ING

ING utiliza herramientas de email marketing para enriquecer los perfiles de los clientes y enviar mensajes más personalizados, aumentando el reconocimiento y la afinidad con la marca.

Empresa

ING

Sector

Finanzas

Website ing.be

País

Belgium

The Customer

ING Belgium is a part of ING Group, a multinational banking and financial services corporation. The brand’s mission is to “empower people and organizations to realize their vision for a better future.” Although a financial institution, ING likes to have fun with its marketing. As a sponsor of the “Red Devils,” the Belgian football team, ING designed a campaign centered around fan predictions of the qualifying round with France.

 

SELLIGENT HAS BEEN OUR SERVICE PARTNER FOR MORE THAN 10 YEARS NOW. IT’S SAFE TO SAY THE PLATFORM HAS PROVEN ITSELF.

Benoit Pirotte, Head of Online Coordination, ING Belgium

 

The Challenge

In partnership with Selligent, ING developed a fully integrated marketing campaign that involved web, mobile, print, and social media. First, ING created a site where fans could leave their predictions for the Red Devils’ game. Next, they opened a call center where fans could dial in to talk about their predictions. To generate even more buzz, they created a conversation around the game on Twitter, using #Ready4France.

Leading up to the European Championship, ING printed the prediction numbers on billboards across the country and produced over 20,000 Parisian street signs in red, the team’s color, to contrast the traditional blue. The signs were given out to fans, who, in return, jumped at the opportunity to showcase their alliance to the team through Instagram and Twitter selfies featuring the #Ready4France signs.