Achieve your goals with Selligent Mobile
Do you want to enhance the commercial strength of your sales reps with tablets?
Do they need a highly practical tool to ensure that they will be well prepared and constantly up to date when visiting their customers?
Are they fed up with not having the answers to hand when a customer or lead requests specific information on the spot?
By choosing Selligent Mobile you will improve both the efficiency and satisfaction of your sales reps and other customer-facing collaborators in no time at all.
The application is designed to meet the needs and expectations of the modern mobile worker. It enables him or her to access critical data regardless of the situation and context. Whether it is before or during a customer visit, at a trade show or during travel: Selligent Mobile is the ideal mobile companion for your field representatives.
Selligent Mobile at a glance:
Business advantages of Selligent Mobile
The main advantages:
- Increased motivation and efficiency of the sales teams
- Increased use of the CRM application.
- Increased customer satisfaction due to better follow-up and knowledge of the client.
- Close relationship with the customer through access to social network information and real-time insights into buying signals / a 360° customer view.
- Improved total cost of ownership through lower hardware investment and higher returns.
- Up-to-date customer data always available, regardless of where you are and the time. Better coordination with internal teams.
- Optimization of the available time. Thanks to wireless technologies, such as GPS and location data, you will always be on time at the right place.
Usage examples of Selligent Mobile
Thanks to mobile access to the Selligent CRM platform, your employees will be able to carry out all activities that will lead to improved productivity, efficiency, customer satisfaction and commercial insights.
Some examples to achieve this in practice
The sales manager perspective
- As a sales manager you are equipped with a dashboard that clearly shows the sales pipeline, the follow-up by marketing and other data that you need for executive meetings.
- During a sales meeting you can immediately access the detailed commercial activities carried out by your commercial team as regards review and comments
- Your sales people can access their commercial dashboards and task lists at any time, regardless of where they are located, in turn ensuring they will always be informed.
The mobile users perspective
- Before a conversation with a client or a prospect, irrespective of the location, you need only one click to gain access to the clients’ profile via LinkedIn or Viadeo. This enables you to immediately obtain information regarding this person and his or her network of acquaintances
- When you are at a trade show or event, you can register the details of potential leads immediately in the CRM system and let the nurturing processes start. After a client appointment, you can immediately enter all details, ensuring that customer data is up-to-date, that everyone has the most recent information and - last but not least - that the results of the conversation are entered while still fresh in the memory.
- Wherever you are, you have access to all of the documents saved in Selligent. Information is power and fast access to it is essential.
- If, between your numerous appointments and meetings, you have forgotten to search for information relating to your next appointment, you don’t have to bother anyone because you will immediately know everything about the contact and be able to find the way to the meeting location in no time.
Selligent Mobile functions and specifications
Selligent Mobile for Tablet makes use of all of the options of Selligent SRM, our relationship management and CRM solution. The various functions and technical aspects are summarized below.
- Selligent Mobile for Tablets can be used on the iPad and all tablets that are run by the Android operating system, such as the Samsung Galaxy.
- Via a 3G or WiFi connection, you will be able to gain immediate access to all components of your Selligent solution through a specially optimized interface.
- One-click access to the social network details of your contacts is a feature, which is also possible on tablets!
- Selligent Mobile for Tablet is an excellent supplement to the integration solution of Microsoft Exchange.
- The integration allows you to accommodate the expectations of your sales team regarding calendar and e-mail management.
- Finally, the integration enables you to synchronize your contact details with your tablet so that you can access them offline.
Would you also like to increase the efficiency of your sales team and provide your customers with an improved service in an increasingly mobile world?