Customer Experience

Helpful insights to inform your Customer Experience (CX) strategy and help you maximize every moment with today’s connected consumers.

Hand holding a tablet device displaying an SMS message with a special offer for loyalty members of a particular brand and a “shop now” button

Retaining & Driving Customer Loyalty in 2020

Jul 01, 2020  Customer Experience Gregg Turek

Close-up of a woman wearing a headset with microphone, seated in front of a laptop engaged in a conversation, with hands raised slightly, appearing as a customer service rep listening to a customer

Listening During a Crisis

Jun 30, 2020  Customer Experience Troy Smith

Photograph of Selligent employees, standing and smiling in front of a conference booth with Selligent Marketing Cloud logo and tagline prominently featured.

Technology for Marketing 2019: Top Takeaways

Oct 02, 2019  Customer Experience Tim Stone

Connected Consumers & the Customer Experience

Oct 01, 2019  Customer Experience Gregg Turek

Juggling Act, Part 2: The Facilitator

Apr 18, 2019  Customer Experience Priyanka Mazagaonkar

Shoptalk 2018: Our Biggest Takeaways

Mar 26, 2018  Customer Experience Linda Shum

Infographic: Power of L.U.V.

Jan 25, 2018  Customer Experience Linda Shum

Playing The Part For Sales Development

Nov 14, 2017  Customer Experience Kat Berman

Walk in Your Consumer's Shoes

Sep 28, 2017  Customer Experience Kat Berman

Entitled Consumers Need Your Empathy

Feb 07, 2017  Customer Experience Nick Worth

What Marketers Should Know About User Experience

Sep 28, 2016  Customer Experience Nick Worth

The Magic of Momentum

Jun 15, 2016  Customer Experience Dave Frankland

A New World of Travel

A New World of Travel

Oct 29, 2015  Customer Experience Bridget Robinson

5 Holiday Retail Strategies for October

Oct 15, 2015  Customer Experience April Mullen

Top 5 Client Testimonials

Sep 17, 2015  Customer Experience Julie Taeko (妙子) Gramlich

The 4 C's of Marketing Genius

Sep 11, 2015  Customer Experience Catherine Magoffin

Drake vs Meek Mill

What Drake taught us about Social Media

Sep 08, 2015  Customer Experience Neil Mutalik

Influencing Brand Preference

Oct 21, 2014  Customer Experience Kat Berman

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