Selligent offers proven, practical solutions to the challenges and opportunities that companies face in transforming themselves into customer-driven organizations. Our customer interaction solutions enable organisations to engage with customers as individuals, resulting in increased conversion rates, higher profitability, minimal churn and a superior customer experience over all channels.
Selligent provides a unique combination of front-end customer-facing solutions for sales and service with high-end solutions for conversion marketing. Marketing departments rely on Selligent’s marketing solutions to establish cross-channel multi-step interactive marketing scenarios linked to the Selligent operational crm solution used in follow-up by sales and service departments. Based on a central 360° view of the customer, this integrated cross-departmental approach facilitates individual follow-up throughout all corporate levels. Such an integrated infrastructure allows companies to effectively turn leads into customers and grow life-time value while optimizing staff member efficiency, automation and orchestration. Selligent solutions ensure maximal ROI and minimal churn while lowering operational costs.
Interactive Marketing
A solution that empowers marketers to engage in multi-step interactive consumer dialogues, truly delivering on the promise of 1to1 marketing.
E-mail marketing
A state-of-the art e-mail marketing solution enabling savvy marketers to go beyond traditional broadcast and maximize conversion rates with relevant and timely interaction.