Selligent is the only relationship marketing solution that executes across all channels. This means you no longer have to spend money on your ESP for broadcasting your high-volume emails. Selligent offers a comprehensive, all-in-one solution.
Email delivery
High-volume inbox delivery at breathtaking speed
Selligent is a global e-mail service provider. We send millions of e-mails straight to the inbox. And our unique cloud infrastructure meets the needs of even the most demanding senders, delivering communications at breathtaking speed. We are experts in deliverability. And it is all included in the solution fee. That not only saves you the cost of an external ESP but also simplifies your day-to-day job! There's no need to export e-mail lists or feed responses back. With Selligent, everything is by default in the unified customer view.
Mobile messaging
Connected to mobile operators globally
Selligent can both send and receive your mobile messages. You can use mobile just like any other channel. Incoming messages can trigger communication in other channels. You can execute mobile dialogues or high-volume broadcasts. Unlike silo solutions, all tracking and responses are instantly available in the single customer view. We think you should expect your marketing software provider to do this, and Selligent does!
Landing pages & microsites
Serving personalized website experiences
Selligent serves your campaign landing pages and forms. The campaign content that you create is displayed as part of your website. And unlike your CMS, Selligent knows exactly who is visiting your landing pages. Consequently, landing pages can be as easily personalized and optimized as your outgoing messages. Once again, you save on the cost of a separate landing page optimization tool and avoid the irritation of trying to connect it to your unified customer view.
Social media
Serving personalized Facebook experiences
Selligent serves personalized Facebook pages by using all customer data from the single customer view, extended with data from social logins. No other solution offers such a tight integration between email, website and Facebook. Selligent makes channel integration easy - no less than you should expect from outstanding marketing software.
Point of contact
Successfully aligning all touchpoints in the customer chain
Selligent has a field contact modulethat is typically used by call centers, local branch offices, dealerships and field sales representatives. You can assign them an in-person activity as part of your automated marketing program. This enables you to monitor if they carried out the activity and the eventual outcome of their work. They can also trigger your campaigns for individual customers upon seeing or hearing them. It is a powerful bridge between your central marketing activities and any other stakeholder in the customer chain. Your brand will always speak with one voice.
Customer feedback
Listening to your customers
Can you imagine a customer-centric solution unable to capture customer feedback and store that in the central view? Probably not. However, no-one likes to complete lengthy surveys. With Selligent's clever features, you only ask relevant questions. They will then disappear based on the customer's profile or previous answers. Use skip logic functionality to hide non-relevant pages for specific customer types. And create one single survey that cleverly adapts to who is responding.
