Get the 2020 Consumer Index webinar recording

How Consumer Behavior Has Changed

In this recorded webinar we reveal our global survey results, with valuable statistics and insights about what consumers expect from brands today. Plus: unique perspectives from FreshDirect, a top grocery delivery brand managing a tremendous upsurge in demand during the pandemic.

Results from our annual Selligent survey of over 5,000 global consumers show that consumer behavior has changed. Dramatically. For example:

  • 75% have reduced work or income due to the pandemic
  • 54% of consumers find brand communications about sales and deals most valuable
  • 76% expect real-time app & email updates on purchases

Watch the recording for valuable statistics and insights about what consumers expect from brands today.

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