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Brussels/Barcelona, 7 November 2002 - Ross Systems Ibérica, a wholly owned subsidiary of multinational Ross Systems Inc., USA, the leading provider of business management software and eBusiness solutions, has signed an international agreement with European company Selligent (head office in Belgium) for integrating Selligent CRM solutions as part of Ross Systems’ ERP solution, under the name iRenaissance.CRM.

In addition to this international agreement, the companies have created Selligent Ibérica, a Division under Ross Systems’ Spanish organisation, which will be the sole distributor of Selligent’s CRM solutions in Spain and Portugal.

Selligent Ibérica will continue to develop Selligent’s existing Distribution Channel in Spain, where agreements have been signed with the likes of Transiciel, O & S Consultores and Business T&G. A new agreement with Portuguese company IG Informática e Gestao Ltda., to offer iRenaisssance CRM will broaden Selligent’s presence in the Iberian Peninsula.

In October 2002 at the Spanish lauch of Selligent Xi, held at the offices of Ross Systems in Barcelona, Thierry Téchy, CTO of Selligent, presented the new features of the Web version with its increased scalability and optimisation: Selligent HTML reporting tools, XML Connect & Go and the latest Selligent for PDA. This presentation was exclusively for VARs, collaborators, distributors and partners of Ross Systems and Selligent.

André Lejeune, CEO of Selligent commented: “This dual agreement with Ross Systems gives us a quality presence and tremendous experience in the Spanish market, and is a guarantee of support and service for our Customers and Partners in Spain and Portugal.”

Oscar Pierre, President and Managing Director of Ross Systems in Spain said: “The integration of Selligent CRM is a natural extension of our total management offer. The advanced technology of both companies has enabled us to integrate the whole system with optimum use of functionalities”. He added, “With Selligent Ibérica, we are offering a product of the quality and functionality of Selligent CRM to other customers who do not use Ross’ solutions”.

NOTE TO EDITORS

About Ross Systems

Ross Systems, Inc. listed as (NASDAQ:ROSS) since 1991, is a global supplier of business software solutions designed specifically for food and beverage, life sciences, chemicals, metals, natural products and other process manufacturers. The Company’s iRenaissance family of software solutions is a comprehensive, modular suite including enterprise resource planning (ERP II), human resources, financials, materials management, manufacturing and distribution, supply chain management (SCM), customer relationship management (CRM), electronic commerce, business intelligence and analytics. Designed for process manufacturers and implemented by more than 1000 customers worldwide, iRenaissance collaborative business applications enable companies to leverage the Internet to optimize the management of internal operations and external channels with suppliers, distributors, brokers and customers. Ross Systems has more than 25 offices around the world to serve its customers. For more information contact (770) 351-9600, (877) 767-7462, info@rossinc.com, www.rossinc.com.

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About Selligent
Selligent is an international company specialising in high-performance sales, marketing and customer service solutions.
The success encountered by the Selligent solutions amongst their users can be attributed to appropriate customer coaching during implementation and to the extremely flexible configuration features of the advanced web technology used. These two components guarantee a quick return on investment (ROI), a high user adoption rate and a reduced total cost of ownership (TCO).
As a consequence, Selligent has achieved a customer retention rate, which has been the highest in the CRM industry.

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