SUCCESS STORIES

  Transport/Logistics   

Success story - Gefco
Gefco needed to consolidate and centralise the information relating to the 40,000 customers that make up its portfolio.

Gefco : on the road to increased sales productivity with Selligent 

Success story - Sanef
In their search for a CRM system that would cover all its business areas, Sanef opted for the Selligent-Bull Services partnership.

Sanef on the customer information highway 

Success story - Groupe Heppner
To run all its business lines consistently yet remain close to its customers, Groupe Heppner entrusted Selligent with the consolidation of all its client data.

A smooth ride to CRM for Groupe Heppner 

  BtoB services   

Success story - Sodexho Pass
To meet the needs of its sales force and to provide management with key performance indicators, Sodexho Pass needed a first class sales management tool.

Selligent satisfies Sodexho’s appetite for fast growth 

Success story - Eurocontrol
Eurocontrol has around 80 different units, and each of them used to have its own database of contacts. Eurocontrol called on Selligent to streamline the structure.

Eurocontrol makes its contacts and relationships fly in formation 

Success story - Alliance Hospitality
Alliance Hospitality was looking for a tool to help it enhance its commercial effectiveness and measure the group’s – and each of its hotel’s – value and potential. That’s the task it relied on Selligent to solve.

Selligent checks in at Alliance Hospitality 

Success story - IBS
Recognising a need to improve their sales and marketing activities, IBS decided to implement Selligent.

IBS practises what it preaches 

Success story - Hansa Luftbild
Thanks to Selligent, Hansa Luftbild is in a position to enhance the quality of its offerings, and consistency across different regions.

A clear picture of the client base for Hansa Luftbild AG 

Success story - Win
Win is a telecommunications systems and services integrator for the business world. To optimise its relations with its customers and prospects and to ensure the sharing of tools and strategies, Win opted for Selligent.

Win is a winner with Selligent 

Success story - BUW
To get a better handle on relationships with its own clients, buw decided to implement a powerful CRM solution. After a detailed analysis, one solution came out tops: the Selligent CRM system.

A professional CRM for CRM professionals 

Success story - AFNOR
Press Index adopted Selligent in 2000 to organise its sales and marketing approach. After a successful migration, it is now ready to conquer Europe.

Selligent watches over Press Index 

Success story - Press Index
With the aim of offering optimal service quality to all its brokers, Skandia entrusted Selligent with the customer service management tool.

Skandia capitalises on the quality of its customer service 

  Consumer goods   

Success story - IJsboerke
The number one on the ice cream market in Belgium, IJsboerke wanted to modernise its door-to-door delivery services in order to better meet the needs of its customers.

IJsboerke knocking on the right door at the right time thanks to Selligent’s CRM 

  Trade and Manufacturing   

Success story - Bahco
Bahco Tools has amassed a huge database of customer and supplier contacts. With Selligent’s CRM solution, the central database has turned out to be a very efficient tool.

Selligent provides Bahco with the perfect tool to master its relationship 

Success story - Man Roland
“Selligent has taken us to new heights of efficiency, and shifted the whole company into a higher gear.” This unambiguous statement is from MAN Roland Belgium’s CEO Werner Moriaux.

Selligent rollout at MAN Roland Belgium exemplary for whole group 

Success story - Analis
Just a few years ago, Analis' sales force had no particular tool for managing its activity; the lack of visibility on client information was damaging for the quality of their client relations. But that is all in the past now.

Selligent instrumental in improving efficiency at Analis 

Success story - Kreussler
Kreussler was looking for a future-oriented CRM solution to bring enhanced support to its sales force and its customer service department. Selligent’s CRM system soon proved to be the right tool.

A neat solution: Selligent at Kreussler 

Success story - Daimler Chrysler
Imagine being one of the most prestigious car brands in the world and reflecting the same quality image in your contacts with partners and customers. It happened to DaimlerChrysler Belgium Luxembourg.

DaimlerChrysler shifts into top gear with Selligent and IBS 

  Media   

Success story - Publiprint
Publiprint sells advertising space for all the publications of the Delaroche group. It called on Selligent to inject a dose of professionalism and efficiency in its relations with clients.

CRM hits the headlines at Publiprint 

Success story - Ina
INA entrusted Selligent with the task of streamlining its product offering and managing its customer relationships.

Selligent and INA, viewing the future together 

Success story - Viamedia
To support and enhance its growth, the advertising sales agency Viamedia has equipped around 100 sales representatives and managers with Selligent X@.

Selligent daily for Viamédia 

  Construction   

Success story - Zehnder
Innovation and know-how are at the core of Zehnder’s philosophy. It is hardly surprising, therefore, that Zehnder is also keen on forward-looking solutions when it comes to organizing its in-house processes.

The Zehnder Group: the heat is on with Selligent 

Success story - Hansen Transmissions
In view of the growing globalisation of its business, Hansen Transmissions, one of the leading manufacturers of gears and drives, needed to be able to create a blueprint of its international customer base so as to work in a more efficient way.

Selligent powers up Hansen Transmissions 

Success story - Vilmorin
Vilmorin has been using Selligent for ten years to manage its sales force activity in France and has just installed a new system for its international representatives.

Vilmorin harvests the benefits of CRM 

Success story - Accova
In order to shine with the quality of its customer services, the specialist in heating solutions relies on Selligent.

With Selligent, Acova customers are never left out in the cold 

  Pharma   

Success story - AstraZeneca
AstraZeneca has equipped itself with a Selligent system to manage its relationship with its prescribers. The group was won over by the flexibility of the tool and the reactivity of the Selligent teams.

AstraZeneca takes good care of its prescribers 

  Mutual insurance   

Success story - Mutuelle de l'Est
To enhance the loyalty of its members, Mutuelle de l'Est introduced a call centre. Selligent was entrusted with its customer relations component.

Loyalty assured at Mutuelle de l'Est thanks to Selligent 

Success story - Sud-Ouest Mutualité
To offer its members genuine “made-to-measure” coverage, Sud-Ouest Mutualité needed to introduce an integrated technology solution. It entrusted Selligent with the CRM component of that solution.

Sud-Ouest Mutualité : a solution tailored to each member thanks to Selligent 

Success story - AG2R
To be in a position to carry out its sales strategy, AG2R, the leading French inter-occupational supplementary welfare group, realised that it had to implement a customer relationship management tool.

AG2R ensures the success of its sales strategy with Selligent 

Success story - Réunica
Réunica wanted to equip itself with a true CRM system allowing information to be consolidated and shared in order to provide its sales force with a complete and succinct overview of the customer base.

Réunica capitalises on a better understanding of its customer base 

  Finance/Insurance   

Success story - Coface UK
Coface needed a CRM tool that could support multichannel, multi-product processes in a complex sales environment, whilst remaining easy to configure and to use. They have chosen Selligent.

Selligent provides a sure CRM solution for Coface UK & Ireland 

Success story - Solly Azar
Since 2001, Solly Azar has entrusted Selligent with the management of its network of intermediaries. The successful migration to Selligent X@ in 2006 gave a real boost to the sales and marketing department.

Solly Azar plugs into the web to cover its network of correspondents 

     

Success story - Coface UK
Since the end of the 90s, the AFNOR Group has entrusted Selligent with the management of its customer relations. Their migration to the Web-based version turned out to be a huge success.

At the AFNOR Group, customer relations also comply with very strict standards 

  Utilities   

Success story - Gaz de France
In 2000, Gaz de France decided to standardise its sales information system and to equip its new sales division with a tool that would allow it to take up the future challenges.

Gaz de France all fired up about CRM 

     

Success story - Skandia


 

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