JWT Dialogue offers specialized CRM services. The company operates under the JWT Brussels umbrella, owned by WPP, world's largest communication group. Located in Brussels, JWT Dialogue combines a complete range of marketing, analytical, creative and technical disciplines to offer integrated data-driven strategies. JWT Dialogue can handle as a standalone CRM company or deliver CRM and data services as an integrated offer within the global JWT Brussels offering.
JWT Brussels offers Integrated Communications. Levels of expertise are Brand asset creation, mass media communication, digital communication and CRM. The inspiration comes from consumer insights from all over the world, and we use the global JWT network - knowledge, tools and resources - to deliver optimal campaigns to our clients and their brands.
JWT Dialogue guides its clients with data-based communication, from strategy to reporting. We combine a complete range of marketing, analytical, creative and technical disciplines to offer integrated data-driven strategies. Our consultants understand the marketing power of customer data to define relevant targets, insights and touch points. Database analysts offer in-depth analysis that drive insights, targeting and measurement. Creative teams develop breakthrough concepts, guaranteeing targeted and appealing customer experiences. And finally, JWT Dialogue services its clients with Selligent, top-notch CRM technology solutions that deliver tangible results.
- ORGANIZE 360° VIEW ON PROSPECTS/CLIENTS
- ENRICHMENT & TARGET DEFINITION
- INSIGHTS GENERATION
COMMUNICATION FLOWS: definition of product/service proposal, touchpoints, frequency of communication, commercial offer, …
CONTENT CREATION: online & offline, graphical & editorial
TECHNICAL IMPLEMENTATION: data selection, campaign setup, data flows between systems
MEASUREMENT: definition of KPI's, set up dashboards
Contact: Frederic Vanderheyde, CEO