À la recherche de nouveaux défis

Selligent Marketing Cloud, premier fournisseur mondial indépendant de solutions de marketing relationnel, orchestre les relations clients de Minnesota Vikings, ING ou encore Extra Space Storage et plus de 700 autres marques de premier plan dans les secteurs de la distribution, du tourisme, de l’automobile, de l’édition et des services financiers. Disposant d’une technologie hautement performante, Selligent Marketing Cloud est un des leaders dans la gestion des données, de l’orchestration de campagnes et de l’analyse des audiences. Grâce à sa capacité à fournir des expériences intégrées centrées sur le consommateur via divers canaux (e-mails, affichage, internet mobile et réseaux sociaux), Selligent Marketing Cloud augmente les conversions et renforce l’engagement pour les spécialistes du marketing B2C d’entreprises de moyenne et grande taille.

Selligent Marketing Cloud est présent dans plus de 30 pays du monde entier, entre autres par le biais d'agences (plus de 75) et de fournisseurs de service marketing. Selligent possède des bureaux dans la Silicon Valley, à Boston, à New York, à Londres, en Belgique, à Paris, à Munich et à Barcelone.

Nos équipes de vente, de service et techniques sont situées partout en Europe et aux Etats-Unis.

Rejoignez-nous et découvrez un métier que vous allez adorer !

Si vous êtes passionné par le marketing, attaché à la satisfaction des clients et enthousiaste à l'idée de transformer le secteur du service marketing au fil des innovations, nous souhaitons vous rencontrer.

 

About Selligent Marketing Cloud

Selligent Marketing Cloud is a marketing automation platform that enables B2C brands to engage consumers across all critical channels. Built for the relationship marketer, Selligent Marketing Cloud is the only marketing cloud built on a single code base, featuring artificial intelligence and a Customer Data Platform with a universal consumer profile at the core of every action.

More than 700 brands across retail, travel, automotive, publishing, and financial services rely on Selligent Marketing Cloud’s proven platform. With 10 offices across the United States and Europe and more than 50 agency partners and resellers, Selligent Marketing Cloud serves over 30 countries with local, personalized service. For more information, visit www.selligent.com.

 

Job Profile

We are searching for a software engineer who enjoys analyzing and working on challenging problems, implementing new features and contributing to creative marketing solutions to join our team of over 50 engineers building and developing our product.

What you’ll do

You will be part of a cross-functional development team and work together with other engineers in a scaled agile setting to further develop the core product of Selligent Marketing Cloud. You have a keen interest in security, privacy, scalability and performance, deeply care for customer experience and pay attention to details. Together with your team, sprint after sprint, you deliver mission critical features and improvements while ensuring the highest level of quality

You’re perfect for this role if you:

  • Are a real team player,  able to work effectively with cross-functional engineering teams and stakeholders
  • Have a passion for quality and attention to detail
  • Enjoyed a higher education in IT/Engineering or equivalent through experience
  • Have good communication skills, both written and verbal, in English (Dutch is a plus)
  • Have a good understanding of software architecture (database, web services, web layer, ...)
  • Possess the following experience & skills:
    • Affinity with Agile & Test-driven Development
    • Design/develop reusable frameworks, components, and services
    • Writing unit tests and testable code
    • Possess excellent HTML, CSS & Javascript skills
    • Good knowledge of Angular
    • Good understanding of version control systems (Git)
  • Experiences with SaaS environment and/or Cloud Services, as well as with Typescript is a plus

We offer

  • An opportunity to develop your skills and knowledge, and to grow in a stimulating environment within a fast-growing high technology international company 
  • Competitive salary and benefits based on your experience

 

Hiring Manager: Carl Bruninx

Recruiting Manager: Noémie Niesten

 

About Selligent Marketing Cloud

Selligent Marketing Cloud is a marketing automation platform that enables B2C brands to engage consumers across all critical channels. Built for the relationship marketer, Selligent Marketing Cloud is the only marketing cloud built on a single code base, featuring artificial intelligence and a Customer Data Platform with a universal consumer profile at the core of every action.

More than 700 brands across retail, travel, automotive, publishing, and financial services rely on Selligent Marketing Cloud’s proven platform. With 10 offices across the United States and Europe and more than 50 agency partners and resellers, Selligent Marketing Cloud serves over 30 countries with local, personalized service. For more information, visit www.selligent.com.

 

Job Profile

Selligent are looking for a curious, creative and motivated last year student for a 3-months internship within our marketing department.

 This internship will:

  • see you work closely with our marketing teams (client marketing and/or corporate marketing) as you assist them with their projects  
  • allow you to discover different aspects of the fascinating world of marketing automation, through your active participation to “real life” projects

During the internship you will support the team and coordinate specific projects in the fields of corporate and/or client marketing.

 

You are perfect for the role if you are:

  • creative, proactive and want to experience what it is like to work for one of Belgium’s top SaaS companies’ Marketing team
  • a last year Marketing student
  • adept at using MS Office suite. Being able to operate the Adobe Creative Suite tools, particularly Photoshop,  InDesign and Illustrator is a plus
  • able to work in English, mastering at least French or Dutch

We offer

An enriching real life experience in the world of Marketing automation

 

Hiring Manager: Laetitia Dangoisse

Recruiting Manager: Noémie Niesten

 

About Selligent Marketing Cloud

Selligent Marketing Cloud is a marketing automation platform that enables B2C brands to engage consumers across all critical channels. Built for the relationship marketer, Selligent Marketing Cloud is the only marketing cloud built on a single code base, featuring artificial intelligence and a Customer Data Platform with a universal consumer profile at the core of every action.

More than 700 brands across retail, travel, automotive, publishing, and financial services rely on Selligent Marketing Cloud’s proven platform. With 10 offices across the United States and Europe and more than 50 agency partners and resellers, Selligent Marketing Cloud serves over 30 countries with local, personalized service. For more information, visit www.selligent.com.

 

Job Profile

Selligent are looking for a driven Application Manager to join the global MIS team. This team is managing all information systems for sales and account management, as well as services and support management, marketing and the general management.

As an application manager, you will have a major role in ensuring that current and future Selligent internal systems have a constant and accurate flow of data, by maintaining and configuring the existing and future MIS platforms, together with the team.

What you'll do

  • Design, develop, implement and maintain Selligent information systems
  • Develop of reporting tools
  • Connect data from internal and external systems into our CRM instance
  • Support department initiatives by utilizing existing technologies
  • Provide recommendations for future technologies.
  • Provide user training manuals
  • Provide documentation about revisions and contribute in change set control
  • Efficiently troubleshoot and diagnose potential issues
  • Provide consultation, training and support to users
  • Collaborate with other team members, taking on new assignments as instructed with a positive, can-do attitude.
  • Oversee user demands and issues in our internal ticketing system

You’re perfect for this role if you

  • Are graduated in Computer Science, Engineering or related discipline
  • Know Java, Python, or C
  • Know PHP, HTML, CSS, and JavaScript
  • Have experience with Data Modeling and Microsoft SQL, SOAP and REST API
  • Are meticulous and have eye for detail and a highly developed sense of responsibility
  • Are effective at solving problems, either autonomously or pro-actively looking for help of other team members
  • Are open to developing knowledge and new skills in a constantly evolving environment
  • Understand user needs and are able to translate them in user friendly solutions
  • Believe in continuous improvement
  • Have great communication skills and customer minded
  • Are fluent in local languages (French or Dutch) and English

 

We offer

  • An opportunity to develop your skills and knowledge, and to grow in a stimulating environment within a fast-growing high technology international company 
  • Competitive salary and benefits based on your experience

 

Hiring Manager: Stanislas Van Oost

Recruiting Manager: Noémie Niesten

 

 

 

JOB DESCRIPTION
As a Technical Support Engineer, you will have a major role in assisting Selligent Marketing Cloud clients and partners in resolving any issues that they may have in working with the platforms.  These issues may cover a wide range of topics or components within the platforms itself, including email, content, reporting, database queries and more. Providing top tier technical support and client service through these instances will be the key responsibility of the Technical Support Engineer.
You will be a part of a close-knit, but widely distributed team that spans 7 countries in two continents, that is driven, passionate about problem solving, and operates in a fast-paced, high-technology environment.  The role will provide ample opportunity for learning new things, meeting new challenges, and the ability to adapt to different environments and use-cases.

Duties

  • Power user of the Selligent Marketing Cloud platform; understand basics of digital marketing programs.
  • Monitor ticket system and inbound requests for new or updated activities.
  • Decisively engage with the case by reproducing and replicating the issue, troubleshooting and diagnosing potential issues with the platform, and coordinating with internal teams.
  • Confidently and proactively communicate with clients and partners, driving towards case resolution.
  • Monitor and process system and service alerts to help meet availability requirements.
  • Thoroughly document client issues, steps taken throughout the investigation, and resolution steps for all cases.
  • Follow team processes and policies, striving to honor contractual service level agreements
  • Periodically participate in the shared on-call weekend, evening, and holiday rotation.

 

Required Skills

  • Ideal candidate holds a bachelor’s degree or higher in an applicable field
  • Familiarity with any of the following skills are preferred:
    • System: Windows Administration
    • Web Development: HTML, CSS
    • Database: SQL
  • Excellent communication skills with a strong client focus are a must.
  • Effective at troubleshooting and solving problems, either autonomously or with the help of other teams.
  • Openness to developing knowledge in a constantly evolving environment.
  • Some previous experience in a tech support, help desk, or client service position is ideal.
  • Fluent English language skills, Dutch or French native speaker.

 
Contact Person: Florent Leborgne

About Selligent Marketing Cloud
Selligent Marketing Cloud is a marketing automation platform that enables B2C brands to engage consumers across all critical channels. Built for the relationship marketer, Selligent Marketing Cloud is the only marketing cloud built on a single code base, featuring artificial intelligence and a Customer Data Platform with a universal consumer profile at the core of every action.

More than 700 brands across retail, travel, automotive, publishing, and financial services rely on Selligent Marketing Cloud’s proven platform. With 10 offices across the United States and Europe and more than 50 agency partners and resellers, Selligent Marketing Cloud serves over 30 countries with local, personalized service. For more information, visit www.selligent.com.
 
 

Your Job

As a Technical Project Manager (TPM), you will be responsible for the operational success for a regional portfolio of clients. By leading each status sheet, during both the on-boarding phase, and then the on-going period, you’ll oversee allocating resources, such as front and backend developers, to execute development tasks according to your project plan.
 
What you’ll do

  • Efficiently project manage new client onboardings, migrations and existing client programs, always paying close attention to detail.
  • Become a subject matter expert on Selligent Marketing Cloud platform and integrations with other systems.
  • Serve as a single point of contact for the client and internal stakeholders, as the subject matter expert and key facilitator on the operational aspect of the client’s program.
  • Assisting in developing campaigns on Selligent Marketing Cloud platform during onboarding when required.
  • Work internal teams, via the clients and partners, to help with resolution of any outstanding support cases or other issues, such as product feedback, and program roadmaps.
  • Partner with the regional Client Success Manager to ensure the client is provided adequate and appropriate education, leveraging the Selligent Learning system, along with program specific coaching to ensure clients are achieving success.
  • Assist the Selligent Learning Team in improving and/or streamlining training and reference material for both external and internal consumption.

 
You’re perfect for this role if you:

  • Have project management skills.
  • Have superior problem solving and accurate solution scoping abilities.
  • Have solid verbal, written, presentation and interpersonal communication skills.
  • Are highly coachable with a strong desire to improve and grow as a professional.
  • Have experience with projects involving databases, web services, HTML, CSS, .NET, ASP, and scripting languages such as JavaScript.
  • Are open to developing knowledge in a constantly evolving environment.
  • Are proficient/fluent in local languages (French) and English.

Your Profile

  • An opportunity to develop your skills and knowledge, and to grow in a stimulating environment within a fast-growing high technology international company 
  • Competitive salary and benefits based on your experience

What distinguishes us

  • With flat hierarchies and a great team, we ensure an excellent working atmosphere
  • We learn from each other, support each other and maintain a friendly and constructive approach
  • Career development according to personal interests and priorities
  • Celebrating success together: Team events
  • Work, family and private life balance is important to us: flexible working hours
  • Performance-based remuneration

 
Hiring Manager: Yann Tognoni
Recruiting Manager: Hélène Laby

Découvrez notre plateforme
en action

Demandez une démo