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Zaventem, March 2001 - Belgian CRM vendor Selligent has announced an agreement with E-Systems. The new partner will sell and implement Selligent's product range and provide associated consultancy services. Selligent has chosen E-systems because of its extensive experience within the SME sector.

By signing this agreement, E-Systems commits itself to introduce and implement Selligent 2000, Selligent's CRM software package, in the SME market. "Selligent is always looking for partners specialising in a particular market sector. E-Systems' principal targets are small to medium-sized businesses and non-profit enterprises. Selligent can cover these markets through E-Systems, which would otherwise be more difficult to reach. In this way, Selligent continues to optimise its product portfolio," says Jimmy Van Geit, country manager for Selligent Belux.

In its search for a CRM supplier, E-Systems opted for Selligent because of the completeness of the product and its simple integration with other systems. "Selligent is a software package which can be adapted to the wishes of a small or medium-sized business. It is very simple to integrate with existing systems, which is very important to SMEs. After all, they can't simply throw out their existing systems," adds Jacques Ernoux, founder and managing director of E-Systems.

In June 2000, Selligent launched its new CRM application Selligent 2000. The software package offers a facility for integration with ERP systems and is now also accessible via WAP. Selligent 2000 provides complete integration of all information, whether from the customer database or from an ERP system, allowing for islands of information to be welded into an integral unit.

NOTE TO EDITORS

ABOUT E-SYSTEMS

E-Systems, located in Gosselies, provides computing services in the sphere of strategic consultancy, functional analysis, implementation and integration solutions. E-Systems' target group consists of SMEs and non-profit businesses. Founded in 1999, E-Systems has a wide range of experience, which is being constantly added to by its creators, Jacques Ernoux and Philippe Spinette. E-Systems is one of the first NTIC-businesses in the French-Speaking Community and is certified by IBM as an e-business Solutions Advisor.

For more information on E-Systems
E-Systems, Jacques Ernoux
tel. +32 (0)71 34 94 00
e-mail: jacques.ernoux@e-systems.be

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About Selligent
Selligent is an international company specialising in high-performance sales, marketing and customer service solutions.
The success encountered by the Selligent solutions amongst their users can be attributed to appropriate customer coaching during implementation and to the extremely flexible configuration features of the advanced web technology used. These two components guarantee a quick return on investment (ROI), a high user adoption rate and a reduced total cost of ownership (TCO).
As a consequence, Selligent has achieved a customer retention rate, which has been the highest in the CRM industry.

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