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Gosselies, 5 May 2006 Selligent announced 260% growth in licence sales during the first three months of 2006 compared with the same period in 2005. This creates a positive result at the end of March, despite the seasonal nature of licence sales which is not very favourable in this period.

These extremely good results follow a 2005 which produced a positive operating result, after several years of negative results due to a policy of intensive investment. As a reminder, Selligent has invested over ?15 million in research and development linked to its web suite since 2000. Today, these investments are beginning to bear fruit.

Selligent X@ 7.10, the latest version of this suite which has been available since 31 March, incorporates hundreds of new functional and technical features. It is distinguished by the interoperability of operational CRM, analytical CRM (Selligent AnalytiX) and Web content management (Selligent Web Content). The Selligent X@ suite takes full advantage of the latest SOA (Service Oriented Architecture) technologies and other AJAX features, which are better known under the name Web 2.
Moreover, the significant improvement in first quarter results is mainly due to the acquisition of prestigious new customers such as Natexis, Heppner, Lufthansa and a mobile telephony operator whose name remains secret until the project roll-out. These references join major signatures from the final quarter of 2005 such as EuropCar and Bouygues Construction.

In this respect, the first quarter of 2006 marks a clear breach with previous years when over 50% of licenses were sold for the installed base. For Selligent senior management, this growth is explained by the market's rising interest in its new web suite as well as a more favourable CRM investment climate. By signing its contract with the mobile telephony operator, Selligent has also confirmed its forecasts announced in 2005, i.e. the potential for Selligent represented by the replacement of CRM packages based on old technologies or old tailor-made CRM solutions burdened by a disproportionate web migration cost.

This first quarter also confirms Selligent's strategic orientation towards its partners, with over 70% of these contracts realised in cooperation with reseller or integration partners.

Finally, the recent contracts also include very significant 'Global & Local' deals concluded with Europcar and Natexis. As a reminder, this type of differentiating solution is aimed at companies that manage different types of business and want to support them optimally while ensuring global consistency in their customer management.

"The favourable development of our results seen in 2005 and confirmed during the first quarter of 2006 arises not only from our massive investments in research and development in recent years: it can also be ascribed to a shift in CRM purchasing behaviour. Because of its strategy that focuses on the scalability and maintainability of its solutions, Selligent is currently benefiting from greater maturity among buyers of CRM solutions, who are able to identify genuine solutions beyond hyped-up marketing messages. Today, companies are adopting a pragmatic selection approach which is much more practical, notably by implementing 'Proof Of Concepts'. In this new context, Selligent is better able to optimise the value of its CRM suite's winning features", concludes André Lejeune, CEO of Selligent.

NOTE TO EDITORS

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About Selligent
Selligent is an international company specialising in high-performance sales, marketing and customer service solutions.
The success encountered by the Selligent solutions amongst their users can be attributed to appropriate customer coaching during implementation and to the extremely flexible configuration features of the advanced web technology used. These two components guarantee a quick return on investment (ROI), a high user adoption rate and a reduced total cost of ownership (TCO).
As a consequence, Selligent has achieved a customer retention rate, which has been the highest in the CRM industry.

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