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Hand holding a tablet device displaying an SMS message with a special offer for loyalty members of a particular brand and a “shop now” button

Retaining & Driving Customer Loyalty in 2020

Jul 01, 2020 Customer-Experience Gregg Turek

Close-up of a woman wearing a headset with microphone, seated in front of a laptop engaged in a conversation, with hands raised slightly, appearing as a customer service rep listening to a customer — Listening During a Crisis

Jun 30, 2020 Customer-Experience Troy Smith

Customer-First Marketing in the Age of COVID-19 — Customer-First Marketing in the Age of COVID-19

Jun 16, 2020 Digital-Marketing Sylvie Tongco

The Importance of Digital Communication for NGOs in the Wake of COVID-19 — The Importance of Digital Communication for NGOs in the Wake of COVID-19

Jun 09, 2020 Digital-Marketing Rafa Romero

The Office: Pandemic Edition — The Office: Pandemic Edition

May 28, 2020 Digital-Marketing Laura Forer

Image of Decántalo and Selligent company logos, next to a computer monitor displaying a photo of a woman with a glass of wine in front of her open laptop, waving to someone on a virtual call, signifying the Spanish ecommerce wine company’s decision to use Selligent to automate and optimize its digital marketing campaigns. — Welcome Decántalo!

Tuesday, May 26, 2020 News Bruno Boussion

COVID-19 Has Forever Changed the Way We Shop — COVID-19 Has Forever Changed the Way We Shop

May 21, 2020 Digital-Marketing Kat Berman

3 Digital Marketing Lessons from “Tiger King” — 3 Digital Marketing Lessons from “Tiger King”

May 20, 2020 Digital-Marketing Randy Kershner

Supporting Clients in a Time of Crisis — Supporting Clients in a Time of Crisis

May 18, 2020 News Laetitia Dangoisse

MAKING A DIFFERENCE IN A TIME OF UNCERTAINTY — MAKING A DIFFERENCE IN A TIME OF UNCERTAINTY

May 13, 2020 News Karthik Kripapuri

Announcing The 2020 Selligent Partner Award Nominees — Announcing The 2020 Selligent Partner Award Nominees

May 11, 2020 News Hinna Samdani

Eleven Rising Women Leaders Share Their Best Career Advice — Eleven Rising Women Leaders Share Their Best Career Advice

May 11, 2020 News Sylvie Tongco

3 RELATIONSHIP RULES FOR SUCCESSFUL EMAIL MARKETING DURING THE COVID-19 PANDEMIC AND BEYOND — 3 RELATIONSHIP RULES FOR SUCCESSFUL EMAIL MARKETING DURING THE COVID-19 PANDEMIC AND BEYOND

May 04, 2020 Email-Marketing Gokben Yamandag (Selligent Partner, Archer Malmo)

CUSTOMER CARE & MARKETING: BETTER TOGETHER IN TIMES LIKE THESE — CUSTOMER CARE & MARKETING: BETTER TOGETHER IN TIMES LIKE THESE

Apr 27, 2020 Customer-Experience

Home office straight talk: WFH? More like WTF… — Home office straight talk: WFH? More like WTF…

Apr 23, 2020 News Alex Handcock

Well Done: Brands Leading by Example During COVID-19 — Well Done: Brands Leading by Example During COVID-19

Apr 20, 2020 Customer-Experience Randy Kershner

Retailers: Now Is the Time To Flex The Digital Engagement Power — Retailers: Now Is the Time To Flex The Digital Engagement Power

Apr 09, 2020 Customer-Experience Stanislas Van Oost

The Power of Digital: Continuing Engagement in a Time of Crisis — The Power of Digital: Continuing Engagement in a Time of Crisis

Apr 08, 2020 Digital-Marketing Sylvie Tongco

6 Communication Guidelines for Engaging Customers During the COVID-19 Pandemic — 6 Communication Guidelines for Engaging Customers During the COVID-19 Pandemic

Apr 07, 2020 Digital-Marketing Niki Hall

Hackathon 2020: More Inspiring Innovations from our Global “Hackateers” — Hackathon 2020: More Inspiring Innovations from our Global “Hackateers”

Apr 02, 2020 News Randy Kershner

5 Simple Tips for Maintaining Marketing Efficiencies in a New World — 5 Simple Tips for Maintaining Marketing Efficiencies in a New World

Apr 01, 2020 Digital-Marketing Sam Counterman

How to Prioritize the Customer Experience to Benefit Both Consumers & Brands — How to Prioritize the Customer Experience to Benefit Both Consumers & Brands

Mar 26, 2020 Customer-Experience Niki Hall

Welcome Nordisk! — Welcome Nordisk!

Mar 24, 2020 News Bruno Boussion

Women’s History Month: 6 Inspiring Quotes from Product Marketing Leader Maria Carrelli

Mar 23, 2020 News Sylvie Tongco

Leadership Insights: Best Practices from a 20-year WFH Veteran — Leadership Insights: Best Practices from a 20-year WFH Veteran

Mar 19, 2020 News Karthik Kripapuri

5 DIGITAL MARKETING STRATEGY CHANGES DURING THE CORONAVIRUS PANDEMIC — 5 DIGITAL MARKETING STRATEGY CHANGES DURING THE CORONAVIRUS PANDEMIC

Mar 18, 2020 Digital-Marketing Niki Hall

Has Privacy Become Just a Talking Point For Tech? — Has Privacy Become Just a Talking Point For Tech?

Mar 09, 2020 Data-Privacy Niki Hall

5 Ways You Can Stop Wasting $ on CRM & Marketing Campaigns — 5 Ways You Can Stop Wasting $ on CRM & Marketing Campaigns

Mar 05, 2020 Digital-Marketing Esther Poulsen (Selligent Partner, Raare Solutions)

Marketing Reflections on eTail West 2020 — Marketing Reflections on eTail West 2020

Mar 04, 2020 Digital-Marketing Andrew Papenfus

Designing Digital Customer Experiences to Take Advantage of Micro-Moments — Designing Digital Customer Experiences to Take Advantage of Micro-Moments

Feb 27, 2020 Customer-Experience Dirk Vogel

Welcome FreshDirect! — Welcome FreshDirect!

Feb 25, 2020 News Sylvie Tongco

Leading Selligent to its next phase of growth — Leading Selligent to its next phase of growth

Feb 20, 2020 News Karthik Kripapuri

The Era of Data Privacy: Four Tips to Humanize Your Brand

The Era of Data Privacy: Four Tips to Humanize Your Brand

Feb 18, 2020 Data-Privacy Niki Hall

Clearing Up the Biggest Misconceptions About AI in Digital Marketing — Clearing Up the Biggest Misconceptions About AI in Digital Marketing

Feb 13, 2020 Artificial-Intelligence Dirk Vogel

5 Branding Lessons from the Most-Talked-About 2020 Super Bowl Commercials — 5 Branding Lessons from the Most-Talked-About 2020 Super Bowl Commercials

Feb 11, 2020 Digital-Marketing Niki Hall

Valentine’s Day Advice for Relationship Marketers — Valentine’s Day Advice for Relationship Marketers

Feb 10, 2020 Customer-Experience Randy Kershner

Improving Customer Relevance Through AI-Powered Text Recommendations — Improving Customer Relevance Through AI-Powered Text Recommendations

Feb 06, 2020 Personalization Sylvie Tongco

What Digital Marketers Need to Know About the California Consumer Privacy Act (CCPA) — What Digital Marketers Need to Know About the California Consumer Privacy Act (CCPA)

Jan 30, 2020 Data-Privacy Steven Dimirsky

Welcome GoNoodle! — Welcome GoNoodle!

Jan 28, 2020 News Niki Hall

Day in the Life: Matthew Saskin, New VP of CX — Day in the Life: Matthew Saskin, New VP of CX

Jan 27, 2020 News Matthew Saskin

Super Bowl-Style Marketing Results – Minus the Million $ Budget — Super Bowl-Style Marketing Results – Minus the Million $ Budget

Jan 23, 2020 Digital-Marketing Gregg Turek

Accelerating into 2020 on the Heels of a Successful 2019 — Accelerating into 2020 on the Heels of a Successful 2019

Jan 21, 2020 News John Hernandez

Three Ways to Bridge Gaps Between IT and Marketing — Three Ways to Bridge Gaps Between IT and Marketing

Jan 14, 2020 Digital-Marketing Niki Hall

The Top 5 Digital Marketing Habits to Adopt in 2020 — The Top 5 Digital Marketing Habits to Adopt in 2020

Jan 13, 2020 Digital-Marketing Dirk Vogel

What’s in Store for Retail: 5 Marketers Look Ahead — What’s in Store for Retail: 5 Marketers Look Ahead

Dec 17, 2019 Customer-Experience Gregg Turek

Another Look Ahead: 2020 Marketing Predictions, Part 2 — Another Look Ahead: 2020 Marketing Predictions, Part 2

Dec 12, 2019 Digital-Marketing Gregg Turek

Partnering with Cisco to Deliver Data-Driven CX Solutions — Partnering with Cisco to Deliver Data-Driven CX Solutions

Dec 10, 2019 News John Hernandez

Forrester Names Selligent a Leader in Cross-Channel Campaign Management — Forrester Names Selligent a Leader in Cross-Channel Campaign Management

Nov 20, 2019 News John Hernandez

Maximizing Revenue in a Shorter Holiday Shopping Season — Maximizing Revenue in a Shorter Holiday Shopping Season

Nov 19, 2019 Digital-Marketing Niki Hall

Selligent 2020 Marketing Predictions — Selligent 2020 Marketing Predictions

Nov 13, 2019 Digital-Marketing Gregg Turek

Bump Up Your Deliverability Stats in Time for Black Friday & the Holidays — Bump Up Your Deliverability Stats in Time for Black Friday & the Holidays

Nov 08, 2019 Email-Marketing Jan Schapmans

What it Means to be a “Hot Vendor” in Customer Experience — What it Means to be a “Hot Vendor” in Customer Experience

Oct 18, 2019 News Randy Kershner

Google AMP Plans to Revolutionize the Email Recipient Experience — Google AMP Plans to Revolutionize the Email Recipient Experience 

Oct 17, 2019 Email-Marketing Pieter Raskin

Time to Get Serious About Omnichannel Marketing — Time to Get Serious About Omnichannel Marketing

Oct 08, 2019 Omnichannel-Marketing Linda Shum

Technology for Marketing 2019: Top Takeaways — Technology for Marketing 2019: Top Takeaways

Oct 02, 2019 Customer-Experience Tim Stone

Connected Consumers & the Customer Experience — Connected Consumers & the Customer Experience

Oct 01, 2019 Customer-Experience Gregg Turek

Customer Experience and Privacy are Dictating the Future of Marketing — Customer Experience and Privacy are Dictating the Future of Marketing

Sep 26, 2019 Customer-Experience Sylvie Tongco

Email and the Data Privacy Apocalypse — Email and the Data Privacy Apocalypse

Sep 05, 2019 Data-Privacy April Mullen

Data Privacy Tips for Digital Marketers — Data Privacy Tips for Digital Marketers

Sep 02, 2019 Data-Privacy Gregg Turek

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