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Selligent is 's werelds grootste onafhankelijke leverancier van oplossingen voor relatiemarketing, die klantenrelaties ondersteunt voor Samsung, InterContinental Hotels Group, ING en meer dan 700 andere grote merken in de detailhandel, de reisindustrie, de automobielsector, de uitgeverswereld en de financiële dienstverlening. Met zijn krachtige en doeltreffende technologie is Selligent een toonaangevende speler op het vlak van databeheer, het organiseren van campagnes en audience-analyse. Door zijn vermogen tot het leveren van geïntegreerde oplossingen waarin de klant centraal staat, via e-mail, display, mobiele communicatie en sociale media, verhoogt Selligent de conversies en versterkt het de publieksbetrokkenheid voor B2C-marketeers van middelgrote en grote bedrijven.

Selligent is wereldwijd actief in meer dan 30 landen en beschikt over een netwerk van meer dan 75 bureaus en MSP’s. Selligent heeft kantoren in Silicon Valley, New York, Londen, België, Parijs, München en Barcelona.

Onze sales-, service- en technologieteams bevinden zich in heel Europa. En een nieuw team start op in de VS.

Join Us and Love What You Do!

Als jij een passie hebt voor marketing, klanttevredenheid essentieel vindt en de marketingservicesector graag met innovaties wilt veranderen, dan zijn wij geïnteresseerd.

 

JOB DESCRIPTION
Do you enjoy analyzing and working on challenging problems, implementing new features and contributing to creative marketing solutions? Then you are the Software Engineer we’re looking for at Selligent.
As a Software Engineer you will be part of a cross-functional development team and work together with other engineers in a scaled agile setting to further develop the core product of Selligent Marketing Cloud. You have a keen interest in security, privacy, scalability and performance, deeply care for customer experience and pay attention to details. Together, sprint after sprint, you deliver mission critical infrastructure and ensuring the highest level of quality.
You will work internally in our Braine l'Alleud office.

Profile

  • Enjoyed a higher education in IT/Engineering or equivalent through experience
  • Passion for quality and attention to detail
  • Team player
  • Ability to work effectively with cross-functional engineering teams and stakeholders
  • Good communication skills, both written and verbal
  • Proficient in English, Dutch and French are a plus
  • Affinity with Agile & Test-driven Development

Qualifications

  • Good understanding of software architecture (database, web services, web layer, ...)
  • Experience in .NET Framework and C#
  • Design/develop reusable frameworks, components, and services
  • Experience writing unit tests and testable code
  • Good understanding of version control systems (Git, TFS)
  • Experience with SaaS environment and/or Cloud Services is a plus

 
Contact Person: Michael Lodewijckx

JOB DESCRIPTION
Selligent is building their UX function and hiring its first full-time UX designer with an intention to build a
world class product design team to support the fast-growing marketing automation platform. This is a
highly visible position at Selligent and involves setting up UX best practices, processes, delivering great
product and contributing in building a design team. It’s an exciting time to join given the recent brand
refresh to Selligent Marketing Cloud and bringing an excellent leadership team on board, who have deep
appreciation and understanding of the value of delivering great customer experiences.
You will be responsible for providing design solutions that meet both user and business needs and owning
the UX for key product functions. You will gather insights from customers, explore product analytics data
and deliver product features while working closely with Scrum teams.
About Selligent Marketing Cloud
Selligent Marketing Cloud is a marketing automation platform that enables B2C brands to engage
consumers across all critical channels. Built for the relationship marketer, Selligent Marketing Cloud is the
only marketing cloud built on a single code base, featuring artificial intelligence and a Customer Data
Platform with a universal consumer profile at the core of every action.
More than 700 brands across retail, travel, automotive, publishing, and financial services rely on Selligent
Marketing Cloud’s proven platform. With 10 offices across the United States and Europe and more than 50
agency partners and resellers, Selligent Marketing Cloud serves over 30 countries with local, personalized
service. For more information, visit www.selligent.com.

Primary responsibility

  • Work closely with a team of product managers to deliver the best possible product for all B2B clients
  • Establish, document and maintain user-centered design processes and integrate it with Agile
  • Gather requirements, conduct guerilla research and usability testing as needed to uncover user needs, user behavior and design problems
  • Design and deliver wireframes, user stories, user journeys, mockups and prototypes optimized for a
  • wide range of devices to effectively communicate interactions and design ideas
  • Make strategic design and UX decisions related to core product and its features
  • Facilitate design workshops, evangelize UX and rationalize design decisions to stakeholders and peers
  • Manage a design working group of 10-12 people consisting product managers, frontend and backend developers
  • Ensure the continuous delivery of product features and enhancements with input from customers, partners and other stakeholders
  • Have strong working relationships with developers, partners, marketing and executive team

Required Skills

  • 7-10 years UX/UI design experience or equivalent
  • Strong portfolio with some case studies for B2B and enterprise products
  • Strong working knowledge of Sketch, Axure, Photoshop and associated design tools
  • Solid understanding of design principles, user interface design patterns, style guides and UCD methodologies
  • Solid understanding of grid systems, typography, web and mobile interface trends
  • Able to take direction and critique and be a real team-player
  • Excellent communication skills, robust and self-organised approach with a curious mind and desire to learn
  • Experience working in an Agile/Scrum environment essential

Nice to Have

  • User research experience and deep understanding of research methods
  • Educational background in HCI, psychology or UX
  • Experience in building a SaaS product
  • Knowledge of Dutch or French language

 
Contact Person: Anushka Jayawardana

About Selligent Marketing Cloud

Selligent Marketing Cloud is a marketing automation platform that enables B2C brands to engage consumers across all critical channels. Built for the relationship marketer, Selligent Marketing Cloud is the only marketing cloud built on a single code base, featuring artificial intelligence and a Customer Data Platform with a universal consumer profile at the core of every action.

More than 700 brands across retail, travel, automotive, publishing, and financial services rely on Selligent Marketing Cloud’s proven platform. With 10 offices across the United States and Europe and more than 50 agency partners and resellers, Selligent Marketing Cloud serves over 30 countries with local, personalized service. For more information, visit www.selligent.com.

 

Selligent Marketing Cloud Opportunity Summary 

Selligent is in search of a visionary Client Success Manager to join our fast-growing Selligent Marketing Cloud team. With a recently launched new product and refreshed brand, it’s an exciting time to join and build upon the exciting features across our platforms. 

If you’re looking to join an experienced team that’s committed to delivering outstanding client experience balanced with a focus on creating business impact, let’s talk! 

Job Profile

As a Client Success Manager (CSM), you will be responsible for the growth, satisfaction and retention regional portfolio of clients and partners. By understanding each client’s business goals, you will be able to help them further leverage the omni-channel capabilities of the Selligent platform to drive a Consumer First Marketing program.

 

What you’ll do

  • Responsible for retaining, growing and developing account through daily/weekly interaction with clients and periodic onsite visits at client and partner’s offices
  • Identify opportunities within your client’s marketing and communication strategy that can be improved via incremental usage of Selligent products and services
  • Consult and participate in all aspects of the sales cycle including, proposals, scoping, pricing, demonstrations and contract negotiations, related to all opportunities across existing client base
  • Partner with cross-functional teams, such as the Technical Project Manager (TPM) and Deliverability experts and be accountable for delivery of sound solutions
  • Capture and quantify business impact of Selligent program results for client and identify/retain client references (and increase portfolio NPS)
  • Accountable for onboarding new clients, ensuring smooth transition of programs from competitive systems.  Implement plan for new programs, partnering with tech and strategic resources.

You’re perfect for this role if you:

  • A deep understanding and passion for email/SMS/Push Notifications, etc.
  • 5 years of experience in advertising, marketing or related field; at least 3 years in a similar role as an Account Manager
  • Comfort working in highly flexible, entrepreneurial environment
  • Proven success working in cross functional teams
  • Strong ability to establish priorities and make decisions
  • Strong project planning and management skills
  • Outstanding oral and written communication and presentation skills
  • Strong team building and interpersonal skills
  • Highly active in digital media, personally and/or professionally
  • Undergraduate degree in business, marketing or related field
  • Some travel required (less than 20%)
  • Proficient/Fluent in local language and English

We offer

  • An opportunity to develop your skills and knowledge, and to grow in a stimulating environment within a fast-growing high technology international company 
  • Competitive salary and benefits based on your experience

 

Hiring Manager: Ramses Bossuyt

Recruiting Manager: Noémie Niesten

About Selligent Marketing Cloud

Selligent Marketing Cloud is a marketing automation platform that enables B2C brands to engage consumers across all critical channels. Built for the relationship marketer, Selligent Marketing Cloud is the only marketing cloud built on a single code base, featuring artificial intelligence and a Customer Data Platform with a universal consumer profile at the core of every action.

More than 700 brands across retail, travel, automotive, publishing, and financial services rely on Selligent Marketing Cloud’s proven platform. With 10 offices across the United States and Europe and more than 50 agency partners and resellers, Selligent Marketing Cloud serves over 30 countries with local, personalized service. For more information, visit www.selligent.com.

 

Selligent Marketing Cloud Opportunity Summary 

Selligent is in search of a visionary Data Applications Specialist to join our fast-growing Selligent Marketing Cloud team. With a recently launched new product and refreshed brand, it’s an exciting time to join and build upon the exciting features across our platforms. 

If you’re looking to join an experienced team that’s committed to delivering outstanding client experience balanced with a focus on creating business impact, let’s talk! 

Job Profile

As a Data Applications Specialist, you will have a major role in ensuring that current and future Selligent internal systems have a constant and accurate flow of data.  This role is part of the global MIS Team and reports into the MIS Director. MIS team manages all information systems for sales and account management, as well as services and support management, marketing and the general management. Amongst the most important platforms are Salesforce, Selligent and Jive. You maintain and configure the existing and future MIS platforms, together with the rest of the MIS Team. You analyze and understand user needs and are able to develop user friendly solutions and identify opportunities for improvement. Oversee user demands and issues in our internal ticketing system.

 

What you’ll do

  • Execute integration projects, connecting data from internal systems into our Salesforce instance via API. 
  • Support department initiatives by utilizing existing technologies and provide recommendations for future technologies.
  • Translate new business use-cases into technical data requirements.
  • Estimate scopes for project work based upon requirements; proactively manage deliverables tied to project plans.
  • Efficiently troubleshoot and diagnose potential issues with data entering or exiting the internal systems.
  • Provide consultation and support for staff with issues related to integrations and use.
  • Collaborate with other team members, taking on new assignments as instructed with a positive, can-do attitude.
  • Assist where needed in large scale Salesforce development via apex, process builder, workflows, triggers, and more.
  • Provide documentation about revisions and contribute in change set control
  • Willingness to travel (about 10%).

You’re perfect for this role if you:

  • BS in Engineering, Computer Science or related discipline.
  • Minimum of three years’ experience with SOAP and REST API.
  • Minimum of three years’ experience in Data Modeling and Microsoft T-SQL.
  • Experience with Apex and Force.com development preferred but not required
  • Experience with Dell Boomi as a middleware preferred but not required.
  • Knowledge of Java, Python, or C is a plus.
  • Knowledge of PHP, HTML, CSS, and JavaScript is a plus.
  • Passionate about data integrity and efficiency.
  • Meticulous; eye for detail and a highly-developed sense of responsibility.
  • Effective at solving problems, either autonomously or with the help of other teams.
  • Openness to developing knowledge and new skills in a constantly evolving environment.
  • Great communication skills and customer minded.

We offer

  • You will be part of a high-technology company. It will provide you with the opportunity to develop your skills and knowledge, and to grow in a stimulating environment within a fast-growing international company
  • Competitive salary and benefits based on your experience
  • Selligent Marketing Cloud Company is an equal opportunity employer.

 

Hiring Manager: Justin Fogiel

Recruiting Manager: Noémie Niesten

About Selligent Marketing Cloud

Selligent Marketing Cloud is a marketing automation platform that enables B2C brands to engage consumers across all critical channels. Built for the relationship marketer, Selligent Marketing Cloud is the only marketing cloud built on a single code base, featuring artificial intelligence and a Customer Data Platform with a universal consumer profile at the core of every action.

More than 700 brands across retail, travel, automotive, publishing, and financial services rely on Selligent Marketing Cloud’s proven platform. With 10 offices across the United States and Europe and more than 50 agency partners and resellers, Selligent Marketing Cloud serves over 30 countries with local, personalized service. For more information, visit www.selligent.com.

 

Selligent Marketing Cloud Opportunity Summary 

Selligent is in search of a visionary Build Engineer to join our fast-growing Selligent Marketing Cloud team. With a recently launched new product and refreshed brand, it’s an exciting time to join and build upon the exciting features across our platforms. 

If you’re looking to join an experienced team that’s committed to delivering outstanding client experience balanced with a focus on creating business impact, let’s talk!

What you´ll do

Do you enjoy analyzing and working on challenging problems, maintaining and creating processes and contributing to creative marketing solutions? Then you are the Build & Release Engineer we’re looking for at Selligent.

As a Build & Release Engineer you will be part of a cross-functional development team and work together with other engineers in a scaled agile setting to drive, contribute and support the delivery of the core product of Selligent Marketing Cloud. You have a keen interest in designing and implementing build, test, deployment and configuration management support . Together, sprint after sprint, you deliver and maintain a mission critical pipeline for our product and ensuring the highest level of quality while driving improvements in the current processes.
You will work internally in our Hasselt or Braine office

Your Profil:

  • Enjoyed a higher education in IT/Engineering or equivalent through experience
  • Passion for quality and attention to detail
  • Team player
  • Ability to work effectively with cross-functional engineering teams and stakeholders
  • Good communication skills, both written and verbal
  • Proficient in English, Dutch and French are a plus
  • Affinity with Agile & Test-driven Development
  • Posses an analytical mindset in order to analyze the effectiveness of software releases and make improvements

Your Qualifications:

  • Strong practical experience with implementation of CI/CD pipelines in TFS/AzureDevops
  • Strong practical experience with git, Azure & PowerShell
  • Working knowledge of common database technologies including MS SQL
  • Experience with the Octopus deployment and release management tool is a plus
  • Experience with Docker and/or Kubernetes is a plus
  • Good understanding of test automation tools or frameworks

We offer

  • An opportunity to develop your skills and knowledge, and to grow in a stimulating environment within a fast-growing high technology international company 
  • Competitive salary and benefits based on your experience

 

Hiring Manager: Michael Lodewijckx, Carl Bruninx

Recruiting Manager: Noémie Niesten

About Selligent Marketing Cloud

Selligent Marketing Cloud is a marketing automation platform that enables B2C brands to engage consumers across all critical channels. Built for the relationship marketer, Selligent Marketing Cloud is the only marketing cloud built on a single code base, featuring artificial intelligence and a Customer Data Platform with a universal consumer profile at the core of every action.

More than 700 brands across retail, travel, automotive, publishing, and financial services rely on Selligent Marketing Cloud’s proven platform. With 10 offices across the United States and Europe and more than 50 agency partners and resellers, Selligent Marketing Cloud serves over 30 countries with local, personalized service. For more information, visit www.selligent.com.

 

Selligent Marketing Cloud Opportunity Summary 

Selligent is in search of a visionary Data Engineer to join our fast-growing Selligent Marketing Cloud team. With a recently launched new product and refreshed brand, it’s an exciting time to join and build upon the exciting features across our platforms. 

If you’re looking to join an experienced team that’s committed to delivering outstanding client experience balanced with a focus on creating business impact, let’s talk!

What you´ll do

We at Selligent Marketing Cloud are looking for a Data Engineer to help us build innovative solutions in our Selligent Cortex project, which aims to bring ambitious AI and machine learning solutions to our marketing cloud platform.

You will be responsible for everything related to the collection, storing, exploration, and labeling of large amounts of data at Selligent Marketing Cloud. You will be part of a cross-functional team and work with data scientists in order to design, implement, and test complex machine learning solutions. Both creativity and strong analytical skills will be expected from you.
You will work internally in our Hasselt office.

Your Profil:

  • Enjoyed a higher education in IT/Engineering or equivalent through experience
  • Pragmatic and always eager to learn new things
  • Highly motivated to tackle very hard problems - enjoy being challenged and thrives under pressure
  • Ability to work effectively with cross-functional engineering teams and stakeholders
  • Strong analytical and communication skills, both written and verbal
  • Proficient in English, Dutch and French are a plus
  • Affinity with Agile development

Your Qualifications:

  • Experience with many different technologies for handling and manipulating large datasets.
  • Ability to program in at least one high-level (e.g. Python) and one low-level (e.g. C) language.
  • Experience with machine learning algorithms is a plus.
  • Having participated in (and maybe won!) relevant hackathons in a plus
  • Experience with SaaS environments and/or cloud solutions is a plus
  • Hands-on experience with live production environments

We offer

  • An opportunity to develop your skills and knowledge, and to grow in a stimulating environment within a fast-growing high technology international company 
  • Competitive salary and benefits based on your experience

 

Hiring Manager: Michael Lodewijckx, Carl Bruninx

Recruiting Manager: Noémie Niesten

JOB DESCRIPTION
Do you enjoy analyzing and working on challenging problems, implementing new features and contributing to creative marketing solutions? Then you are the Software Engineer we’re looking for at Selligent.
As a Software Engineer you will be part of a cross-functional development team and work together with other engineers in a scaled agile setting to further develop the core product of Selligent Marketing Cloud. You have a keen interest in security, privacy, scalability and performance, deeply care for customer experience and pay attention to details. Together, sprint after sprint, you deliver mission critical infrastructure and ensuring the highest level of quality.
You will work internally in our Hasselt office.

Profile

  • Enjoyed a higher education in IT/Engineering or equivalent through experience
  • Passion for quality and attention to detail
  • Team player
  • Ability to work effectively with cross-functional engineering teams and stakeholders
  • Good communication skills, both written and verbal
  • Proficient in English, Dutch and French are a plus
  • Affinity with Agile & Test-driven Development

Qualifications

  • Good understanding of software architecture (database, web services, web layer, ...)
  • Experience in .NET Framework and C#
  • Design/develop reusable frameworks, components, and services
  • Experience writing unit tests and testable code
  • Good understanding of version control systems (Git, TFS)
  • Experience with SaaS environment and/or Cloud Services is a plus

 
Hiring Manager: Michael Lodewijckx, Carl Bruninx
Recruiting Manager: Noémie Niesten

About Selligent Marketing Cloud

Selligent Marketing Cloud is a marketing automation platform that enables B2C brands to engage consumers across all critical channels. Built for the relationship marketer, Selligent Marketing Cloud is the only marketing cloud built on a single code base, featuring artificial intelligence and a Customer Data Platform with a universal consumer profile at the core of every action.

More than 700 brands across retail, travel, automotive, publishing, and financial services rely on Selligent Marketing Cloud’s proven platform. With 10 offices across the United States and Europe and more than 50 agency partners and resellers, Selligent Marketing Cloud serves over 30 countries with local, personalized service. For more information, visit www.selligent.com.

 

Selligent Marketing Cloud Opportunity Summary 

Selligent is in search of a visionary Senior Product Manager to join our fast-growing Selligent Marketing Cloud team. With a recently launched new product and refreshed brand, it’s an exciting time to join and build upon the exciting features across our platforms. 

If you’re looking to join an experienced team that’s committed to delivering outstanding client experience balanced with a focus on creating business impact, let’s talk! 

Job Profile

You will be responsible for the strategic vision and management of one of our product areas. You will be part of a department consisting of product managers, product designers and knowledge experts.We work with cross functional teams to constantly evolve our product portfolio. We aim to create the best possible user experience, taking full advantage of innovations in technology. We advocate design driven product development and analytics driven decision making. Selligent puts the client’s needs at the center of attention. Our Executive team are the biggest advocates of customer first and your team will be empowered to own the product vision. Yes, really.  Just make sure it’s customer focused.

 

What you’ll do

  • Own the operational responsibility for the product development team and function, reporting to the VP of Product of Selligent Marketing Cloud
  • Work with the team to articulate the vision and set the roadmap
  • Explore new opportunities, detect client needs and improve the product for your clients and customers whilst still achieving Selligent’s commercial goals.
  • Define the product requirements by working closely with key stakeholders.
  • Develop your product according to the agile process together with engineering and product design.
  • Manage the product backlog with prioritisation, trade-offs and constraints.
  • Be an expert in the competitive landscape and explore emerging markets indirectly competing with our proposition.
  • Back up your opinions with data and well-structured arguments – we don’t like big business cases, but you must know the ‘why’ behind your decisions
  • Collaborate with sales and marketing to build product demand
  • Interface with customers to gather feedback and inform product roadmap

You’re perfect for this role if you:

  • Have at least 5 years of product management experience using agile techniques; ideally in a SaaS environment and B2C marketing context
  • Have had success in taking a product from concept to live status, iterating collaboratively with design and engineering peers, and shipping at scale.
  • Are highly collaborative and want to work in a multi-cultural organization
  • Are highly skilled in translating customer and market requirements into clear roadmap deliverables
  • Have experience in agile work environments
  • Are decisive and results-oriented but always willing to solicit ideas/feedback from the larger team
  • Are ambitious, self-driven person eager to contribute, learn and grow
  • Have both conceptual & integrative thinking skills
  • Gets things done without getting mired in bureaucracy
  • Are an effective communicator for both internal and external audiences
  • Have an excellent command of English. Any other language (Dutch, French) highly appreciated
  • Are proactive and have a hands-on attitude
  • Ability to travel to our global offices as business needs demand.

We offer

  • An opportunity to develop your skills and knowledge, and to grow in a stimulating environment within a fast-growing high technology international company 
  • Competitive salary and benefits based on your experience

 

Hiring Manager: Anushka Jayawardana

Recruiting Manager: Noémie Niesten

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