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Selligent es el proveedor independiente de marketing relacional más grande del mundo y ofrece su tecnología a las marcas para mejorar las relaciones con sus clientes. La tecnología de Selligent es líder de la industria, ofreciendo soluciones en la gestión de datos, la orquestación de campañas y el análisis de audiencias. Selligent incrementa las conversiones y fortalece la participación de los clientes en el mercado B2C, ya sea en pymes o en grandes corporaciones, gracias a su capacidad de brindar experiencias integradas y orientadas al cliente a través de email, web, móviles y redes sociales.

Selligent atiende a clientes en más de 30 países de todo el mundo, incluyendo a más de 75 agencias y partners. Selligent tiene oficinas en Silicon Valley, Boston, Nueva York, Londres, Bélgica, París, Múnich y Barcelona.

¡Únete a nosotros y disfruta más de tu trabajo!

Si tu pasión es el marketing, si consideras que la satisfacción del cliente es lo primero, y deseas transformar la industria del marketing relacional a través de la innovación, no lo dudes, estaremos encantados de conocerte.

 

About Selligent Marketing Cloud

Selligent Marketing Cloud is a marketing automation platform that enables B2C brands to engage consumers across all critical channels. Built for the relationship marketer, Selligent Marketing Cloud is the only marketing cloud built on a single code base, featuring artificial intelligence and a Customer Data Platform with a universal consumer profile at the core of every action.

More than 700 brands across retail, travel, automotive, publishing, and financial services rely on Selligent Marketing Cloud’s proven platform. With 10 offices across the United States and Europe and more than 50 agency partners and resellers, Selligent Marketing Cloud serves over 30 countries with local, personalized service. For more information, visit www.selligent.com.

 

Job Profile

We are searching for a well-rounded individual that is self-motivated and reliable, to partner with both the sales, partner and relationship management teams to present overall business-driven technology solutions to partners, prospective and existing clients. You will be responsible for mapping the prospect’s/client’s business and technology requirements to Selligent’s market-leading technology and service solutions.

What you’ll do

  • Function as the technical point of contact & product expert for the sales and account management teams
  • Conduct discovery sessions directly with prospective and existing clients to gather business and technology requirements
  • Define holistic client solutions consisting of the perfect mix of Selligent's technology and services, tied directly to prospect’s/client’s business and technology requirements
  • Collaborate with internal Selligent teams to develop the overall solution
  • Effectively communicate client requirements to the IT configuration team
  • Successfully manage multiple prospect sales and existing client engagement opportunities simultaneously
  • Respond to technical questions received via RFP and or RFI in an accurate and timely fashion.
  • Present solutions onsite and/or via web-conference.
  • Assist in the creation of account configuration documentation and statements of work.
  • Regularly lead the most technically complex opportunities with limited to no assistance
  • Mentor team members on various advanced marketing and technical initiatives
  • Work closely with Product Management to prioritize prospect/customer requests by thoroughly documenting user stories and associated business case
  • Some travel required (less than 25%)

 

You’re perfect for this role if you:

  • Have the perfect mix of strong customer-facing skills and a strong technical background
  • Demonstrate superior problem solving and accurate solution scoping abilities
  • Are highly coachable with a strong desire to improve and grow as a professional
  • Have knowledge of DBMS -- both row and columnar database concepts
  • Master the following skills:
    • Web Services, 
    • HTML, 
    • CSS, 
    • scripting languages such as Javascript
  • Are proficient in articulating the value of distributed computing and SaaS concepts
  • Have excellent verbal, written, presentation and interpersonal communication skills, as well as fluent Spanish and English language skills
  • Previous experience with Selligent Marketing Cloud or any other leading marketing clouds is an asset

We offer

  • An opportunity to develop your skills and knowledge, and to grow in a stimulating environment within a fast-growing high technology international company 
  • Competitive salary and benefits based on your experience

 

Hiring Manager: Alexei Kounine

Recruiting Manager: Hélène Laby

 

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