Trending to 2030: The Megatrends Shaping the Customer Experience Needs of the Future


Watch CM Group CMO Jason Grunberg explore the global megatrends, emerging consumer and breakthrough technological trends that tell us what CX will look like in 2030.

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As we enter into the next age of digital transformation, every leader, marketer, and technologist must be playing the long game by understanding how consumer expectations and customer experience needs are likely to evolve over the next ten years.

In this inspirational talk first streamed at DMEXCO @home 2021, Selligent and CM Group CMO Jason Grunberg explores the global megatrends, emerging consumer trends, and breakthrough technological trends that tell us what CX will look like in 2030.

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