SELLIGENT MIT NEUEM PARTNER IN MEXICO UND SÜDAMERIKA (Englische Version)


Brussels, September 16, 2002 - Selligent, a leading vendor of CRM (Customer Relationship Management) solutions offering rapid return on investment (ROI), has signed an agreement with Aplisis, a well-established Latin American specialist in CRM implementation.

Under the terms of this agreement, Aplisis will represent Selligent's interests within Mexico, including License Sales, Training, Consulting and Technical Support. Aplisis will also function as the principal liaison for Selligent in several Latin-American countries, such as the Dominican Republic and Panama.

'We were looking for a new CRM partner to work with, and before deciding on Selligent, we reviewed over 40 CRM solutions available on the international market,' said Luigi Milanesi, founding partner of Aplisis. 'We are impressed with Selligent, not only because of their technology, but because of their commitment to quality and to client and partner satisfaction, something that many 'client-centric' companies do not have.'

'Selligent provides us with a proper 'Client/Server' infrastructure, as well as a very accessible thin client platform, making it possible for us to launch CRM solutions today on both platforms with minimum investment and consulting effort. We are very pleased with the many features of Selligent, including their EAI, PDA and BI solutions, and their pricing, which we find right for our region. We are very happy to announce that Aplisis has recently completed a rigorous training on the Selligent Product Line and now have Certified Consultants available within the organization. Therefore, we are now ready to launch the Selligent line of products for Latin America, in Spanish and for several operating systems and relational databases, with or without a Web platform,' he added.

Selligent has been impressed with the Aplisis team since day one. 'It is not often that we meet such an enthusiastic and competent team able to handle both business and technological components of CRM projects. This enables us to build an incredibly strong value proposal for our Mexican and Latin American customers. This partnership is a key building block of our distribution network outside Europe. We will work closely together in order to become the first CRM player in Mexico within three years,” says André Lejeune, CEO of Selligent.
 

Hintergrundinformationen

About Aplisis

Aplisis has created CRM solutions for more than 6 years, and has more than 30 successful implementations in several countries of Latin America, including Mexico, Peru, Argentina, Panama, Colombia, Dominican Republic and Chile. These implementations span across several markets such as Insurance, Finance, Telcos, Manufacturing, Public Security and Banking and many of them range over hundreds of installed seats.
Selligent Unternehmensprofil
Selligent ist ein internationales Unternehmen, das hochleistungsfähige Lösungen für den Vertrieb, Marketing und Kundenservice bietet.
Der besondere Erfolg der Lösungen von Selligent bei den mehr als Anwendern ist das Ergebnis der intensiven Unterstützung durch Coaching und Training während der Implementierung sowie der flexiblen Konfigurationsmöglichkeiten der fortschrittlichen Web-basierten Technologie. Diese zwei Komponenten garantieren einen schnellen Return-on-Investment (ROI), eine hohe Anwenderakzeptanz und niedrige Total Cost of Ownership (TCO).
Selligent konnte, aufgrund dieser Vorteile, eine für die CRM-Branche außerordentlich hohe Kundenbindungsrate erzielen.

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