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Brussels, August 7, 2002 - Selligent, a leading vendor of CRM (Customer Relationship Management) solutions offering rapid return on investment (ROI), has signed an agreement with the U.S. ERP vendor Ross Systems to integrate state of the art Selligent CRM Sales, Marketing and Customer Care applications into Ross Systems’ suite of ERP, SCM and e-business solutions.
Under the partnership agreement signed this month Ross Systems will integrate Selligent CRM with its iRenaissance family of solutions targeted towards the mid-market process manufacturing industries. The CRM module of the iRenaissance suite will be sold as iRenaissance CRM and bear the stamp 'powered by Selligent'.
'This agreement with Ross brings us a dynamic partner who will reinforce Selligent's presence in this important vertical market,' said Selligent's CEO, André Lejeune. 'Selligent's strategy is to become a global player through vertical partnerships. Key to this has been our efforts to embrace integration using XML as the integration point with Selligent XML Connect & Go, which makes the fusion of Ross and Selligent technology seamless and easy to achieve.'
Ross Systems provides enterprise business solutions designed specifically for food and beverage, life sciences, chemicals, metals, natural products and other process manufacturers. The company's flagship product suite iRenaissance, enables companies to leverage the Internet to optimize the management of internal operations and external channels with suppliers, distributors, brokers and customers.
'We are delighted to establish this partnership with one of the most advanced CRM vendors that combines very strong CRM functionalities with unrivalled flexibility in configuration and an n-tier Web architecture.' said J. Patrick Tinley, Chairman and CEO of Ross Systems. 'Selligent is an excellent fit for Ross. We're impressed with the ease with which we can integrate Selligent CRM technology into our existing product line. In addition to the excellent functional and technical fit, Selligent provides a single, common CRM solution for Ross’ regional, national and global customers worldwide.'

The combined ERP/CRM product will be sold to Ross's existing customer base and prospective customers on a worldwide basis. The standalone product iRenaissance CRM will also be sold by Ross to the process manufacturing markets in North America.

NOTE TO EDITORS

About Ross Systems

Ross Systems, Inc. listed as (NASDAQ:ROSS) since 1991, is a global supplier of business software solutions designed specifically for food and beverage, life sciences, chemicals, metals, natural products and other process manufacturers. The Company’s iRenaissance family of software solutions is a comprehensive, modular suite including enterprise resource planning (ERP II), human resources, financials, materials management, manufacturing and distribution, supply chain management (SCM), customer relationship management (CRM), electronic commerce, business intelligence and analytics.
Designed for process manufacturers and implemented by more than 1000 customers worldwide, iRenaissance collaborative business applications enable companies to leverage the Internet to optimize the management of internal operations and external channels with suppliers, distributors, brokers and customers.
Ross Systems has more than 25 offices around the world to serve its customers. For more information contact (770) 351-9600, (877) 767-7462, info@rossinc.com, www.rossinc.com.

About Selligent XML Connect & Go
XML Connect & Go can be used in order to enable Selligent applications to interact synchronously with any other enterprise application. Via XML Connect & Go, the Selligent.NET application server can be accessed by another application (be it a client, a server or another Web service) and interface with any Enterprise Application Integration (EAI) platform that can natively read XML. Furthermore via Selligent's XML Connect & Go it is possible to interface with other tools on the market, from Portals and data pumps to workflow tools independently of any system, brand and operating system thereby dramatically reducing the time, risk and cost of integration.

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About Selligent
Selligent is an international company specialising in high-performance sales, marketing and customer service solutions.
The success encountered by the Selligent solutions amongst their users can be attributed to appropriate customer coaching during implementation and to the extremely flexible configuration features of the advanced web technology used. These two components guarantee a quick return on investment (ROI), a high user adoption rate and a reduced total cost of ownership (TCO).
As a consequence, Selligent has achieved a customer retention rate, which has been the highest in the CRM industry.

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