qualifications

  • Excellent statistical, machine learning and data mining skills. Knowledge of concepts like regression, clustering, classification, etc and methods like decision trees, SVM/R, MLPs, etc are a must
  • An academic background
  • Experience working with large scale data sets
  • Great data modeling and analysis in Python or Matlab
  • Programming skills with a low-level programming language such as C is a plus
  • Having participated in competitions (e.g. on Kaggle) is a plus

 
Contact Person: Carl Bruninx

Selligent Marketing Cloud is the world's leading independent provider of relationship marketing solutions, powering customer relationships for InterContinental Hotels Group, ING and Extra Space Storage and more than 700 other major brands in retail, travel, automotive, publishing, and financial services. Featuring enterprise-strength performance, Selligent Marketing Cloud's technology leads the industry in data management, campaign orchestration, and audience analytics. Selligent Marketing Cloud increases conversions and enhances engagement for mid-market to enterprise B2C marketers with its ability to deliver integrated, customer-centric experiences across email, display, mobile, and social.
Selligent Marketing Cloud serves more than 30 countries globally, including more than 75 agencies and MSPs. Selligent has offices in Silicon Valley, New York, London, Belgium, Paris, Munich, Barcelona, and Australia.

Join Us and Love What You Do!
If you are passionate about marketing, committed to customer satisfaction, and eager to transform the marketing service industry one innovation at a time, we want to hear from you.
Job Description
As a Data Integration Engineer, you will have a major role in ensuring that Selligent Marketing Cloud clients and partners deliver interactive campaigns that successfully engage customers and drive business results. These campaigns will rely on client data reaching Selligent Marketing Cloud platform, and can then be executed over email, web, mobile, and social channels. Ensuring that data processes are correctly and optimally scoped, implemented and maintained for our clients and partners is the key responsibility of the Data Integration Engineer role. 

You will be joining a close-knit team with a no-nonsense mentality and a roll-up-your-sleeves attitude, operating in a high-technology environment. While the Data Integration Engineer role at Selligent is challenging at times, you will have the opportunity to learn and develop cutting edge skills in the quickly growing field of Digital Marketing.
Duties

• Create and implement Data Models in Selligent Marketing Cloud environment based on client's data sources.
• Execute integration projects, connecting data from client’s and partner’s systems with the Selligent Marketing Cloud platform via API and/or ETL layer.
• Ensure high level requirements, based on clients' needs, are consistent, complete, correct and operationally defined and can be met with Selligent Marketing Cloud platform.
• Maintain and optimize the performance of client’s and partner’s instances of Selligent Marketing Cloud platform.
• Master understanding of underlying consumer data that powers a client’s program and how to access it within the Selligent Marketing Cloud platform; ability to then explain this understanding to clients and partners, empowering them to further develop their programs. 
• Translate new business use-cases into technical data requirements. 
• Estimate scopes for project work based upon requirements; proactively manage deliverables tied to project plans.
• Efficiently troubleshoot and diagnose potential issues with data entering or exiting the Selligent Marketing Cloud platform.
• Provide consultation and support for clients integrating with Selligent Marketing Cloud APIs.
• Collaborate with other team members, taking on new assignments as instructed with a positive, can-do attitude.
• Willingness to travel (about 10%).
Required Skills
• BS in Engineering, Computer Science or related discipline.
• Minimum of three years’ experience in Data Modeling and Microsoft T-SQL. 
• Knowledge of HTML, CSS, JavaScript, JQuery and C#.NET is a plus.
• Passionate about data and digital marketing, at a technical level.
• Meticulous; eye for detail and a highly-developed sense of responsibility.
• Effective at solving problems, either autonomously or with the help of other teams.
• Openness to developing knowledge and new skills in a constantly evolving environment.
• Great communication skills and customer minded.
Selligent Marketing Cloud is an equal opportunity employer.

Selligent Marketing Cloud is a global marketing automation provider that powers audience engagement programs for nearly 700 leading brands in retail, financial services, automotive, publishing and travel with an omnichannel marketing platform that includes enterprise-strength email capabilities.
The solution empowers brands to create meaningful omnichannel communications across email, site optimization, social, mobile and customer care at a competitive price point that makes Selligent Marketing Cloud the best value in the market.
The platform uses rich data analytics to provide 360-degree audience insights and offers customer journey mapping capabilities to deliver optimal audience engagement to customers and prospects alike. Serving brands in more than 20 countries around the world, Selligent Marketing Cloud works with companies ranging from the mid-market to large enterprise, often partnering with its extensive network of agencies and MSPs. Selligent Marketing Cloud has offices in Silicon Valley, Boston, New York, London, Belgium, Paris, Munich, Barcelona, and Australia.
Our sales, service and technology teams are located across Europe and the US.
Join Us and Love What You Do!
If you are passionate about marketing, committed to customer satisfaction, and eager to transform the marketing service industry one innovation at a time, we want to hear from you.  Learn more about our company, visit us at www.selligent.com.
Job Description
Do you want to get into SaaS sales, or expand your current sales knowledge and experience? We’re looking for self-motivated people that can compete and learn in a fun environment. Being a privately held company competing in a space against the big marketing database and cloud offerings, we empower our team to make their own decisions for growing the business and we are looking for like-minded people who can share our passion for success.  The Business Development Representative (BDR) is an inside sales position whose primary responsibility is to leverage Selligent Marketing Cloud's leading contextual marketing solution to open relationships at companies within a designated territory.  You will be expected to disrupt customers’ thinking and build consensus for Selligent Marketing Cloud to secure opportunities.
Requirements

  • Use digital marketing insight and commercial teaching techniques to educate customers about their industry.
  • Coach customer stakeholders and build consensus for Selligent solutions within their organization.
  • Work closely with your sales counterpart (Regional Sales Director) to create opportunities while learning the Selligent sale methodology and process.
  • Collaborate and strategize with the rest of Selligent’s sales and marketing teams to identify the right customer stakeholders to sell to.  
  • Willingness to travel to events and conferences as needed.
  • Develop and implement strategic territory plan to ensure the company exceeds its revenue objectives.
  • Strategic Thinking- Systematically solves problems and hypothesizes possible pain points and implicit needs.
  • Communication- Tailors communication to the customer’s needs with confidence as well as effectively communicate deal progress internally.
  • Networking- Identifies the right customer stakeholders and builds connections quickly to drive consensus for deals; works cooperatively with internal team for deal success.
  • Competitive- relentless drive to achieve results while supporting the team.

 Qualifications

  • Bachelor’s Degree
  • Minimum 2-3 years of relative experience
  • Desire to sell Enterprise SaaS solutions

Selligent Marketing Cloud Company is an equal opportunity employer.

 

Job Description

In the Project Services team, the SPC is in charge of Expertise Management, Knowledge Management, Project Management and Product Enablement with respect to partners. He reports to the Project Services Director. To maintain a sufficient level of expertise and not lose touch with the customer's reality (in order to justify his speech with partners), a minor part of his activity is that of TPM (from 20% to 40%, to modulate depending on the activity and the business priorities jointly decided by the Services Division and the Partnerships Department).

 

Duties

Expertise Management

It's about providing coaching and support to partners throughout their relationship with our clients.

SPC is the point of entry for our partners for any need of expertise. He can then provide a solution but also advise, guide and involve the right resources in expertise.

He must have an overview of the expertise provided and arbitrate with the Project Services Director, the Partner Account Manager and the CSM team, the investment granted to a particular partner.

 

Knowledge Management

This is to organize technical training with our partners. Initial training for new partners, training for new employees, training in complementary modules and certification.

He must update the inventory of skills at our partners and organize, in collaboration with the CSM, regular points with them to ensure the follow-up of the resources who work on the Selligent tools.

 

Project management

It is about having a complete vision of the setups made by our partners. It must ensure the implementation of good practices and that developments are carried out in the state of the art. He must perform Selligent's duty of advice if requested by the partners.

 

Product Enablement

It is about making the link with the Product Management / Solution Services by going back to the needs expressed by the partners and to influence them so that they have priority.

The objective is a progressive opening of the solution to a greater autonomy of the partners

 

Required Skills

  • Excellent project management skills.
  • With minimum of 3 years of project management experience with a comparable solution provider or digital agency.
  • Superior problem solving and accurate solution scoping abilities.
  • Solid verbal, written, presentation and interpersonal communication skills.
  • Highly coachable with a strong desire to improve and grow as a professional.
  • Experience with projects involving databases, web services, HTML, CSS, .NET, ASP, and scripting languages such as JavaScript a plus.
  • Openness to developing knowledge in a constantly evolving environment.
  • Fluent English language skills.

Selligent Marketing Cloud is a global marketing automation provider that powers audience engagement programs for nearly 700 leading brands in retail, financial services, automotive, publishing and travel with an omnichannel marketing platform that includes enterprise-strength email capabilities.
The solution empowers brands to create meaningful omnichannel communications across email, site optimization, social, mobile and customer care at a competitive price point that makes Selligent Marketing Cloud the best value in the market.
The platform uses rich data analytics to provide 360-degree audience insights and offers customer journey mapping capabilities to deliver optimal audience engagement to customers and prospects alike. Serving brands in more than 20 countries around the world, Selligent Marketing Cloud works with companies ranging from the mid-market to large enterprise, often partnering with its extensive network of agencies and MSPs. Selligent Marketing Cloud has offices in Silicon Valley, Boston, New York, London, Belgium, Paris, Munich, Barcelona, and Australia.
Our sales, service and technology teams are located across Europe and the US.
Join Us and Love What You Do!
If you are passionate about marketing, committed to customer satisfaction, and eager to transform the marketing service industry one innovation at a time, we want to hear from you.  Learn more about our company, visit us at www.selligent.com.
Job Description
Do you want to get into SaaS sales, or expand your current sales knowledge and experience? We’re looking for self-motivated people that can compete and learn in a fun environment. Being a privately held company competing in a space against the big marketing database and cloud offerings, we empower our team to make their own decisions for growing the business and we are looking for like-minded people who can share our passion for success.  The Business Development Representative (BDR) is an inside sales position whose primary responsibility is to leverage Selligent Marketing Cloud's leading contextual marketing solution to open relationships at companies within a designated territory.  You will be expected to disrupt customers’ thinking and build consensus for Selligent Marketing Cloud to secure opportunities.
Requirements

  • Use digital marketing insight and commercial teaching techniques to educate customers about their industry.
  • Coach customer stakeholders and build consensus for Selligent solutions within their organization.
  • Work closely with your sales counterpart (Regional Sales Director) to create opportunities while learning the Selligent sale methodology and process.
  • Collaborate and strategize with the rest of Selligent’s sales and marketing teams to identify the right customer stakeholders to sell to.  
  • Willingness to travel to events and conferences as needed.
  • Develop and implement strategic territory plan to ensure the company exceeds its revenue objectives.
  • Strategic Thinking- Systematically solves problems and hypothesizes possible pain points and implicit needs.
  • Communication- Tailors communication to the customer’s needs with confidence as well as effectively communicate deal progress internally.
  • Networking- Identifies the right customer stakeholders and builds connections quickly to drive consensus for deals; works cooperatively with internal team for deal success.
  • Competitive- relentless drive to achieve results while supporting the team.

 Qualifications

  • Bachelor’s Degree
  • Minimum 2-3 years of relative experience
  • Desire to sell Enterprise SaaS solutions

Selligent Marketing Cloud Company is an equal opportunity employer.

 

Job Description

As a Data Integration Engineer, you will have a major role in ensuring that Selligent clients and partners deliver interactive campaigns that successfully engage customers and drive business results. These campaigns will rely on data reaching Selligent’s platform, and can then be executed over email, web, mobile, and social channels. Ensuring that data processes are correctly and optimally implemented and maintained for our clients and partners is the key responsibility of the Web and Campaign Developer role.

You will be joining a close-knit team with a no-nonsense mentality and a roll-up-your-sleeves attitude, operating in a high-technology environment. Your training package will be determined in line with your experience. While the Data Integration Engineer role at Selligent is challenging at times, you will have the opportunity to learn and develop cutting edge skills in the quickly growing field of Digital Marketing.

 

Duties

  • Execute integration projects, connecting data from client’s and partner’s systems with the Selligent platform.
  • Maintain and optimize the performance of client’s and partner’s instances of Selligent.
  • Master an understanding of underlying consumer data that powers a client’s program and how to access it within the Selligent platform; ability to then explain this understanding to clients and partners, empowering them to further develop their programs.
  • Translate new business use-cases into technical data requirements.  
  • Estimate scopes for project work based upon requirements; proactively manage deliverables tied to project plans.
  • Efficiently troubleshoot and diagnose potential issues with data entering, within, or exiting the Selligent platform.
  • Willingness to collaborate with other team members, taking on new assignments as instructed with a positive, can-do attitude.

 

Required Skills

  • Passionate about data and digital marketing, at a technical level.
    • Minimum of three years’ experience in Microsoft T-SQL and C#.NET.
    • Knowledge of ASP.NET, ASP.NET MVC, ASP.NET Web API and WCF.
    • Knowledge of HTML, JavaScript, JQuery and CSS.
  • Meticulous; eye for detail and a highly-developed sense of responsibility.
  • Effective at solving problems, either autonomously or with the help of other teams.
  • Openness to developing knowledge in a constantly evolving environment.
  • Good communication skills and customer minded.
  • Fluent English language skills.

 

Selligent Marketing Cloud is a global marketing automation provider that powers audience engagement programs for nearly 700 leading brands in retail, financial services, automotive, publishing and travel with an omnichannel marketing platform that includes enterprise-strength email capabilities.
The solution empowers brands to create meaningful omnichannel communications across email, site optimization, social, mobile and customer care at a competitive price point that makes Selligent Marketing Cloud the best value in the market.
The platform uses rich data analytics to provide 360-degree audience insights and offers customer journey mapping capabilities to deliver optimal audience engagement to customers and prospects alike. Serving brands in more than 20 countries around the world, Selligent Marketing Cloud works with companies ranging from the mid-market to large enterprise, often partnering with its extensive network of agencies and MSPs. Selligent Marketing Cloud has offices in Silicon Valley, Boston, New York, London, Belgium, Paris, Munich, Barcelona, and Australia.
Our sales, service and technology teams are located across Europe and the US.
Join Us and Love What You Do!
If you are passionate about marketing, committed to customer satisfaction, and eager to transform the marketing service industry one innovation at a time, we want to hear from you.  Learn more about our company, visit us at www.selligent.com.
Job Description
Do you want to get into SaaS sales, or expand your current sales knowledge and experience? We’re looking for self-motivated people that can compete and learn in a fun environment. Being a privately held company competing in a space against the big marketing database and cloud offerings, we empower our team to make their own decisions for growing the business and we are looking for like-minded people who can share our passion for success.  The Business Development Representative (BDR) is an inside sales position whose primary responsibility is to leverage Selligent Marketing Cloud's leading contextual marketing solution to open relationships at companies within a designated territory.  You will be expected to disrupt customers’ thinking and build consensus for Selligent Marketing Cloud to secure opportunities.
Requirements

  • Use digital marketing insight and commercial teaching techniques to educate customers about their industry.
  • Coach customer stakeholders and build consensus for Selligent solutions within their organization.
  • Work closely with your sales counterpart (Regional Sales Director) to create opportunities while learning the Selligent sale methodology and process.
  • Collaborate and strategize with the rest of Selligent’s sales and marketing teams to identify the right customer stakeholders to sell to.  
  • Willingness to travel to events and conferences as needed.
  • Develop and implement strategic territory plan to ensure the company exceeds its revenue objectives.
  • Strategic Thinking- Systematically solves problems and hypothesizes possible pain points and implicit needs.
  • Communication- Tailors communication to the customer’s needs with confidence as well as effectively communicate deal progress internally.
  • Networking- Identifies the right customer stakeholders and builds connections quickly to drive consensus for deals; works cooperatively with internal team for deal success.
  • Competitive- relentless drive to achieve results while supporting the team.

 Qualifications

  • Bachelor’s Degree
  • Minimum 2-3 years of relative experience
  • Desire to sell Enterprise SaaS solutions

Selligent Marketing Cloud Company is an equal opportunity employer.

 

Job Description

As a Client Success Manager (CSM), you will be responsible for the growth, satisfaction and retention regional portfolio of clients and partners. By understanding each client’s business goals, you will be able to help them further leverage the omni-channel capabilities of the Selligent platform to drive a Consumer First Marketing program.

 

Duties

  • Responsible for retaining, growing and developing account through daily/weekly interaction with clients and periodic onsite visits at client and partner’s offices
  • Identify opportunities within your client’s marketing and communication strategy that can be improved via incremental usage of Selligent products and services
  • Consult and participate in all aspects of the sales cycle including, proposals, scoping, pricing, demonstrations and contract negotiations, related to all opportunities across existing client base
  • Partner with cross-functional teams, such as the Technical Project Manager (TPM) and Deliverability experts and be accountable for delivery of sound solutions
  • Capture and quantify business impact of Selligent program results for client and identify/retain client references (and increase portfolio NPS)
  • Accountable for onboarding new clients, ensuring smooth transition of programs from competitive systems.  Implement plan for new programs, partnering with tech and strategic resources.

 

Required Skills

  • A deep understanding and passion for email/SMS/Push Notifications, etc.
  • 5 years of experience in advertising, marketing or related field; at least 3 years in a similar role as an Account Manager
  • Comfort working in highly flexible, entrepreneurial environment
  • Proven success working in cross functional teams
  • Strong ability to establish priorities and make decisions
  • Strong project planning and management skills
  • Outstanding oral and written communication and presentation skills
  • Strong team building and interpersonal skills
  • Highly active in digital media, personally and/or professionally
  • Undergraduate degree in business, marketing or related field
  • Some travel required (less than 20%)
  • Proficient/Fluent in local language and English

 

Offer

  •  An interesting job in a fast growing company
  • Chance to work with global teams and brands, with international travel
  • The opportunity of learning in a stimulating environment
  • Competitive salary and benefits based on your experience

 

Selligent Marketing Cloud is the world's leading independent provider of relationship marketing solutions, powering customer relationships for InterContinental Hotels Group, ING and Extra Space Storage and more than 700 other major brands in retail, travel, automotive, publishing, and financial services. Featuring enterprise-strength performance, Selligent Marketing Cloud's technology leads the industry in data management, campaign orchestration, and audience analytics. Selligent Marketing Cloud increases conversions and enhances engagement for mid-market to enterprise B2C marketers with its ability to deliver integrated, customer-centric experiences across email, display, mobile, and social.
Selligent Marketing Cloud serves more than 30 countries globally, including more than 75 agencies and MSPs. Selligent has offices in Silicon Valley, New York, London, Belgium, Paris, Munich, Barcelona, and Australia.

Join Us and Love What You Do!
If you are passionate about marketing, committed to customer satisfaction, and eager to transform the marketing service industry one innovation at a time, we want to hear from you.
This role is part of the global MIS Team and reports into the MIS Director. MIS team manages all information systems for sales and account management, as well as services and support management, marketing and the general management. Amongst the most important platforms are SalesForce, Selligent and Jive. You maintain and configure the exsiting and future MIS platforms, together with the rest of the MIS Team. You analyze and understand user needs and are able to develop userfriendly solutions and identify opportunities for improvement. Oversee user demands and issues in our internal ticketing system.  .
Requirements & Qualifications

  • SalesForce Administrator skills (certified or 5+ years experience)
  • SalesForce Lightning knowledge
  • Apex & Force.Com developing skills
  • Basic Web Development skills (HTML, Javascript …)
  • DataBase & SQL knowledge
  • Office365 knowledge
  • Analytical skills
  • Customer/user centric team player
  • Willing to (international) travel 4-6 weeks per year

 
Selligent Company is an equal opportunity employer.

Selligent Marketing Cloud is the world's leading independent provider of relationship marketing solutions, powering customer relationships for InterContinental Hotels Group, ING and Extra Space Storage and more than 700 other major brands in retail, travel, automotive, publishing, and financial services. Featuring enterprise-strength performance, Selligent Marketing Cloud's technology leads the industry in data management, campaign orchestration, and audience analytics. Selligent Marketing Cloud increases conversions and enhances engagement for mid-market to enterprise B2C marketers with its ability to deliver integrated, customer-centric experiences across email, display, mobile, and social.
Selligent Marketing Cloud serves more than 30 countries globally, including more than 75 agencies and MSPs. Selligent has offices in Silicon Valley, New York, London, Belgium, Paris, Munich, Barcelona, and Australia.

Join Us and Love What You Do!
If you are passionate about marketing, committed to customer satisfaction, and eager to transform the marketing service industry one innovation at a time, we want to hear from you.
Job Description
As a Software Engineer you will be part of a cross-functional development team and develop Selligent Marketing Cloud in a scaled agile setting, delivering mission critical infrastructure and ensuring the highest level of quality.
Responsibilities

  • Design and Implement features for Selligent Marketing Cloud
  • Work on building cross-channel features
  • Work on creating an extensible and open platform, REST interfaces and Connectors to other products.
  • Design/develop reusable frameworks, components, and services
  • Participate in architectural and design discussions within the team.

Requirements

  • BS/MS in computer science or other relevant technical degree.
  • 2+ years of experience in architecture, designing and developing of .Net based applications.
  • Excellent OO analysis, design and implementation skills
  • Experience with relational databases and SQL
  • Experience in building web applications frameworks in .NET and C#
  • Experience in implementing Web services using SOAP/REST.
  • Experience with SaaS environment and/or Cloud Services is a plus
  • Experience with frontend technologies such as HTML/CSS/Javascript and Angular is a plus
  • Proven ability to work well with others in a fast paced, iterative product definition and development environment.
  • Strong verbal and written communication skills.

Selligent Marketing Cloud is an equal opportunity employer.

 Key Responsibilities:

  • Use digital marketing insight and commercial teaching techniques to educate customers about their industry
  • Coach customer stakeholders and build consensus for Selligent solutions within their organization
  • Collaborate with Selligent’s Business Development and Marketing teams to identify the right customer stakeholders to sell to.
  • Independently and collaboratively strategize for solving deal-level challenges.
  • Develop and implement strategic territory plan to ensure the company exceeds its revenue objectives.

Selligent Marketing Cloud is the world's leading independent provider of relationship marketing solutions, powering customer relationships for InterContinental Hotels Group, ING and Extra Space Storage and more than 700 other major brands in retail, travel, automotive, publishing, and financial services. Featuring enterprise-strength performance, Selligent Marketing Cloud's technology leads the industry in data management, campaign orchestration, and audience analytics. Selligent Marketing Cloud increases conversions and enhances engagement for mid-market to enterprise B2C marketers with its ability to deliver integrated, customer-centric experiences across email, display, mobile, and social.
Selligent Marketing Cloud serves more than 30 countries globally, including more than 75 agencies and MSPs. Selligent has offices in Silicon Valley, New York, London, Belgium, Paris, Munich, Barcelona, and Australia.

Join Us and Love What You Do!
If you are passionate about marketing, committed to customer satisfaction, and eager to transform the marketing service industry one innovation at a time, we want to hear from you.
Job Description
As a Web UI Engineer you will be part of a cross-functional development team and develop Selligent Marketing Cloud in a scaled agile setting, delivering mission critical features and ensuring the highest level of quality.
Responsibilities

  • Design and Implement features for Selligent Marketing Cloud
  • Work on building cross-channel features
  • Work on creating intuitive, extensible and open user interfaces
  • Design/develop reusable frameworks, components, and services
  • Participate in architectural and design discussions within the team.

.
Requirements

  • BS/MS in computer science or other relevant technical degree.
  • 2+ years of experience in architecture, designing and developing user interfaces for applications.
  • Excellent HTML, CSS and Javascript skills
  • Experience with Angular
  • Experience in working with .NET based web applications
  • Experience with SaaS environment and/or Cloud Services is a plus
  • Experience with backend technologies such as .NET and C# is a plus
  • Proven ability to work well with others in a fast paced, iterative product definition and development environment.
  • Strong verbal and written communication skills.

Selligent Marketing Cloud is an equal opportunity employer.

JOB DESCRIPTION
We at Selligent Marketing Cloud are looking for a Data Engineer to help us build innovative solutions in our Selligent Cortex project, which aims to bring ambitious AI and machine learning solutions to our marketing cloud platform.
You will be responsible for everything related to the collection, storing, exploration, and labeling of large amounts of data at Selligent Marketing Cloud. You will be part of a cross-functional team and work with data scientists in order to design, implement, and test complex machine learning solutions. Both creativity and strong analytical skills will be expected from you.
You will work internally in our Hasselt office.

Profile

  • Enjoyed a higher education in IT/Engineering or equivalent through experience
  • Pragmatic and always eager to learn new things
  • Highly motivated to tackle very hard problems - enjoy being challenged and thrives under pressure
  • Ability to work effectively with cross-functional engineering teams and stakeholders
  • Strong analytical and communication skills, both written and verbal
  • Proficient in English, Dutch and French are a plus
  • Affinity with Agile development

Qualifications

  • Experience with many different technologies for handling and manipulating large datasets.
  • Ability to program in at least one high-level (e.g. Python) and one low-level (e.g. C) language.
  • Experience with machine learning algorithms is a plus.
  • Having participated in (and maybe won!) relevant hackathons in a plus
  • Experience with SaaS environments and/or cloud solutions is a plus

 
Contact Person: Carl Bruninx

Job Description

As a Technical Project Manager (TPM), you will be responsible for the operational success for a regional portfolio of clients and partners. By leading each status sheet, during both the on-boarding phase, and then the on-going period, you’ll oversee allocating resources, such as front and backend developers, to execute development tasks according to your project plan.

 

Duties

  • Efficiently project manage new client launches and existing client programs, always paying close attention to detail.
  • Become a subject matter expert on Selligent’s product and integrations with other systems.
  • Serve as a single point of contact for the client, partner, and internal stakeholders, as the subject matter expert and key facilitator on the operational aspect of the client’s program.
  • Work internal teams, via the clients and partners, to help with resolution of any outstanding support cases or other issues, such as product feedback, and program roadmaps.
  • Partner with the regional Relationship Manager to ensure the client is provided adequate and appropriate education, leveraging the Selligent Learning system, along with program specific coaching to ensure clients are achieving success.
  • Assist the Selligent Learning Team in improving and/or streamlining training and reference material for both external and internal consumption.

 

Required Skills

  • Excellent project management skills.
    • Minimum of 3 years of project management experience with a comparable solution provider or digital agency.
  • Superior problem solving and accurate solution scoping abilities.
  • Solid verbal, written, presentation and interpersonal communication skills.
  • Highly coachable with a strong desire to improve and grow as a professional.
  • Experience with projects involving databases, web services, HTML, CSS, .NET, ASP, and scripting languages such as JavaScript a plus.
  • Openness to developing knowledge in a constantly evolving environment.
  • Fluent English language skills.

 

JOB DESCRIPTION
Do you enjoy analyzing and working on challenging problems, implementing new features and contributing to creative marketing solutions? Then you are the Software Engineer we’re looking for at Selligent.
As a Software Engineer you will be part of a cross-functional development team and work together with other engineers in a scaled agile setting to further develop the core product of Selligent Marketing Cloud. You have a keen interest in security, privacy, scalability and performance, deeply care for customer experience and pay attention to details. Together, sprint after sprint, you deliver mission critical infrastructure and ensuring the highest level of quality.
You will work internally in our Hasselt office.

Profile

  • Enjoyed a higher education in IT/Engineering or equivalent through experience
  • Passion for quality and attention to detail
  • Team player
  • Ability to work effectively with cross-functional engineering teams and stakeholders
  • Good communication skills, both written and verbal
  • Proficient in English, Dutch and French are a plus
  • Affinity with Agile & Test-driven Development

Qualifications

  • Good understanding of software architecture (database, web services, web layer, ...)
  • Experience in .NET Framework and C#
  • Design/develop reusable frameworks, components, and services
  • Experience writing unit tests and testable code
  • Good understanding of version control systems (Git, TFS)
  • Experience with SaaS environment and/or Cloud Services is a plus

 
Contact Person: Carl Bruninx

Job description

  • Supports direct reports by participating and leading in client and prospect meetings or engaging other corporate resources as required
  • Ongoing development of sales team which includes recruiting, hiring and training new reps                  
  • Conducts weekly forecast meeting
  • Coaches direct reports in terms of strategies to drive closure
  • Reports on sales activity and forecast to senior sales management
  • Consistently monitors the sales activity of the team, and tracks the results

 
             Required Skills

  • 7+ years of software sales experience in an individual contributor and management role, including 5+ years sales management experience
  • Proven record of sales success in a similar software environment
  • Ability and track record of driving business in a strategic manor for demand generation
  • Proven record of success in a high volume transaction sales environment
  • Solid understanding of the solution selling space
  • Excellent presentation and listening skills
  • Must be able to thrive in a fast paced environment, hands-on attitude
  • High level of business acumen and industry expertise
  • Timely and accurate revenue forecasting
  • Ability to hire and train new sales representatives

             Desired skills

  • 5+ years of experience as a front line manager
  • Experience in solution selling into omnichannel/ Marketing Solution space
  • Experience selling into strategic enterprise accounts
  • Master in Business/ Bachelor of Science, - technology or business

Job description
Selligent Marketing Cloud is the world's leading independent provider of relationship marketing solutions, powering customer relationships for InterContinental Hotels Group, ING and Extra Space Storage and more than 700 other major brands in retail, travel, automotive, publishing, and financial services. Featuring enterprise-strength performance, Selligent Marketing Cloud's technology leads the industry in data management, campaign orchestration, and audience analytics. Selligent Marketing Cloud increases conversions and enhances engagement for mid-market to enterprise B2C marketers with its ability to deliver integrated, customer-centric experiences across email, display, mobile, and social.
Selligent Marketing Cloud serves more than 30 countries globally, including more than 75 agencies and MSPs. Selligent has offices in Silicon Valley, New York, London, Belgium, Paris, Munich, Barcelona, and Australia.

Duties

After an in-depth training in our software suite you manage and develop projects that connect our marketing suite with systems in a customer’s landscape. These integrations could be back-end file transfers or real-time API connections.
Apart from that you will write C#.Net web services, plug-ins and mini-sites on top of our platform to deliver a tailor-made solution that fits our client's needs.
Your role is both technical and coordinating at the same time. You are in charge of the project from start to go live and you assure a perfect execution.
Our offices are based in Belgium (Hasselt) and you report on a regular base to the Data Integration Manager. You will work internally (Hasselt office) with occasional traveling to our customers in Belgium and The Netherlands.

Required Skills

  • You are passionate about IT and you have a minimum of two years’ experience in Microsoft T-SQL and C#.NET. You keep yourself up to speed with the latest developments in these technologies.
  • Knowledge of ASP.NET, ASP.NET MVC, ASP.NET Web API and WCF.
  • Knowledge of HTML, JavaScript, JQuery and CSS.
  • Besides Dutch you master the English language. French is a plus.
  • You have good communication skills and you are customer minded
  • You are eager to learn and pragmatic
  • You are flexible and can combine different tasks without negative stress
  • You are a team player

Offer

  • An interesting job in a fast growing company
  • The opportunity of learning in a stimulating environment
  • Competitive salary and benefits based on your experience

Contact Person: Christina Tsiaflakis

Selligent is a global marketing automation provider that powers audience engagement programs for nearly 700 leading brands in retail, financial services, automotive, publishing and travel with an omnichannel marketing platform that includes enterprise-strength email capabilities.
The solution empowers brands to create meaningful omnichannel communications across email, site optimization, social, mobile and customer care at a competitive price point that makes Selligent the best value in the market.
The platform uses rich data analytics to provide 360-degree audience insights and offers customer journey mapping capabilities to deliver optimal audience engagement to customers and prospects alike. Serving brands in more than 20 countries around the world, Selligent works with companies ranging from the mid-market to large enterprise, often partnering with its extensive network of agencies and MSPs. Selligent has offices in Silicon Valley, New York, London, Belgium, Paris, Munich, and Barcelona.
Our sales, service and technology teams are located across Europe and the US.
Join Us and Love What You Do!
If you are passionate about marketing, committed to customer satisfaction, and eager to transform the marketing service industry one innovation at a time, we want to hear from you.  Learn more about our company, visit us at www.selligent.com.
Job Description
Selligent is looking for an experienced and ambitious B2B marketing demand gen expert. The ideal candidate will be a data-obsessed, well-rounded marketer, with a killer instinct for running campaigns that outperform and drive new leads to the sales funnel.
Responsibilities:

  • Own the creation of a world class demand generation program which meets goals for MQLs, SQLs and Opportunities.
  • Own the distribution of our content and messaging across the channels that matter to our prospects and customers.
  • Plan and execute campaigns across all channels including email, PPC, social, display, retargeting and print.
  • Forge a strong relationship with sales including regular communication between marketing and sales.
  • Work with management to set overall strategy through analysis of historical data.
  • Forecast and present to senior management and help the marketing organization achieve greater marketing success.
  • Work with cross-functional groups including (but not limited to) sales and marketing teams to develop marketing campaigns that drive qualified leads resulting in revenue.

Qualifications:

  • 3+ years experience in demand generation, integrated marketing campaigns, and marketing automation.
  • B2B marketing and/or agency experience required.
  • Salesforce and Hubspot experience 
  • An appetite for growth and proven success driving a high volume of inbound lead generation.
  • Clear, concise communication skills, particularly written communication, are a must.
  • Proven ability to effectively execute integrated, streamlined marketing programs.
  • Experience with lead generation, content syndication, SEM, SEO, display, email marketing, and other B2B demand gen channels.
  • Creative thinker that has the ability to bring new ideas to the table.
  • Analytical in nature - you’re someone who is relentless about measuring all you do.

Selligent Company is an equal opportunity employer.
 

JOB DESCRIPTION
As an Instructor, you will have a major role in ensuring that Selligent clients and partners are provided with the most effective classroom learning experience possible. We are seeking someone with a passion for teaching! Your primary focus will be teaching, although you will be responsible for providing input and feedback to our Instructional Design team. You may also be asked to help maintain learning assets, lend your voice to our video learning team for voiceovers, and various other duties associated with your role as Instructor.
 
We are an innovative and creative team focused on delivering the best learning experiences to our customers through classroom and video learning. You will be an integral part of this as an Instructor. This is an exciting time for our learning program – we are innovating and growing every day!

Duties

  • Attend “Train the trainer” sessions and become certified as a Selligent Instructor.
  • Manage your training engagements from scoping to calendar to travel to expense reports.
  • Stay current on Selligent‘s latest product releases and courseware, leveraging internally available learning opportunities, as well as self-study.
  • Prepare any needed classroom setup, including gathering information and knowledge from colleagues regarding your students.
  • Provide world-class instruction to clients, partners and colleagues using variety of modalities, including but not limited to Instructor Led Training (ILT) and Video ILT in private, public and remote locations.
  • Strike an effective balance between agenda and injecting personal examples into the course, while maintaining the required level of learning experience.
  • Effectively manage the classroom environment, addressing any issues in real time and ensuring the class stays on track with the intended agenda.
  • Follow-up with clients on questions that you could not fully answer during class and provide the answer to the student.
  • Consistently receive high average scores on student evaluations.
  • Collaborate with Instructional Designers to provide course feedback.
  • Maintain a client centric focus and a client satisfaction attitude.
  • Collaborate in a team environment

Required Skills

  • 2+ years teaching experience.
  • 1+ years digital marketing experience required.
  • Fluent in English language skills required; fluent in any of the following a plus: Spanish, Italian, German.
  • Exceptional presentations skills.
  • Experience in web development including experience with HTML, CSS and DHTML
  • Strong listening and collaboration skills.
  • Be willing to travel throughout Europe up to 75% of the time, with occasional travel to US (up to 4 times a year).
  • Solid writing skills required, visual design skills a plus.
  • Demonstrated proficiency in simplifying complex topics and processes for learners.
  • Self-starter and proven ability to work independently.
  • Bachelor’s degree or equivalent and relevant working experience required.

JOB DESCRIPTION
Selligent is searching for a Technical Project Manager to join our rapidly growing team. We are looking for a well-rounded individual that is self-motivated, self-educating and reliable. The ideal candidate will have the perfect mix of a welcoming client-facing personality, strong project management skills, and a desire to be involved in technology.
As a Technical Project Manager, you will be in charge of the operational success for a set of Benelux-based clients. By leading the project plan, during both the on-boarding phase, and then the on-going period, you’ll be in charge of allocating resources, such as front and backend developers to execute the development task according to your project plan. At Selligent, Technical Project Managers have a good mix of fast paced work and longer term planning. You’ll engage regularly with Support Services to tackle operational tasks, along with partnering closely with a Relationship Manager, helping to grow a client’s programs over time.

Duties

  • Efficiently project manage the project plan for new client launches and existing client program extensions, always paying close attention to detail and scope.
  • Become a subject matter expert on Selligent tool sets.
  • Serve as a single point of contact for the client and Relationship Manager, as the subject matter expert on the operational aspect of the client’s program.
  • Ensure the client is provided adequate and appropriate training, leveraging the Selligent Learning System, as well as ensuring any program specific coaching is delivered effectively.
  • Work with Support (and other internal teams) along with the client to help with resolution of any outstanding support cases or other issues. This might also involve project management of long running engagements.
  • Guide and proactively ensure client are getting the best results by advising and implementing Industry Best Practices.
  • Assist the Selligent Learning Team in improving and/or streamlining training and reference material for both external and internal sse (training videos, certification quizes, case studies, how to guides, etc.).

Required Skills

  • Excellent project management skills
  • Superior problem solving and accurate solution scoping abilities
  • Solid verbal, written, presentation and interpersonal communication skills
  • Proficient in articulating the value of distributed computing and SaaS concepts
  • Eager to engage in projects involving databases, web services, HTML, CSS, and scripting languages such as JavaScript
  • Highly coachable with a strong desire to improve and grow as a professional
  • Able to speak and write in Dutch and English, French is a plus.

 
Contact Person: Christina Tsiaflakis

Selligent Marketing Cloud is a global marketing automation provider that powers audience engagement programs for nearly 700 leading brands in retail, financial services, automotive, publishing and travel with an omnichannel marketing platform that includes enterprise-strength email capabilities.
The solution empowers brands to create meaningful omnichannel communications across email, site optimization, social, mobile and customer care at a competitive price point that makes Selligent the best value in the market.
The platform uses rich data analytics to provide 360-degree audience insights and offers customer journey mapping capabilities to deliver optimal audience engagement to customers and prospects alike. Serving brands in more than 20 countries around the world, Selligent Marketing Cloud works with companies ranging from the mid-market to large enterprise, often partnering with its extensive network of agencies and MSPs. Selligent Marketing Cloud has offices in Silicon Valley, New York, London, Belgium, Paris, Munich, and Barcelona.
Our sales, service and technology teams are located across Europe and the US.

Join Us and Love What You Do!
If you are passionate about marketing, committed to customer satisfaction, and eager to transform the marketing service industry one innovation at a time, we want to hear from you.  Learn more about our company, visit us at www.selligent.com.
Job Description
As a Technical Support Engineer, you will have a major role in assisting Selligent Marketing Cloud clients and partners in resolving any issues that they may have in working with the platforms.  These issues may cover a wide range of topics or components within the platforms itself, including email, content, reporting, database queries and more. Providing top tier technical support and client service through these instances will be the key responsibility of the Technical Support Engineer.
 
You will be a part of a close-knit, but widely distributed team that spans 7 countries in two continents, that is driven, passionate about problem solving, and operates in a fast-paced, high-technology environment.  The role will provide ample opportunity for learning new things, meeting new challenges, and the ability to adapt to different environments and use-cases.
Duties

  • Power user of the Selligent Marketing Cloud platform; understand basics of digital marketing programs.
  • Monitor ticket system and inbound requests for new or updated activities.
  • Decisively engage with the case by reproducing and replicating the issue, troubleshooting anddiagnosing potential issues with the platform, andcoordinating with internal teams.
  • Confidently and proactively communicate with clients and partners, driving towards case resolution.
  • Monitor and process system and service alerts to help meet availability requirements.
  • Thoroughly document client issues, steps taken throughout the investigation, and resolution steps for all cases.
  • Follow team processes and policies, striving to honor contractual service level agreements
  • Periodically participate in the shared on-call weekend, evening, and holiday rotation

Required Skills

  • Bachelors or higher education is nice to have, but not a blocker
  • Familiarity with any of the following skills are preferred:
    • System: Windows Administration
    • Web Development: HTML, CSS
    • Database: SQL
  • Excellent communication skills with a strong client focus are a must.
  • Effective at troubleshooting and solving problems, either autonomously or with the help of other teams.
  • Openness to developing knowledge in a constantly evolving environment.
  • Some previous experience in a tech support, help desk, or client service position is ideal.
  • Proficient English language skills

Selligent Marketing Cloud is an equal opportunity employer.

JOB DESCRIPTION
As a Technical Support Engineer, you will have a major role in assisting Selligent Marketing Cloud clients and partners in resolving any issues that they may have in working with the platforms.  These issues may cover a wide range of topics or components within the platforms itself, including email, content, reporting, database queries and more. Providing top tier technical support and client service through these instances will be the key responsibility of the Technical Support Engineer.
You will be a part of a close-knit, but widely distributed team that spans 7 countries in two continents, that is driven, passionate about problem solving, and operates in a fast-paced, high-technology environment.  The role will provide ample opportunity for learning new things, meeting new challenges, and the ability to adapt to different environments and use-cases.

Duties

  • Power user of the Selligent Marketing Cloud platform; understand basics of digital marketing programs.
  • Monitor ticket system and inbound requests for new or updated activities.
  • Decisively engage with the case by reproducing and replicating the issue, troubleshooting and diagnosing potential issues with the platform, and coordinating with internal teams.
  • Confidently and proactively communicate with clients and partners, driving towards case resolution.
  • Monitor and process system and service alerts to help meet availability requirements.
  • Thoroughly document client issues, steps taken throughout the investigation, and resolution steps for all cases.
  • Follow team processes and policies, striving to honor contractual service level agreements
  • Periodically participate in the shared on-call weekend, evening, and holiday rotation.

 

Required Skills

  • Ideal candidate holds a bachelor’s degree or higher in an applicable field
  • Familiarity with any of the following skills are preferred:
    • System: Windows Administration
    • Web Development: HTML, CSS
    • Database: SQL
  • Excellent communication skills with a strong client focus are a must.
  • Effective at troubleshooting and solving problems, either autonomously or with the help of other teams.
  • Openness to developing knowledge in a constantly evolving environment.
  • Some previous experience in a tech support, help desk, or client service position is ideal.
  • Fluent English language skills, Dutch or French native speaker.

 
Contact Person: Florent Leborgne

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