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Selligent Marketing Cloud is the world's leading independent provider of relationship marketing solutions, powering customer relationships for Minnesota Vikings, ING, Extra Space Storage and more than 700 other major brands in retail, travel, automotive, publishing, and financial services. Featuring enterprise-strength performance, Selligent Marketing Cloud's technology leads the industry in data management, campaign orchestration, and audience analytics. Selligent Marketing Cloud increases conversions and enhances engagement for mid-market to enterprise B2C marketers with its ability to deliver integrated, customer-centric experiences across email, display, mobile, and social.

Selligent Marketing Cloud serves more than 30 countries globally, including more than 75 agencies and MSPs. Selligent has offices in Silicon Valley, New York, London, Belgium, Paris, Munich, Barcelona, and Italy.

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If you are passionate about marketing, committed to customer satisfaction, and eager to transform the marketing service industry one innovation at a time, we want to hear from you.


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Job Description

 

Technical Consultant Junior ( CDI )
Selligent Marketing Cloud, part of the CM Group family of brands, is a fast-growing international SaaS marketing automation provider that powers the customer engagement programs of more than 700 brands in retail, financial services, media and travel. 
 
Selligent is searching Technical Consultant junior for his office based in Paris .
 
As a Technical Consultant junior, you will be part of our Services Department. Attached to the Technical Team, you will have a strong focus on maintaining our services at the highest quality level.
 
You strive to understand the client business and propose good solutions according to their needs, requirements and expectations.
 
Your working environment will be:

  • A team of more 10 experienced tech people
  • A collaborative and cross-functional environment
  • A mature and still growing company

 
 

Your duties

  • Contributing projects
    • Contribute to projects like new client onboardings, migrations and existing client programs.
    • Collaborate with the Selligent team members including Project Service developers, Deliverability experts, Support, Platform Architects and any other stakeholders to keep the project in sync
  • Client-First
    • Propose the correct solutions to the specific client’s needs and business
    • Providing the best services means you must know the boundaries, regardless of customers’ requests or suggestions.
  • Subject matter expert
    • Help improving the product by sharing client cases, issues or any improvements with the Product team.

 

Your Skills

  • Solid knowledge HTML/CSS
  • SQL Database
  • Knowledge of Dev Web language ( php, ASP, JS…) 
  • Superior problem solving and accurate solution scoping abilities.

 

Your profile

  • Bac + 2 min ( IUT, BTS, Univ)
  • Solid verbal, written, presentation and interpersonal communication skills
  • Highly coachable with a strong desire to improve and grow as a professional.
  • Openness to developing knowledge in a constantly evolving environment.
  •  English language skills.

 
Hiring Manager : David JACQUIN
Recruitment : Hélène LABY
 
 

Selligent Marketing Cloud
Selligent Marketing Cloud, part of the CM Group family of brands, is a fast-growing international SaaS marketing automation provider that powers the customer engagement programs of more than 700 brands in retail, financial services, media and travel. Join our exciting, fast growing team and enjoy a ground-floor opportunity to have a real impact on the company’s success.
 

Job Description
Selligent Marketing Cloud is looking for a Marketing Coordinator who will participate in building the brand visibility and help driving pipeline for our sales team. The right candidate excels at building working relationships and can effectively manage multiple priorities, is highly organized and detail-oriented, and is energized by bringing ideas to life through programs. This role will report into our Director of Marketing.
 

What You’ll Do

  • Work closely with the Director of Marketing to participate in multi-channel programs including online actions, events and content to create demand generation for the Selligent offering and help reach the company's marketing goals and objectives
  • Assist with logistical, administrative, creative, and lead management of in-person (post COVID) and online events across Europe such as conferences, webinars and trade shows
  • Evaluate data and create reports on key metrics in order to monitor campaign efficiency and analyze results
  • Track event trends and seek out new opportunities to ensure we’re participating in best-in-class custom events, meetups, speaking opps, and conferences
  • Assist with the production of marketing materials and collaterals working closely with employees in other functions, such as creative, operations, market research, product, sales and prospection.
  • Provide project-specific administrative support by submitting procurement requests and tracking statuses of agreements to ensure contracts are reviewed, and invoices paid, in a timely manner
  • Research and negotiate with vendors

 

Qualifications

  • 1-2 years’ experience in marketing and communications, including experience relevant to a role working in events coordination
  • Strong communication and interpersonal skills; we are looking for a team player who is able to successfully build cross-functional relationships and collaborate with others
  • Strong organizational and time management skills
  • Comfortable in a fast-paced, rapidly changing environment
  • Willingness to travel (post COVID)
  • Understanding of inbound marketing/demand generation or account based marketing is a plus
  • Familiar with or have a background in Marketing Automation, especially Customer Engagement
  • Knowledge of relevant marketing tools and applications is a plus
  • Strong written and verbal communication skills
  • Fluent in English
  • Position will be based in Paris, France.
  • Any additional language will be considered as a plus.

 
Hiring Manager : Anne JARRY
Recruitment : Hélène LABY
 

Job Description
 
Selligent is searching for a Solutions Consultant to join our rapidly growing team. We are looking for a well-rounded individual that is self-motivated and reliable. The ideal candidate will have the perfect mix of strong customer-facing skills and a strong technical background.
 
As a Solutions Consultant, you will partner with both the sales, partner and relationship management teams to present overall business-driven technology solutions to partners, prospective and existing clients. Selligent Solution Consultants are responsible for mapping the prospect’s/client’s business and technology requirements to Selligent’s market-leading technology and service solutions. 
 
 

Responsibilities

  • Function as the technical point of contact & product expert for the sales and account management teams
  • Conduct discovery sessions directly with prospective and existing clients to gather business and technology requirements
  • Define holistic client solutions consisting of the perfect mix of Selligent's technology and services, tied directly to prospect’s/client’s business and technology requirements
  • Collaborate with internal Selligent teams to develop the overall solution
  • Effectively communicate client requirements to the IT configuration team
  • Successfully manage multiple prospect sales and existing client engagement opportunities simultaneously
  • Respond to technical questions received via RFP and or RFI in an accurate and timely fashion.
  • Present solutions onsite and/or via web-conference.
  • Assist in the creation of account configuration documentation and statements of work.
  • Regularly lead the most technically complex opportunities with limited to no assistance
  • Mentor team members on various advanced marketing and technical initiatives
  • Work closely with Product Management to prioritize prospect/customer requests by thoroughly documenting user stories and associated business case
  • Travel required (25%)

 

Qualifications

  • Superior problem solving and accurate solution scoping abilities
  • Excellent verbal, written, presentation and interpersonal communication skills
  • Knowledge of DBMS -- both row and columnar database concepts
  • Proficient in Web Services, HTML, CSS, scripting languages such as Javascript
  • Proficient in articulating the value of distributed computing and SaaS concepts
  • Highly coachable with a strong desire to improve and grow as a professional
  • Previous experience with Selligent Marketing Cloud or any other leading marketing clouds is a plus
  • Fluent French & English language skills

 

Company Description
Selligent is the world's leading independent provider of relationship marketing solutions, powering customer relationships for Samsung, InterContinental Hotels Group, ING, and more than 700 other major brands in retail, travel, automotive, publishing, and financial services. Featuring enterprise-strength performance, Selligent's technology leads the industry in data management, campaign orchestration, and audience analytics. Selligent increases conversions and enhances engagement for mid-market to enterprise B2C marketers with its ability to deliver integrated, customer-centric experiences across email, display, mobile, and social.
Selligent serves more than 30 countries globally, including more than 75 agencies and MSPs. Selligent has offices in Silicon Valley, New York, London, Belgium, Paris, Munich, Barcelona and Milan.
 
Hiring Manager : Avi Spivack
Recruitment : Hélène LABY
 

Job Description

As a Full stack Developer you will be taking on a major role in elaborating customer-focused projects. You will ensure that the interactive communication scenarios sent out to customer contacts by email, mobile push, SMS and over the web run faultlessly. You will put these campaigns together in Selligent tools and consult with the client. You will immerse yourself in the project, implement it and take charge of bringing the entire communication channelled through Selligent to a successful conclusion. You will therefore have a role which is technically executive as well as coordinating. You will put together the campaign in Selligent, based on a briefing from your marketing customer. You will be his sparring partner and you fulfil the campaign. You will be responsible for the proper conduct of the campaign from launch to reporting. It is important that you have a passion for online communication and are not satisfied until the customer is too.

You will be joining a young team, a close-knit group with a no-nonsense mentality, operating in a high-technology environment. You will be given responsibility and have every opportunity to develop your career. Your training package will be determined in line with your experience.

 

Required Skills

You have mastered the online medium at a technical level. That is to say that you are completely familiar with ASP .NET, HTML, Javascript and CSS.

  • A few years’ experience in online media are a plus point but not a requirement.
  • You have experience in SQL, database-driven websites, ASP .NET.
  • Knowledge about responsiveness (web and email) and Photoshop basics and slicing are a plus.
  • You are meticulous, you have an eye for detail and a highly developed sense of responsibility
  • You have sufficient communication skills to consult with marketers about campaigns based on your strong internet knowledge.
  • You speak [Dutch] and English fluently. [French] is a plus.
  • You are customer-focused and think in the long term.
  • You like to work in a close team facilitating all the varying needs of one customer.
  • A bit of healthy stress and need for persistence makes your clock tick.
  • You are eager to learn and ambitious to build up your knowledge.

 

You will work from [Hasselt] on a permanent basis. Occasional travel is limited to Brussels.

Competitive salary and benefits based on your experience

Job Description

  • Responsible for partner eco-system, that means maintaining existing partners and recruitment of new partners
    • Engagement strategy
    • Build and maintain reporting on partners (skills set, training followed, number of clients, features/modules mastered)
    • Business development (lead generation, prospection list,…)
    • Co-marketing (events, digital media,…)
    • Evangelize Selligent
    • Manage potential conflicts within the partner community
  • Support the commercial  teams (Sales & Client Success) by closely managing partner interactions during the sales cycle.
  • Communicate and collaborate effectively with key stakeholders internally at Selligent, in particular the Sales Director and colleagues across the global partner organisation.
  • Be aware of the competitor landscape and market trends.
  • Position based in Munich, Germany

 

Required Skills

  • 3+ years’ experience working at or with Direct Digital Marketing Agencies, Marketing Service Providers or consultancy firms.
  • Ability to build strong relationships at all levels of a partner’s organization e.g. at both a technology user level and CxO.
  • Experience managing B2B sales cycles.
  • Capacity of being clearly sales oriented for strong partners development
  • Strong English verbal and written communication skills.

 

Reporting

  • Direct report to the VP - Business Development Europe

 

Added advantages – Bonus points

  • Ability to provide a light software demonstration.
  • Ability to work alongside and guide other stakeholders within the partner team (e.g. Partner Product Consultant for technical support, Partner Marketing for recruitment and reach) to successful recruit, enable and grow partnerships.
  • Selligent has a long-standing Partner-First approach. The ability of Partner Managers in each region to collaborate, help shape the global partner strategy, and execute locally is key. Relevant experience of working this way within other organizations would be a plus.
  • Experience working with organizations of various sizes that fit the ideal Selligent Partner profile (big and small)
  • Experience in acquiring and managing partners.
  • Experience with pitching, selling and/or using Campaign Management & Marketing Automation software.

 

Hiring Manager: Jean-François Hernandez
Recruiting Manager: Hélène Laby

Job Profile

As a Senior Product Marketing Manager, your mission is to ensure that the entire organization is aligned on the needs of our buyers & customers and the unique value proposition of our products. It is your direct responsibility that our customer-facing teams and partners are equipped with the knowledge and material to successfully bring our products to market. You will lead the planning, development and execution of the company’s product marketing and communications strategy to make sure our customers understand what makes our products unique and how specific technology innovations built into our products help improve their business. To that end you will be in constant touch with the Product & Engineering team. Your knowledge of the market and competition will make you a key stakeholder in the feature prioritization process. You will also be a key contributor to the delivery process of new features and software releases, streamlining the communication process, creating business-focused collateral based on technical input from the Product & Engineering team and empowering our Sales and Marketing teams with the tools that will make them successful. Ideal candidates have experience as a functional expert in a SaaS technology company (preferably in the digital marketing space) and able to lead initiatives around product go-to-market with enthusiasm and passion.

 

Key Tasks

  • Lead the product positioning & packaging strategy to serve as a key input for sales enablement and website and marketing material updates to increase traffic, MQLs, CWs
  • Closely collaborate with the Product & Engineering team on feature prioritization, market analysis, competitive intelligence and new feature/release launch
  • Create the overall product narrative, messaging development, and maintain source material for marketing and enablement teams to generate compelling collateral and increase MQLs, CWs
  • Lead GTM strategy development, working closely with product & marketing, to amplify product releases with the goal of increasing product adoption and MQLs
  • Standardize and lead the way in which Product, Marketing, and Enablement teams launch products in-market driving MQLs and NPS
  • Develop ideal customer profiles & personas to provide strategic guidance for product development, marketing targeting, and drive mid-funnel sales metrics
  • Support the marketing content & thought leadership strategy to drive website traffic and ongoing customer engagement
  • Synthesize competitive intelligence to inform sales strategies, positioning, and up-to-date tools (battle cards, competitive responses, ROI calculators, etc.), with a view towards improving sales effectiveness
  • Manage win/loss reporting to provide actionable intelligence

 

Qualifications & Experience

Qualifications:

  • A Bachelor’s degree in business, marketing, or technology or relevant field of study

Skills required:

  • 5-8 years product marketing experience in a SaaS technology company
  • Excellent written and verbal communication
  • Proven track record of driving successful go-to-market launches that drive adoption and bottom line impact
  • Experience in crafting positioning, personas, and packaging products
  • Being able to operate independently across a set of cross-functional partners
  • Exposure to performing competitive market analysis
  • Ability to interpret results to action improvements
  • Ability to quickly build rapport and maintain interdepartmental relationships
  • Preferably experience in both SMB and Enterprise
  • Preferably experience working with a portfolio of products

 

 

Hiring Manager: Kalyn New

Recruiting Manager: Hélène Laby

 

 

Job Description
 
We at Selligent Marketing Cloud are looking for a Software/Data Engineer to help us build innovative solutions in our Selligent Cortex offering, which aims to bring ambitious AI and machine learning solutions to our marketing cloud platform.
 
You will be part of a cross-functional development team and work together with other engineers in a scaled Agile setting to further develop the core product of Selligent Marketing Cloud. You have a keen interest in everything related to big data (collecting, storing, labelling, ...) and software development including security, privacy, scalability and performance. And you deeply care about customer experience and pay attention to details.

Together with your team, sprint after sprint, you deliver mission critical features and improvements while ensuring the highest level of quality within a modern software stack that is being used by over 700 customers.
You will work internally in our Hasselt office.
 
 

 

Profile

  • Enjoyed a higher education in IT/Engineering or equivalent through experience
  • Passion for quality and attention to detail
  • Pragmatic and always eager to learn new things
  • Highly motivated to tackle hard problems
  • Enjoy being challenged and thrive under pressure
  • Ability to work effectively with cross-functional engineering teams and stakeholders
  • Strong analytical and communication skills, both written and verbal
  • Proficient in English. Dutch and French are a plus
  • Affinity with Agile development

 

Qualifications

  • Good understanding of software architecture (database, web services, ...)
  • Possess excellent OO analysis, design, and implementation skills (preferably C#)
  • Experience with technologies for handling and manipulating large datasets. (SQL Server, Spark, Cassandra, …)
  • Affinity with machine learning algorithms is a plus.
  • Hands-on experience with live production environments and CI/CD pipelines (Azure, Kubernetes, …)
  • Hands-on experience with cloud computing-platforms (GCP, Microsoft Azure)
  • Experience with SaaS environments is a plus

 

 

Job profile

As a Client & Partner Success Manager (CSM), you will be responsible for the growth, satisfaction and retention of a regional portfolio of Clients and Partners. By understanding each client’s business goals, you will be able to help them further leverage the omni-channel capabilities of the Selligent platform to drive a Consumer First Marketing program. 

What you'll do

  • Retain, grow and develop accounts through daily/weekly interaction with clients and partners, and have periodic onsite visits at client and partner’s offices 
  • Identify opportunities within your client’s marketing and communication strategy that can be improved via incremental usage of Selligent products and services 
  • Consult and participate in all aspects of the sales cycle including, proposals, scoping, pricing, demonstrations and contract negotiations, related to all opportunities across existing client base 
  • Partner with cross-functional teams, such as Technnical Consultants and Deliverability experts and be accountable for delivery of sound solutions 
  • Collaborate with Partners in the Selligent eco-system to drive product adoption and business development at existing clients leading to incremental usage of the Selligent platform 
  • Build and maintain close relationships with partners to grow their maturity, ambassadorship and strategic product knowledge 
  • Capture and quantify business impact of Selligent program results for client and identify/retain client references (and increase portfolio NPS) 
  • Accountable for onboarding new clients, ensuring smooth transition of programs from competitive systems   
  • Implement plan for new programs, partnering with tech and strategic resources 
  • Some travel required (less than 20%) 

You’re perfect for this role if you demonstrate

  • A deep understanding and passion for email/SMS/Push Notifications, etc. 
  • 5 years of experience in advertising, marketing or related field; at least 3 years in a similar role as an Account Manager 
  • Comfort working in highly flexible, entrepreneurial environment 
  • Proven success working in cross functional teams 
  • Strong ability to establish priorities and make decisions 
  • Strong project planning and management skills 
  • Outstanding oral and written communication and presentation skills 
  • Strong team building and interpersonal skills 
  • Highly active in digital media, personally and/or professionally 
  • Undergraduate degree in business, marketing or related field 
  • Proficient/Fluent in Dutch and English 

 

We offer

  • An interesting job in a fast growing company, working with global teams and brands, with international travel 
  • The opportunity of learning in a stimulating environment 
  • Competitive salary and benefits based on your experience 

 

Hiring Manager: Kenneth De Maeyer

Recruiting Manager: Noémie Niesten

 

Job profile

As a Technical Consultant, you’re responsible for the operational success of your Clients portfolio. You work in close collaboration with the Selligent team members including project service developers, deliverability experts, support engineers, platform architects and any other stakeholders to reach your objectives. In case of Partner led clients, you work closely with the corresponding partner. You also collaborate with the Client & Partner Success Manager (CPSM), the Partner Product Consultant (PPC). 

What you'll do

Contribute and manage projects

  • In case, the partner leads the project:
    • Assist the partner in the identification of end-client objectives;
    • Assist the partner in the evaluation of the project scope ensuring the technical feasibility;
    • Assist the partner for ensuring a smooth client onboardings, migrations and/or delivery of client programs.
  • In case, the Selligent Technical Consultant leads the project:
  • Identify the client objectives;
  • Establish project scope ensuring the technical feasibility involving all relevant stakeholders;
  • Manage the client projects; budget follow-up, time management, planning, functional & technical analysis, …

Subject Matter Expert

  • Operate as a technical expert on the Selligent product suite. This includes technical analysis, supporting partners and clients on best practices and solving problems;
  • Help improving the product by sharing client cases, issues or any improvements with the Product team;
  • Assist the Selligent Learning Team in improving training and reference material for both external and internal consumption;
  • Train/support partners, and eventually clients, with technical workshops on how to integrate and use projects created by Selligent;
  • Proactively reach out to partners, and eventually clients, to improve system efficiency and offering (new) solutions.

Clients & Partners Relationship

  • Provide best-in-class services and assistance without over-promising;
  • Report and escalate potential risks or issues if needed;
  • For Partners and Partners led clients:
    • Understand partners clients’ business objectives and help them reach their goals;
    • Propose the correct solutions to partners for specific client’s business needs;
  • For clients led by Selligent
    • Understand the client’s business and help them reach their goals
    • Propose the correct solutions to the specific client’s business needs

Outstanding Support Cases

  • Assist Support Engineers for support cases related to client’s specific implementation.

You’re perfect for this role if you demonstrate

  • Excellent project management skills.
    • Minimum of 3 years of project management experience with a comparable solution provider or digital agency.
  • Experience with projects involving databases, web services, HTML, CSS, .NET, ASP, and scripting languages such as JavaScript a plus.
  • Superior problem solving and accurate solution scoping abilities.
  • Solid verbal, written, presentation and interpersonal communication skills.
  • A strong desire to improve and grow as a professional and are highly coachable.
  • Openness to developing knowledge in a constantly evolving environment.
  • Fluent German and English language skills.

 

We offer

  • An interesting job in a fast growing company, working with global teams and brands, with international travel 
  • The opportunity of learning in a stimulating environment 
  • Competitive salary and benefits based on your experience 

 

Hiring Manager: Jeroen Vangeffelen

Recruiting Manager: Noémie Niesten

 

 
 

Selligent is searching for a Solutions Consultant to join our rapidly growing team. We are looking for a well-rounded individual that is self-motivated and reliable. The ideal candidate will have the perfect mix of strong customer-facing skills and a strong technical background.

As a Solutions Consultant, you will partner with both the sales, partner and relationship management teams to present overall business-driven technology solutions to partners, prospective and existing clients. Selligent Solution Consultants are responsible for mapping the prospect’s/client’s business and technology requirements to Selligent’s market-leading technology and service solutions. 

Responsibilities

  • Function as the technical point of contact & product expert for the sales and account management teams
  • Conduct discovery sessions directly with prospective and existing clients to gather business and technology requirements
  • Define holistic client solutions consisting of the perfect mix of Selligent's technology and services, tied directly to prospect’s/client’s business and technology requirements
  • Collaborate with internal Selligent teams to develop the overall solution
  • Effectively communicate client requirements to the IT configuration team
  • Successfully manage multiple prospect sales and existing client engagement opportunities simultaneously
  • Respond to technical questions received via RFP and or RFI in an accurate and timely fashion.
  • Present solutions onsite and/or via web-conference.
  • Assist in the creation of account configuration documentation and statements of work.
  • Regularly lead the most technically complex opportunities with limited to no assistance
  • Mentor team members on various advanced marketing and technical initiatives
  • Work closely with Product Management to prioritize prospect/customer requests by thoroughly documenting user stories and associated business case
  • Some travel required (less than 25%)

Qualifications

  • Superior problem solving and accurate solution scoping abilities
  • Excellent verbal, written, presentation and interpersonal communication skills
  • Knowledge of DBMS -- both row and columnar database concepts
  • Proficient in Web Services, HTML, CSS, scripting languages such as Javascript
  • Proficient in articulating the value of distributed computing and SaaS concepts
  • Highly coachable with a strong desire to improve and grow as a professional
  • Previous experience with Selligent Marketing Cloud or any other leading marketing clouds is a plus
  • Fluent Spanish and English language skills

As a Junior Technical Consultant, you will be a part of our Services Department. As a part fo our Technical Team, you will have a strong focus on maintaining our services at the highest quality level.

You strive to understand the client business and propose good solutions according to their needs, requirements and expectations.

Your working environment will be:

  • A team of more 10 experienced tech people
  • A collaborative and cross-functional environment
  • A mature and still growing company

Your duties:

Contributing projects

  • Contribute to projects like new client onboardings, migrations and existing client programs.
  • Collaborate with the Selligent team members including Project Service developers, Deliverability experts, Support, Platform Architects and any other stakeholders to keep the project in sync

Client-First

  • Propose the correct solutions to the specific client’s needs and business
  • Providing the best services means you must know the boundaries, regardless of customers’ requests or suggestions.

Subject matter expert

  • Help improving the product by sharing client cases, issues or any improvements with the Product team.

Your Skills:

  • Solid knowledge HTML/CSS
  • SQL Database
  • Knowledge of Dev Web language ( php, ASP, JS…) 
  • Superior problem solving and accurate solution scoping abilities.

Your profile:

  • Bac + 2 min ( IUT, BTS, Univ)
  • Solid verbal, written, presentation and interpersonal communication skills.
  • Highly coachable with a strong desire to improve and grow as a professional.
  • Openness to developing knowledge in a constantly evolving environment.
  • English language skills.

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