Trending to 2030: The Megatrends Shaping the Customer Experience Needs of the Future

Trending to 2030: The Megatrends Shaping the Customer Experience Needs of the Future

As we enter into the next age of digital transformation, every leader, marketer, and technologist must be playing the long game by understanding how consumer expectations and customer experience needs are likely to evolve over the next ten years.

In this engaging presentation, Selligent and CM Group CMO Jason Grunberg explores the global megatrends, emerging consumer trends, and breakthrough technological trends that tell us what CX will look like in 2030. Topics include:

  •  The decisions you must be ready to make today to protect your organization’s future
  • Where you need to be thinking about investing today to ensure your organization’s relevancy in the next decade – and beyond
  • Understanding the megatrends impacting our world today, so you can understand what their impact will be
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