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Selligent is 's werelds grootste onafhankelijke leverancier van oplossingen voor relatiemarketing, die klantenrelaties ondersteunt voor Samsung, Minnesota Vikings, ING en meer dan 700 andere grote merken in de detailhandel, de reisindustrie, de automobielsector, de uitgeverswereld en de financiële dienstverlening. Met zijn krachtige en doeltreffende technologie is Selligent een toonaangevende speler op het vlak van databeheer, het organiseren van campagnes en audience-analyse. Door zijn vermogen tot het leveren van geïntegreerde oplossingen waarin de klant centraal staat, via e-mail, display, mobiele communicatie en sociale media, verhoogt Selligent de conversies en versterkt het de publieksbetrokkenheid voor B2C-marketeers van middelgrote en grote bedrijven.

Selligent is wereldwijd actief in meer dan 30 landen en beschikt over een netwerk van meer dan 75 bureaus en MSP’s. Selligent heeft kantoren in Silicon Valley, New York, Londen, België, Parijs, München en Barcelona.

Onze sales-, service- en technologieteams bevinden zich in heel Europa. En een nieuw team start op in de VS.

Join Us and Love What You Do!

Als jij een passie hebt voor marketing, klanttevredenheid essentieel vindt en de marketingservicesector graag met innovaties wilt veranderen, dan zijn wij geïnteresseerd.


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Job Description

As a Full stack Developer you will be taking on a major role in elaborating customer-focused projects. You will ensure that the interactive communication scenarios sent out to customer contacts by email, mobile push, SMS and over the web run faultlessly. You will put these campaigns together in Selligent tools and consult with the client. You will immerse yourself in the project, implement it and take charge of bringing the entire communication channelled through Selligent to a successful conclusion. You will therefore have a role which is technically executive as well as coordinating. You will put together the campaign in Selligent, based on a briefing from your marketing customer. You will be his sparring partner and you fulfil the campaign. You will be responsible for the proper conduct of the campaign from launch to reporting. It is important that you have a passion for online communication and are not satisfied until the customer is too.

You will be joining a young team, a close-knit group with a no-nonsense mentality, operating in a high-technology environment. You will be given responsibility and have every opportunity to develop your career. Your training package will be determined in line with your experience.

 

Required Skills

You have mastered the online medium at a technical level. That is to say that you are completely familiar with ASP .NET, HTML, Javascript and CSS.

  • A few years’ experience in online media are a plus point but not a requirement.
  • You have experience in SQL, database-driven websites, ASP .NET.
  • Knowledge about responsiveness (web and email) and Photoshop basics and slicing are a plus.
  • You are meticulous, you have an eye for detail and a highly developed sense of responsibility
  • You have sufficient communication skills to consult with marketers about campaigns based on your strong internet knowledge.
  • You speak [Dutch] and English fluently. [French] is a plus.
  • You are customer-focused and think in the long term.
  • You like to work in a close team facilitating all the varying needs of one customer.
  • A bit of healthy stress and need for persistence makes your clock tick.
  • You are eager to learn and ambitious to build up your knowledge.

 

You will work from [Hasselt] on a permanent basis. Occasional travel is limited to Brussels.

Competitive salary and benefits based on your experience

Job profile

As a Client & Partner Success Manager (CSM), you will be responsible for the growth, satisfaction and retention of a regional portfolio of Clients and Partners. By understanding each client’s business goals, you will be able to help them further leverage the omni-channel capabilities of the Selligent platform to drive a Consumer First Marketing program. 

What you'll do

  • Retain, grow and develop accounts through daily/weekly interaction with clients and partners, and have periodic onsite visits at client and partner’s offices 
  • Identify opportunities within your client’s marketing and communication strategy that can be improved via incremental usage of Selligent products and services 
  • Consult and participate in all aspects of the sales cycle including, proposals, scoping, pricing, demonstrations and contract negotiations, related to all opportunities across existing client base 
  • Partner with cross-functional teams, such as Technnical Consultants and Deliverability experts and be accountable for delivery of sound solutions 
  • Collaborate with Partners in the Selligent eco-system to drive product adoption and business development at existing clients leading to incremental usage of the Selligent platform 
  • Build and maintain close relationships with partners to grow their maturity, ambassadorship and strategic product knowledge 
  • Capture and quantify business impact of Selligent program results for client and identify/retain client references (and increase portfolio NPS) 
  • Accountable for onboarding new clients, ensuring smooth transition of programs from competitive systems   
  • Implement plan for new programs, partnering with tech and strategic resources 
  • Some travel required (less than 20%) 

You’re perfect for this role if you demonstrate

  • A deep understanding and passion for email/SMS/Push Notifications, etc. 
  • 5 years of experience in advertising, marketing or related field; at least 3 years in a similar role as an Account Manager 
  • Comfort working in highly flexible, entrepreneurial environment 
  • Proven success working in cross functional teams 
  • Strong ability to establish priorities and make decisions 
  • Strong project planning and management skills 
  • Outstanding oral and written communication and presentation skills 
  • Strong team building and interpersonal skills 
  • Highly active in digital media, personally and/or professionally 
  • Undergraduate degree in business, marketing or related field 
  • Proficient/Fluent in Dutch and English 

 

We offer

  • An interesting job in a fast growing company, working with global teams and brands, with international travel 
  • The opportunity of learning in a stimulating environment 
  • Competitive salary and benefits based on your experience 

 

Hiring Manager: Kenneth De Maeyer

Recruiting Manager: Noémie Niesten

 

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