Thumbnail of a document entitled "Trends at a Glance: Retail & e-Commerce" featuring text in bold, dark blue, and light blue. There is a small image of a light-skinned person with red nails typing on a keyboard and holding a gold credit card.

Trends at a Glance: Retail & e-Commerce

When it comes to keeping up with consumers' changing needs and rising expectations, marketers need to be thinking about the way forward. It’s interesting to learn about what's 'hot' and what’s 'not' in the industry, but remember to keep it practical and actionable. Invest in finding out which communications features and digital transformation techniques are going to make the biggest commercial improvement for your retail or e-commerce brand.

Here are the trends we think that you should be paying attention to this year.

Trend reports