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Selligent XML Connect & Go reduces the time, risk and cost of enterprise integration

Gosselies, September 9, 2002 - Selligent, a leading vendor of CRM (Customer Relationship Management) solutions offering rapid return on investment (ROI), has announced the availability of its new XML based enterprise integration product, Selligent XML Connect & Go. Developed to radically facilitate seamless integration of Selligent’s unique Global & Local CRM software with back-office systems (like ERP or Supply Chain Management systems), XML Connect & Go is immediately available to existing customers, enterprise software developers and integration consultants.

Selligent XML Connect & Go addresses the critical issue of achieving a more than superficial integration of a dynamic CRM solution into a company’s business processes and IT landscape, while reducing time, risk and cost for enterprises.

'Selligent XML Connect & Go is a tremendous step forward for users: they can easily obtain the deep integration necessary for smooth business processes spanning several IT systems, without accepting the compromises of integrated systems whose CRM-component does not offer the excellence of our Global & Local CRM system. XML Connect & Go will open up new opportunities for our business by presenting easy access to our CRM solution to a much wider range of potential users.' said Thierry Téchy, CTO of Selligent. 'Users across the whole enterprise can now access Selligent CRM in seamless connection with ERP and Supply Chain Management systems, legacy enterprise systems and most advanced Web services platforms. They can collaborate using integrated, real-time work-flow.”

Selligent Connect & Go lets a Selligent CRM system interact with data from third party databases enabling, for example, the verification of credit or address information. Through this new software, a Selligent.NET Business Server can be accessed by a client, a server or a Web service to interact with any Enterprise Application Integration platform that is capable of reading XML. In addition, XML Connect & Go can integrate with other tools such as portals, data pumps and workflow tools, regardless of the brand or operating system.

As a world standard, XML offers a flexible interface for application integration, which is independent of both the application itself and the middleware. This makes it much easier to put together an integrated system dynamically, and to overcome the difficulties often caused by upgrades to the applications when they occur.

In practice, Selligent’s customers can adopt individual strategies for mapping Selligent XML documents and schemas into the data representations of their business applications. A variety of middleware such as portals, integration brokers and Web integration servers can be used to transform XML data between Selligent XML schemas and other representations. Transformations can also be defined to facilitate B2B document exchange and also to map external data into Selligent as well as other internal applications and systems.

By deploying common standards Selligent XML Connect & Go can thus enable totally different systems to work perfectly together without the need to connect them directly to one another, even bridging state of the art .NET and Java systems into one seamless working environment.

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About Selligent
Selligent is an international company specialising in high-performance sales, marketing and customer service solutions.
The success encountered by the Selligent solutions amongst their users can be attributed to appropriate customer coaching during implementation and to the extremely flexible configuration features of the advanced web technology used. These two components guarantee a quick return on investment (ROI), a high user adoption rate and a reduced total cost of ownership (TCO).
As a consequence, Selligent has achieved a customer retention rate, which has been the highest in the CRM industry.

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