DE DUITSE CRM SPECIALIST BOWI WORDT PARTNER VAN SELLIGENT (ENGELSE VERSIE)


Gosselies/Karlsruhe, 18 February 2002 - Selligent, a privately owned European CRM (Customer Relationship Management) and e-business software company, has finalised a partnership with bowi, a German CRM software specialist in the construction, electrical engineering, medical and pharmaceutical industries, to cover product development, marketing, sales, support and training.

bowi will enable further Selligent expansion in German and Eastern European markets on the basis of its long years of industry experience. Customers will receive the high-quality support they have become accustomed to and continue to be supplied with upgrades for their installed products. With e-Business and web solutions based on the very latest n-tier technology, Selligent is an ideal fit with its existing product portfolio. The result is the most advanced web-based architecture currently available, enhanced by industry templates that will provide support for the specific processes of these industries.

bowi will strengthen its position as a CRM partner through a broadened range of services and significantly increased consultancy activities. In addition to consulting, customising, training and service will also be offered. These competencies form the basis of bowi’s service to ensure the success of CRM projects.

André Lejeune, CEO of Selligent says: 'Our Selligent.NET product family not only offers a pioneering web-based CRM solution, but also easy entry into mobile CRM with Palm Pilots, Pocket PCs and WAP phones etc. In bowi, we have an experienced partner in the German market, one of the most important markets for Selligent in Europe, where we want to have a much stronger presence in the future. We see bowi’s in-depth industry knowledge as the key to our shared success in these industries.'

According to Karl Schmid, CEO of bowi: 'After thorough research into the product and the company, we decided in favour of Selligent because, in addition to a pioneering CRM solution for our customers, we were also seeking a partner with a compatible corporate culture: dynamic, visionary, yet pragmatic, with customer ROI firmly in its sights, and a track history of experience in Europe’s cultural diversity.'
 

OPMERKING VOOR REDACTEUREN

ABOUT BOWI GMBH

bowi GmbH was founded in 1987. Since then, bowi has developed and implemented industry-specific Customer Relationship Management (CRM) solutions. Its consistent focus is in niche market segments, in the areas of sanitary, heating and air conditioning engineering, technical fittings, building suppliers, measurement and control techniques, machinery and plant construction, electrical engineering, medical technology, pharmaceuticals and chemicals. This specialty helped bowi to win customers among nationally and internationally renowned companies. These customers expect bowi, as their CRM partner, to contribute the know-how to CRM projects needed to resolve concrete issues. Further information on bowi, its products and services is available on the bowi Website www.bowi.de.


Over Selligent
Selligent is een internationale onderneming met doeltreffende oplossingen voor verkoop, marketing en klantendienst.
Het succes van de Selligent-oplossingen bij haar gebruikers berust op een solide begeleiding van de klant tijdens het implementatieproces en op de extreem flexibele configuratiemogelijkheden van haar vooruitstrevende webtechnologie. Deze twee elementen garanderen een snelle terugverdientijd, lage kosten en een hoge acceptatiegraad bij de gebruiker.
Als gevolg daarvan kan Selligent bogen op een grote mate van klantentrouw die hoger ligt dan die voor gelijkaardige oplossingen in het domein van CRM.

Contacts

International press Contacts:
Contactpersonen voor de Duitse pers:
  • Karin-Ulrike Ledwon
  • Ars Publicandi
  • Tel:+49(0)2623/92 43 - 0
  • Fax:
  • info@ars-pr.de
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