C&D Technology distributes Selligent


Gosselies / Milan, February 13th 2002 - C&D Technology, a Technical Integrator specialised in value-added software, solutions and services, has announced an important distribution partnership with Selligent, the privately-owned European CRM (Customer Relationship Management) and e-business software company.

“The Selligent CRM platform offers a real competitive advantage. It makes the most of both sales and marketing resources by improving the relationships between companies and customers and offering high quality services”, said Antonio Milano, managing director at C&D Technology. “C&D Technology can offer all of the services to facilitate the introduction, deployment and rollout of Selligent software”.

In particular, C&D Technology will distribute the Selligent Xi product line, a new generation of CRM software which offers a very high level of process integration in the entire Customer life cycle.

“Our goal is to offer software solutions with functionality that is diversified for each country. It is strategic for Selligent to have a distribution network in all European countries”, adds Michel Doric, Managing Director Selligent France and Vice President Southern Europe. “C&D Technology will play a key role in the distribution of Selligent solutions in Italy ”.
 

NOTE TO EDITORS


About Selligent
Selligent is an international company specialising in high-performance sales, marketing and customer service solutions.
The success encountered by the Selligent solutions amongst their users can be attributed to appropriate customer coaching during implementation and to the extremely flexible configuration features of the advanced web technology used. These two components guarantee a quick return on investment (ROI), a high user adoption rate and a reduced total cost of ownership (TCO).
As a consequence, Selligent has achieved a customer retention rate, which has been the highest in the CRM industry.

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