How to Retain & Drive Customer Loyalty

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How to Retain & Drive Customer Loyalty

Understanding what your customers love most about your brand is the foundation to driving a successful loyalty program. How do you keep loyal customers happy – and why is it even more important during times like these?

More information about this video:

In this recorded webinar, Selligent Client Success Manager, Laura Forer, and Rakuten Kobo Marketing Director, CRM & Loyalty, Alexis Munroe outline the steps brands and marketers can take to develop a successful customer loyalty program.

Topics include:

Brand Loyalty: Short- and Long-term Strategy

Moments of Impact: Supporting the customer journey and utilizing smart segmentation

Utilizing Omnichannel Communication: Email, Push and more

When and how to add value when it matters most: Continual Improvement for Loyalty

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Watch this video now to learn how this strategy drove engagement and visitor retention for Corwin.
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Watch now to learn how Quality Wellnessresorts used gamification to boost brand awareness.
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Watch now to learn how communicating with your customers intuitively benefits both the customer and the brand.
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Watch now to learn how WE Fashion successfully increased their click through rates and drove revenue by changing their messaging strategy.
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