EASY MONITORING OF ALL YOUR CRM PROCESSES
In a constantly-evolving context, companies have to be able not only to make their own business processes evolve rapidly, but also document them clearly in order to ensure their optimal adoption by the company’s personnel. Aware of this double necessity, Selligent developed its own BPM tool integrated into the new version of its CRM suite Selligent X@.Named “Graphical Workflow Assistant”, this tool makes it possible to:
optimise the design of the company’s business processes; document these business processes in an optimal manner; classify the processes in free categories to facilitate their legibility and traceability; define the links and interactions between the processes.
By simplifying the graphical expression of business processes - whatever their level of complexity – the Graphical Workflow Assistant facilitates the design and scalable management of these processes. Moreover, thanks to its intuitive ergonomics, this new BPM tool integrated into Selligent X@ gives the IT department an ideal tool for dialoguing with the business.
