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Selligent is 's werelds grootste onafhankelijke leverancier van oplossingen voor relatiemarketing, die klantenrelaties ondersteunt voor Samsung, InterContinental Hotels Group, ING en meer dan 700 andere grote merken in de detailhandel, de reisindustrie, de automobielsector, de uitgeverswereld en de financiële dienstverlening. Met zijn krachtige en doeltreffende technologie is Selligent een toonaangevende speler op het vlak van databeheer, het organiseren van campagnes en audience-analyse. Door zijn vermogen tot het leveren van geïntegreerde oplossingen waarin de klant centraal staat, via e-mail, display, mobiele communicatie en sociale media, verhoogt Selligent de conversies en versterkt het de publieksbetrokkenheid voor B2C-marketeers van middelgrote en grote bedrijven.

Selligent is wereldwijd actief in meer dan 30 landen en beschikt over een netwerk van meer dan 75 bureaus en MSP’s. Selligent heeft kantoren in Silicon Valley, New York, Londen, België, Parijs, München en Barcelona.

Onze sales-, service- en technologieteams bevinden zich in heel Europa. En een nieuw team start op in de VS.

Join Us and Love What You Do!

Als jij een passie hebt voor marketing, klanttevredenheid essentieel vindt en de marketingservicesector graag met innovaties wilt veranderen, dan zijn wij geïnteresseerd.

 

JOB DESCRIPTION
Do you enjoy analyzing and working on challenging problems, implementing new features and contributing to creative marketing solutions? Then you are the Software Engineer we’re looking for at Selligent.
As a Software Engineer you will be part of a cross-functional development team and work together with other engineers in a scaled agile setting to further develop the core product of Selligent Marketing Cloud. You have a keen interest in security, privacy, scalability and performance, deeply care for customer experience and pay attention to details. Together, sprint after sprint, you deliver mission critical infrastructure and ensuring the highest level of quality.
You will work internally in our Hasselt office.

Profile

  • Enjoyed a higher education in IT/Engineering or equivalent through experience
  • Passion for quality and attention to detail
  • Team player
  • Ability to work effectively with cross-functional engineering teams and stakeholders
  • Good communication skills, both written and verbal
  • Proficient in English, Dutch and French are a plus
  • Affinity with Agile & Test-driven Development

Qualifications

  • Good understanding of software architecture (database, web services, web layer, ...)
  • Experience in .NET Framework and C#
  • Design/develop reusable frameworks, components, and services
  • Experience writing unit tests and testable code
  • Good understanding of version control systems (Git, TFS)
  • Experience with SaaS environment and/or Cloud Services is a plus

 
Contact Person: Michael Lodewijckx

JOB DESCRIPTION
Are you passionate about software quality, challenging problems and delivering a great customer experience in a world of creative marketing solutions? Then you are the QA Engineer we’re looking for at Selligent. As a QA Engineer you will be part of a cross-functional development team and work together with other engineers in a scaled agile setting to support the development of the core product of Selligent Marketing Cloud by:
 

  • Identifying implementation and design mistakes early in the development by creating the necessary test plans and test cases
  • Ensuring the quality of our software updates by executing and validating regression tests
  • Implementing and maintaining automated tests: integration testing, API testing, system testing, UI testing, white box testing, etc

Together, sprint after sprint, you deliver mission critical infrastructure and ensure the highest level of quality.

Profile

  • Enjoyed a higher education in IT/Engineering or equivalent through experience
  • Passion for quality and attention to detail
  • Team player
  • Ability to work effectively with cross-functional engineering teams and stakeholders
  • Good communication skills, both written and verbal
  • Proficient in English, Dutch and French are a plus
  • Affinity with Agile & Test-driven Development

Qualifications

  • Proven understanding of software QA/Testing methodologies
  • Experience in writing test plans and test cases
  • Experience in test automation development
  • Hands-on experience with Robot Testing Framework or advanced experience with other script-based testing frameworks
  • Advanced experience with UI browser level automation (local/cloud based, css, ...)
  • Experience with version control and bug tracking systems like Git and TFS
  • Knowledge of HTML, Javascript, SQL, Scripting or programming languages
  • Ability to script within python is a plus
  • Experience with SaaS environments is a plus

 
Contact Person: Michael Lodewijckx

JOB DESCRIPTION
Selligent is building their UX function and hiring its first full-time UX designer with an intention to build a
world class product design team to support the fast-growing marketing automation platform. This is a
highly visible position at Selligent and involves setting up UX best practices, processes, delivering great
product and contributing in building a design team. It’s an exciting time to join given the recent brand
refresh to Selligent Marketing Cloud and bringing an excellent leadership team on board, who have deep
appreciation and understanding of the value of delivering great customer experiences.
You will be responsible for providing design solutions that meet both user and business needs and owning
the UX for key product functions. You will gather insights from customers, explore product analytics data
and deliver product features while working closely with Scrum teams.
About Selligent Marketing Cloud
Selligent Marketing Cloud is a marketing automation platform that enables B2C brands to engage
consumers across all critical channels. Built for the relationship marketer, Selligent Marketing Cloud is the
only marketing cloud built on a single code base, featuring artificial intelligence and a Customer Data
Platform with a universal consumer profile at the core of every action.
More than 700 brands across retail, travel, automotive, publishing, and financial services rely on Selligent
Marketing Cloud’s proven platform. With 10 offices across the United States and Europe and more than 50
agency partners and resellers, Selligent Marketing Cloud serves over 30 countries with local, personalized
service. For more information, visit www.selligent.com.

Primary responsibility

  • Work closely with a team of product managers to deliver the best possible product for all B2B clients
  • Establish, document and maintain user-centered design processes and integrate it with Agile
  • Gather requirements, conduct guerilla research and usability testing as needed to uncover user needs, user behavior and design problems
  • Design and deliver wireframes, user stories, user journeys, mockups and prototypes optimized for a
  • wide range of devices to effectively communicate interactions and design ideas
  • Make strategic design and UX decisions related to core product and its features
  • Facilitate design workshops, evangelize UX and rationalize design decisions to stakeholders and peers
  • Manage a design working group of 10-12 people consisting product managers, frontend and backend developers
  • Ensure the continuous delivery of product features and enhancements with input from customers, partners and other stakeholders
  • Have strong working relationships with developers, partners, marketing and executive team

Required Skills

  • 7-10 years UX/UI design experience or equivalent
  • Strong portfolio with some case studies for B2B and enterprise products
  • Strong working knowledge of Sketch, Axure, Photoshop and associated design tools
  • Solid understanding of design principles, user interface design patterns, style guides and UCD methodologies
  • Solid understanding of grid systems, typography, web and mobile interface trends
  • Able to take direction and critique and be a real team-player
  • Excellent communication skills, robust and self-organised approach with a curious mind and desire to learn
  • Experience working in an Agile/Scrum environment essential

Nice to Have

  • User research experience and deep understanding of research methods
  • Educational background in HCI, psychology or UX
  • Experience in building a SaaS product
  • Knowledge of Dutch or French language

 
Contact Person: Anushka Jayawardana

JOB DESCRIPTION
Selligent is the world's leading independent provider of relationship marketing solutions, powering customer relationships for Samsung, InterContinental Hotels Group, ING, and more than 700 other major brands in retail, travel, automotive, publishing, and financial services. Featuring enterprise-strength performance, Selligent's technology leads the industry in data management, campaign orchestration, and audience analytics. Selligent increases conversions and enhances engagement for mid-market to enterprise B2C marketers with its ability to deliver integrated, customer-centric experiences across email, display, mobile, and social.
Selligent serves more than 30 countries globally, including more than 75 agencies and MSPs. Selligent has offices in Silicon Valley, New York, London, Belgium, Paris, Munich, Barcelona and Milano.
Selligent is looking for an experienced Marketing Manager to join our growing team. This varied role is a great position for a sales-savvy marketer to gain experience in a fast-paced environment and become a key player in growing our business across Europe and North America. 

Requirements

  • Work closely with Client Marketing Leader and Client Success organization to develop and execute events and marketing programs to support client education, upsells, client satisfaction, awareness of new products and services and client advocacy
  • Be responsible for executing the Client marketing strategy, clearly working toward the objectives, client target(s), relevant campaign positioning, key deliverables and means of measurement
  • Be results driven and support the vision of the organization
  • Work in collaboration with our Client Success Management teams to execute a Marketing plan that will help us achieve our goals
  • Management of Client Marketing budgets
  • Work with vendors and agencies to successfully deliver on projects/campaigns within budget and deadlines
  • Assist in the creation of localized Client-specific marketing content, including copywriting, presentations and sales support tools
  • Be comfortable working with multiple stakeholders to drive marketing efficacy

 
 

Required Skills

  • The ideal candidate will be a motivated self-starter with an ability to take responsibility for programs and deliver results
  • Minimum 2+ years B2B marketing experience
  • Previous Digital Marketing, Agency or SaaS marketing experience required
  • University degree education or equivalent
  • Strong copy writing skills
  • Excellent verbal and written communication skills
  • Some travel may be required (must have valid passport)
  • English and French fluency

Ideally, in addition

  • A known network of agencies, suppliers and vendors
  • Experience in working with teams across multiple time zones

Offer

  • An interesting job in a fast growing international company
  • Competitive salary and benefits based on your experience

 
Contact Person: April Mullen

About Selligent Marketing Cloud

Selligent Marketing Cloud is a marketing automation platform that enables B2C brands to engage consumers across all critical channels. Built for the relationship marketer, Selligent Marketing Cloud is the only marketing cloud built on a single code base, featuring artificial intelligence and a Customer Data Platform with a universal consumer profile at the core of every action.

More than 700 brands across retail, travel, automotive, publishing, and financial services rely on Selligent Marketing Cloud’s proven platform. With 10 offices across the United States and Europe and more than 50 agency partners and resellers, Selligent Marketing Cloud serves over 30 countries with local, personalized service. For more information, visit www.selligent.com.

 

Selligent Marketing Cloud Opportunity Summary 

Selligent is in search of a visionary (Senior) Product Manager to join our fast-growing Selligent Marketing Cloud team. With a recently launched new product and refreshed brand, it’s an exciting time to join and build upon the exciting features across our platforms. 

If you’re looking to join an experienced team that’s committed to delivering outstanding client experience balanced with a focus on creating business impact, let’s talk!

Job Profile

You will be responsible for the strategic vision and management of one of our product areas. You will be part of a department consisting of product managers, product designers and knowledge experts.

We work with cross functional teams to constantly evolve our product portfolio. We aim to create the best possible user experience, taking full advantage of innovations in technology. We advocate design driven product development and analytics driven decision making.

Selligent puts the client’s needs at the center of attention. Our Executive team are the biggest advocates of customer first and your team will be empowered to own the product vision. Yes, really.  Just make sure it’s customer focused.

 

What you’ll do

  • Own the operational responsibility for the product development team and function, reporting to the VP of Product of Selligent Marketing Cloud
  • Work with the team to articulate the vision and set the roadmap
  • Explore new opportunities, detect client needs and improve the product for your clients and customers whilst still achieving Selligent’s commercial goals.
  • Define the product requirements by working closely with key stakeholders.
  • Develop your product according to the agile process together with engineering and product design.
  • Manage the product backlog with prioritisation, trade-offs and constraints.
  • Be an expert in the competitive landscape and explore emerging markets indirectly competing with our proposition.
  • Back up your opinions with data and well-structured arguments – we don’t like big business cases, but you must know the ‘why’ behind your decisions
  • Collaborate with sales and marketing to build product demand
  • Interface with customers to gather feedback and inform product roadmap

You’re perfect for this role if you:

  • Have at least 5 years of product management experience using agile techniques; ideally in a SaaS environment and B2C marketing context
  • Have had success in taking a product from concept to live status, iterating collaboratively with design and engineering peers, and shipping at scale.
  • Are highly collaborative and want to work in a multi-cultural organization
  • Are highly skilled in translating customer and market requirements into clear roadmap deliverables
  • Have experience in agile work environments
  • Are decisive and results-oriented but always willing to solicit ideas/feedback from the larger team
  • Are ambitious, self-driven person eager to contribute, learn and grow
  • Have both conceptual & integrative thinking skills
  • Gets things done without getting mired in bureaucracy
  • Are an effective communicator for both internal and external audiences
  • Have an excellent command of English. Any other language (Dutch, French) highly appreciated
  • Are proactive and have a hands-on attitude
  • Ability to travel to our global offices as business needs demand.

 

We offer

  • An opportunity to develop your skills and knowledge, and to grow in a stimulating environment within a fast-growing high technology international company 
  • Competitive salary and benefits based on your experience

 

Hiring Manager: Anushka Jayawardana

Recruiting Manager: Noémie Niesten