WhatsApp is indispensable to the customer journey. In each step, consumers turn to messaging. With over 1.5 billion consumers on WhatsApp in 180 countries, the WhatsApp Business solution now opens up a world of opportunities to get in contact with customers, reduce pressure on customer service and minimise friction on the path to purchase.
The WhatsApp Business integration in Selligent Marketing Cloud allows you to send outbound notifications and start a conversation on the channel your customers prefer.
- Reach 5 billion people globally by SMS and WhatsApp
- Send and receive SMS and WhatsApp messages directly from Selligent Marketing Cloud
- Rich content support for sending and receiving pictures, documents and more