Careers

Looking for a new challenge?

Selligent Marketing Cloud is the world's leading independent provider of relationship marketing solutions, powering customer relationships for InterContinental Hotels Group, ING and Extra Space Storage and more than 700 other major brands in retail, travel, automotive, publishing, and financial services. Featuring enterprise-strength performance, Selligent Marketing Cloud's technology leads the industry in data management, campaign orchestration, and audience analytics. Selligent Marketing Cloud increases conversions and enhances engagement for mid-market to enterprise B2C marketers with its ability to deliver integrated, customer-centric experiences across email, display, mobile, and social.

Selligent Marketing Cloud serves more than 30 countries globally, including more than 75 agencies and MSPs. Selligent has offices in Silicon Valley, New York, London, Belgium, Paris, Munich, Barcelona, and Australia.

Join Us and Love What You Do!

If you are passionate about marketing, committed to customer satisfaction, and eager to transform the marketing service industry one innovation at a time, we want to hear from you.

 

Job description

  • Supports direct reports by participating and leading in client and prospect meetings or engaging other corporate resources as required
  • Ongoing development of sales team which includes recruiting, hiring and training new reps                  
  • Conducts weekly forecast meeting
  • Coaches direct reports in terms of strategies to drive closure
  • Reports on sales activity and forecast to senior sales management
  • Consistently monitors the sales activity of the team, and tracks the results

 
             Required Skills

  • 7+ years of software sales experience in an individual contributor and management role, including 5+ years sales management experience
  • Proven record of sales success in a similar software environment
  • Ability and track record of driving business in a strategic manor for demand generation
  • Proven record of success in a high volume transaction sales environment
  • Solid understanding of the solution selling space
  • Excellent presentation and listening skills
  • Must be able to thrive in a fast paced environment, hands-on attitude
  • High level of business acumen and industry expertise
  • Timely and accurate revenue forecasting
  • Ability to hire and train new sales representatives

             Desired skills

  • 5+ years of experience as a front line manager
  • Experience in solution selling into omnichannel/ Marketing Solution space
  • Experience selling into strategic enterprise accounts
  • Master in Business/ Bachelor of Science, - technology or business

Selligent Marketing Cloud is the world's leading independent provider of relationship marketing solutions, powering customer relationships for InterContinental Hotels Group, ING and Extra Space Storage and more than 700 other major brands in retail, travel, automotive, publishing, and financial services. Featuring enterprise-strength performance, Selligent Marketing Cloud's technology leads the industry in data management, campaign orchestration, and audience analytics. Selligent Marketing Cloud increases conversions and enhances engagement for mid-market to enterprise B2C marketers with its ability to deliver integrated, customer-centric experiences across email, display, mobile, and social.
Selligent Marketing Cloud serves more than 30 countries globally, including more than 75 agencies and MSPs. Selligent has offices in Silicon Valley, New York, London, Belgium, Paris, Munich, Barcelona, and Australia.

Join Us and Love What You Do!
If you are passionate about marketing, committed to customer satisfaction, and eager to transform the marketing service industry one innovation at a time, we want to hear from you.
Job Description 
In addition to your daily Data Integration Engineer role as an individual contributor, as a Manager of this tower, you will be managing a team of several Data Integration Engineer resources. As the leader of such team you will serve as this role's expert, providing guidance, training and mentoring to your team. 
In this role you will collaborate with other managers of adjacent towers and the PS Director to define, improve and enforce departmental processes and best practices within your team of direct reports. 

 Duties 
• Continue your day to day as individual contributor for the Data Integration Engineer role 
• Serve as the role's subject matter expert for the team of direct reports 
• Define, improve and enforce departmental processes within and across teams 
• Mentor and educate direct reports on the Selligent Marketing Cloud platform and its components 
• Collaborate with managers of adjacent teams to ensure clients' success 
• Responsible for team's efficient utilization and workload balancing 
• Collaborate with managers and PS Director to ensure team's success 
• Serve as the first point of client escalation for issue resolution 
• Lead/participate employee performance reviews 
• Participate in interviewing process and staffing decisions 

Required Skills 
• Considered by peers as the subject matter expert of the Data Integration Engineer role 
• Possesses leadership mentality 
• Able to stay cool under pressure 
• Able to feel comfortable in uncomfortable situations 
• Previous people management experience is preferred 
Selligent Marketing Cloud is an equal opportunity employer.

 

Selligent is a global marketing automation provider that powers audience engagement programs for nearly 700 leading brands in retail, financial services, automotive, publishing and travel with an omnichannel marketing platform that includes enterprise-strength email capabilities.
The solution empowers brands to create meaningful omnichannel communications across email, site optimization, social, mobile and customer care at a competitive price point that makes Selligent the best value in the market.
The platform uses rich data analytics to provide 360-degree audience insights and offers customer journey mapping capabilities to deliver optimal audience engagement to customers and prospects alike. Serving brands in more than 20 countries around the world, Selligent works with companies ranging from the mid-market to large enterprise, often partnering with its extensive network of agencies and MSPs. Selligent has offices in Silicon Valley, New York, London, Belgium, Paris, Munich, and Barcelona.
Our sales, service and technology teams are located across Europe and the US.
Join Us and Love What You Do!
If you are passionate about marketing, committed to customer satisfaction, and eager to transform the marketing service industry one innovation at a time, we want to hear from you.  Learn more about our company, visit us at www.selligent.com.
Job Description
Selligent is looking for an experienced and ambitious B2B marketing demand gen expert. The ideal candidate will be a data-obsessed, well-rounded marketer, with a killer instinct for running campaigns that outperform and drive new leads to the sales funnel.
Responsibilities:

  • Own the creation of a world class demand generation program which meets goals for MQLs, SQLs and Opportunities.
  • Own the distribution of our content and messaging across the channels that matter to our prospects and customers.
  • Plan and execute campaigns across all channels including email, PPC, social, display, retargeting and print.
  • Forge a strong relationship with sales including regular communication between marketing and sales.
  • Work with management to set overall strategy through analysis of historical data.
  • Forecast and present to senior management and help the marketing organization achieve greater marketing success.
  • Work with cross-functional groups including (but not limited to) sales and marketing teams to develop marketing campaigns that drive qualified leads resulting in revenue.

Qualifications:

  • 5+ years experience in demand generation, integrated marketing campaigns, and marketing automation.
  • B2B marketing and/or agency experience required.
  • Salesforce and Hubspot experience 
  • An appetite for growth and proven success driving a high volume of inbound lead generation.
  • Clear, concise communication skills, particularly written communication, are a must.
  • Proven ability to effectively execute integrated, streamlined marketing programs.
  • Experience with lead generation, content syndication, SEM, SEO, display, email marketing, and other B2B demand gen channels.
  • Creative thinker that has the ability to bring new ideas to the table.
  • Analytical in nature - you’re someone who is relentless about measuring all you do.

Selligent Company is an equal opportunity employer.
 

Selligent Marketing Cloud is a global marketing automation provider that powers audience engagement programs for nearly 700 leading brands in retail, financial services, automotive, publishing and travel with an omnichannel marketing platform that includes enterprise-strength email capabilities.
The solution empowers brands to create meaningful omnichannel communications across email, site optimization, social, mobile and customer care at a competitive price point that makes Selligent Marketing Cloud the best value in the market.
The platform uses rich data analytics to provide 360-degree audience insights and offers customer journey mapping capabilities to deliver optimal audience engagement to customers and prospects alike. Serving brands in more than 20 countries around the world, Selligent Marketing Cloud works with companies ranging from the mid-market to large enterprise, often partnering with its extensive network of agencies and MSPs. Selligent Marketing Cloud has offices in Silicon Valley, Boston, New York, London, Belgium, Paris, Munich, Barcelona, and Australia.
Our sales, service and technology teams are located across Europe and the US.
Join Us and Love What You Do!
If you are passionate about marketing, committed to customer satisfaction, and eager to transform the marketing service industry one innovation at a time, we want to hear from you.  Learn more about our company, visit us at www.selligent.com.
Job Description
Do you want to get into SaaS sales, or expand your current sales knowledge and experience? We’re looking for self-motivated people that can compete and learn in a fun environment. Being a privately held company competing in a space against the big marketing database and cloud offerings, we empower our team to make their own decisions for growing the business and we are looking for like-minded people who can share our passion for success.  The Business Development Representative (BDR) is an inside sales position whose primary responsibility is to leverage Selligent Marketing Cloud's leading contextual marketing solution to open relationships at companies within a designated territory.  You will be expected to disrupt customers’ thinking and build consensus for Selligent Marketing Cloud to secure opportunities.
Requirements

  • Use digital marketing insight and commercial teaching techniques to educate customers about their industry.
  • Coach customer stakeholders and build consensus for Selligent solutions within their organization.
  • Work closely with your sales counterpart (Regional Sales Director) to create opportunities while learning the Selligent sale methodology and process.
  • Collaborate and strategize with the rest of Selligent’s sales and marketing teams to identify the right customer stakeholders to sell to.  
  • Willingness to travel to events and conferences as needed.
  • Develop and implement strategic territory plan to ensure the company exceeds its revenue objectives.
  • Strategic Thinking- Systematically solves problems and hypothesizes possible pain points and implicit needs.
  • Communication- Tailors communication to the customer’s needs with confidence as well as effectively communicate deal progress internally.
  • Networking- Identifies the right customer stakeholders and builds connections quickly to drive consensus for deals; works cooperatively with internal team for deal success.
  • Competitive- relentless drive to achieve results while supporting the team.

 Qualifications

  • Bachelor’s Degree
  • Minimum 2-3 years of relative experience
  • Desire to sell Enterprise SaaS solutions

Selligent Marketing Cloud Company is an equal opportunity employer.

JOB DESCRIPTION
As a Technical Project Manager (TPM), you will be responsible for the operational success for a regional portfolio of clients and partners. By leading each status sheet, during both the onboarding phase, and then the on-going period, you’ll oversee allocating resources, such as front and backend developers, to execute development tasks according to your project plan.

Duties

  • Efficiently project manage new client launches and existing client programs, always paying close attention to detail.
  • Become a subject matter expert on Selligent’s product and integrations with other systems.
  • Serve as a single point of contact for the client, partner, and internal stakeholders, as the subject matter expert and key facilitator on the operational aspect of the client’s program.
  • Work internal teams, via the clients and partners, to help with resolution of any outstanding support cases or other issues, such as product feedback, and program roadmaps.
  • Partner with the regional Relationship Manager to ensure the client is provided adequate and appropriate education, leveraging the Selligent Learning system, along with program specific coaching to ensure clients are achieving success.
  • Assist the Selligent Learning Team in improving and/or streamlining training and reference material for both external and internal consumption.

 

Required Skills

  • Excellent project management skills.
    • Minimum of 3 years of project management experience with a comparable solution provider or digital agency.
  • Superior problem solving and accurate solution scoping abilities.
  • Solid verbal, written, presentation and interpersonal communication skills.
  • Highly coachable with a strong desire to improve and grow as a professional.
  • Experience with projects involving databases, web services, HTML, CSS, .NET, ASP, and scripting languages such as JavaScript a plus.
  • Openness to developing knowledge in a constantly evolving environment.
  • Fluent English language skills

 
Contact Person: Olivier Serres

Selligent Marketing Cloud is a global marketing automation provider that powers audience engagement programs for nearly 700 leading brands in retail, financial services, automotive, publishing and travel with an omnichannel marketing platform that includes enterprise-strength email capabilities.
The solution empowers brands to create meaningful omnichannel communications across email, site optimization, social, mobile and customer care at a competitive price point that makes Selligent Marketing Cloud the best value in the market.
The platform uses rich data analytics to provide 360-degree audience insights and offers customer journey mapping capabilities to deliver optimal audience engagement to customers and prospects alike. Serving brands in more than 20 countries around the world, Selligent Marketing Cloud works with companies ranging from the mid-market to large enterprise, often partnering with its extensive network of agencies and MSPs. Selligent Marketing Cloud has offices in Silicon Valley, Boston, New York, London, Belgium, Paris, Munich, Barcelona, and Australia.
Our sales, service and technology teams are located across Europe and the US.
Join Us and Love What You Do!
If you are passionate about marketing, committed to customer satisfaction, and eager to transform the marketing service industry one innovation at a time, we want to hear from you.  Learn more about our company, visit us at www.selligent.com.
Job Description
Do you want to get into SaaS sales, or expand your current sales knowledge and experience? We’re looking for self-motivated people that can compete and learn in a fun environment. Being a privately held company competing in a space against the big marketing database and cloud offerings, we empower our team to make their own decisions for growing the business and we are looking for like-minded people who can share our passion for success.  The Business Development Representative (BDR) is an inside sales position whose primary responsibility is to leverage Selligent Marketing Cloud's leading contextual marketing solution to open relationships at companies within a designated territory.  You will be expected to disrupt customers’ thinking and build consensus for Selligent Marketing Cloud to secure opportunities.
Requirements

  • Use digital marketing insight and commercial teaching techniques to educate customers about their industry.
  • Coach customer stakeholders and build consensus for Selligent solutions within their organization.
  • Work closely with your sales counterpart (Regional Sales Director) to create opportunities while learning the Selligent sale methodology and process.
  • Collaborate and strategize with the rest of Selligent’s sales and marketing teams to identify the right customer stakeholders to sell to.  
  • Willingness to travel to events and conferences as needed.
  • Develop and implement strategic territory plan to ensure the company exceeds its revenue objectives.
  • Strategic Thinking- Systematically solves problems and hypothesizes possible pain points and implicit needs.
  • Communication- Tailors communication to the customer’s needs with confidence as well as effectively communicate deal progress internally.
  • Networking- Identifies the right customer stakeholders and builds connections quickly to drive consensus for deals; works cooperatively with internal team for deal success.
  • Competitive- relentless drive to achieve results while supporting the team.

 Qualifications

  • Bachelor’s Degree
  • Minimum 2-3 years of relative experience
  • Desire to sell Enterprise SaaS solutions

Selligent Marketing Cloud Company is an equal opportunity employer.

JOB DESCRIPTION
We are looking for a system and support engineer to help building, maintaining and troubleshooting our infrastructure and Active Directory. You will be part of the IT team, reporting directly into IT Director, for delivering design, deployment and maintenance of the infrastructure and ensuring the highest level of availability, performance and security.
Our main office is based in Braine-l’Alleud in Belgium. You will mostly work internally from the main office but some trips to our European offices will be required.

Primary responsibility

• Provide support level 1 to our users (ticketing system).
• Participate to projects focused on increasing performance, availability and scalability.
• Handle operational tasks.
• Monitor installed systems and infrastructure.
• Configure and maintain operating systems.
• Maintain security, backup, and redundancy strategies.
 
Desired skills and experience
• You have a minimum of 1-3 years’ experience of IT support.
• You can work independently on resolving issues.
• You can work under pressure constraints.
• You are security minded.
• You are flexible.
• You speak English and French fluently. Knowledge of Dutch is an asset.
 
Core competencies
• Active directory and Office 365.
• Windows and Hardware.
• Knowledge in one of the following system is an asset.
o System Center
o Skype for Business
o MAC OS
o PowerShell
o Office 365

Offer

• An interesting job in a fast growing and international company.
• The opportunity of learning in a stimulating environment and various tasks.
 
Contact Person: Alexandre Golkar

Selligent Marketing Cloud is a global marketing automation provider that powers audience engagement programs for nearly 700 leading brands in retail, financial services, automotive, publishing and travel with an omnichannel marketing platform that includes enterprise-strength email capabilities.
The solution empowers brands to create meaningful omnichannel communications across email, site optimization, social, mobile and customer care at a competitive price point that makes Selligent the best value in the market.
The platform uses rich data analytics to provide 360-degree audience insights and offers customer journey mapping capabilities to deliver optimal audience engagement to customers and prospects alike. Serving brands in more than 20 countries around the world, Selligent Marketing Cloud works with companies ranging from the mid-market to large enterprise, often partnering with its extensive network of agencies and MSPs. Selligent Marketing Cloud has offices in Silicon Valley, New York, London, Belgium, Paris, Munich, and Barcelona.
Our sales, service and technology teams are located across Europe and the US.

Join Us and Love What You Do!
If you are passionate about marketing, committed to customer satisfaction, and eager to transform the marketing service industry one innovation at a time, we want to hear from you.  Learn more about our company, visit us at www.selligent.com.
Job Description
As a Technical Support Engineer, you will have a major role in assisting Selligent Marketing Cloud clients and partners in resolving any issues that they may have in working with the platform.  These issues may cover a wide range of topics or components within the platform itself, including email, content , reporting, database queries and more. Providing top tier technical support and customer services through these instances will be the key responsibility of the Technical Support Engineer.
 
You will be a part of a close-knit, but widely distributed team that spans 5 countries in two continents, that is driven, passionate about problem solving, and operates in a fast-paced, high-technology environment.  The role will provide ample opportunity for learning new things, meeting new challenges, and the ability to adapt to different environments and use-cases.
Responsibilities:

  • Power user of the Selligent Marketing Cloud platform; understand basics of digital marketing programs.
  • Confidently and proactively communicate with clients and partners to ensure that projects are executed correctly and on schedule.
  • Efficiently troubleshoot and diagnose potential issues with campaign content, leveraging the Selligent platform.
  • Strong understanding of underlying consumer data that powers a client’s program and how to access it within the Selligent platform; ability to then explain this understanding to clients and partners, empowering them to further develop their programs.
  • Translate new business use-cases into technical data requirements.
  • Estimate scopes for project work based upon requirements; proactively manage deliverables tied to project plans.
  • Willingness to collaborate with other team members, taking on new assignments as instructed with a positive, can-do attitude.

 Required Skills

  • Strong understanding of digital marketing, at a technical level.
    • Strong background with HTML5, jQuery and CSS3.
    • Experience in SQL and database-driven websites.
    • Some experience in .NET Framework and C+ is a nice to have skillset.
    • Mastered one or more graphic tools, such as Photoshop, to a level such that you can edit a design and convert it into HTML on your own.
  • Bachelors or higher education is nice to have, but not a blocker.
  • Meticulous; eye for detail and a highly-developed sense of responsibility.
  • Effective at solving problems, either autonomously or with the help of other teams.
  • Openness to developing knowledge in a constantly evolving environment.
  • Good communication skills and customer minded.
  • Proficient English language skills

Selligent Marketing Cloud Company is an equal opportunity employer.

JOB DESCRIPTION
Are you passionate about coaching cross functional development teams that create innovative marketing solutions? Then you are the Scrum Master we're looking for at Selligent!
As a Scrum Master, sprints, sprint planning, daily stand-ups, backlog refinement, retrospectives, user stories etc. are a part of your daily life. You are the part of a cross-functional development team and work together with other Scrum Masters in a scaled agile setting. It’s your responsibility to make sure everyone can do their job without any problems. Solving impediments will be one of your main tasks, next to helping, supporting, and guiding your team to the next level. Together, sprint after sprint, you try to be more productive and efficient as a team while you, as a Scrum Master, block any external distractions.
You will be part of a team of engineers delivering mission critical infrastructure and ensuring the highest levels of availability, performance and security. Our offices are based in Belgium. You will work internally (Braine-l’Alleud or Hasselt office) with regular traveling to our second Belgium office and occasionally to other Selligent locations.

Profile

• Help teams with challenges related to how they work and interact together
• Raise issues early and often to model the value of early problem detection
• Foster an environment of successful delivery and continuous improvement
• Lead or influence large scale agile transformations
• Facilitate creation and continuous improvement of organizational agile standards
• Drive program level cadence to accelerate transformation
• Adapt coaching style to suit a wide array of learning styles
• Inspire organization to continuously improve operating models

Qualifications

• At least 3+ years’ experience as a Scrum Master
• Able to navigate in a large scaled agile setting – Experience with LeSS is a plus.
• Experienced in working in and with agile teams
• Apply concepts and techniques as framework distilled to what fits inside Selligent
• Demonstrate a deep understanding of communication, group dynamics and coaching
• Able to impact structural and interdependent improvements
• Getting things done
• Effective communication skills to internal and external audiences
• Fluent in English. Any other language (Dutch, French) highly appreciated
• Proactive, hands-on attitude
• Experience with SaaS environments is a plus
 
Contact Person: Lode Vanacken

Selligent Marketing Cloud is the world's leading independent provider of relationship marketing solutions, powering customer relationships for InterContinental Hotels Group, ING and Extra Space Storage and more than 700 other major brands in retail, travel, automotive, publishing, and financial services. Featuring enterprise-strength performance, Selligent Marketing Cloud's technology leads the industry in data management, campaign orchestration, and audience analytics. Selligent Marketing Cloud increases conversions and enhances engagement for mid-market to enterprise B2C marketers with its ability to deliver integrated, customer-centric experiences across email, display, mobile, and social.
Selligent Marketing Cloud serves more than 30 countries globally, including more than 75 agencies and MSPs. Selligent has offices in Silicon Valley, New York, London, Belgium, Paris, Munich, Barcelona, and Australia.
Join Us and Love What You Do!
If you are passionate about marketing, committed to customer satisfaction, and eager to transform the marketing service industry one innovation at a time, we want to hear from you.

Job Description
In addition to your day-to-day role as an individual contributor, as a Manager of this tower, you will be managing a team of several Message Studio Project Services resources (including TPM, Integration Engineers, and Web & Content). As the leader of such team you will serve as this team’s expert, providing guidance, training and mentoring to your team.In this role you will collaborate with other managers of adjacent towers and the PS Director to define, improve and enforce departmental processes and best practices within your team of direct reports.

Duties
• Continue your day to day as individual contributor for the day-to-day role
• Serve as the role's subject matter expert for the team of direct reports
• Define, improve and enforce departmental processes within and across teams
• Mentor and educate direct reports on the Message Studio platform and its components
• Collaborate with managers of adjacent teams to ensure clients' success
• Responsible for team's efficient utilization and workload balancing
• Collaborate with managers and PS Director to ensure team's success
• Serve as the first point of client escalation for issue resolution
• Lead/participate employee performance reviews
• Participate in interviewing process and staffing decisions

Required Skills
• Considered by peers as the subject matter expert of the Message Studio tower
• Possesses leadership mentality
• Able to stay cool under pressure
• Able to feel comfortable in uncomfortable situations
• Previous people management experience is preferred
Selligent Marketing Cloud is an equal opportunity employer.

JOB DESCRIPTION
Selligent is searching for a Systems Engineer to grow our team of specialists responsible of our Production SaaS environment. You will be part of a team of engineers delivering mission critical infrastructure and ensuring the highest levels of availability, performance and security. Our offices are based in Belgium. You will work internally (Braine-l’Alleud or Hasselt office) with regular traveling to our second Belgium office and occasionally to other Selligent locations.

Primary responsibility

  • Operate our Security suite and work on the continuous improvement of our security posture.
  • Provide support and coaching to other teams as third level of support.
  • Handle operational tasks.
  • Manage and monitor all installed systems and infrastructure.
  • Configure and maintain operating systems and system management tools.
  • Proactively ensure the highest levels of systems and infrastructure availability.
  • Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks.
  • Participate in the design of information and operational support systems.
  • Provide 2nd and 3rd level support.
  • Liaise with vendors and other IT personnel for problem resolution.

 
Desired skills and experience

  • You have a minimum of 5 years’ experience managing and designing System or Security infrastructures.
  • You can work independently on resolving issues.
  • You can work under pressure and time constraints.
  • You are security minded.
  • You are flexible.
  • You speak English fluently. Knowledge of Dutch and/or French is an asset.

 
Core competencies (pre-existing or interest in learning)

  • IDS/SIEM implementation and operation
  • MS Windows Server, Active directory and IIS web server administration.
  • MS SQL database in clustered environment.
  • General networking (TCP/IP, FTP, HTTP, SSL, DNS, firewalling).
  • Virtualization
  • SAN technology.
  • Scripting (PowerShell).

 

Offer

  • An interesting job in a fast growing company.
  • The opportunity of learning in a stimulating environment.
  • A competitive salary and benefits based on your experience.

 
Contact Person: Arnaud Cornely

JOB DESCRIPTION
Selligent is searching for a Technical Project Manager to join our rapidly growing team. We are looking for a well-rounded individual that is self-motivated, self-educating and reliable. The ideal candidate will have the perfect mix of a welcoming client-facing personality, strong project management skills, and a desire to be involved in technology.
As a Technical Project Manager, you will be in charge of the operational success for a set of Benelux-based clients. By leading the project plan, during both the on-boarding phase, and then the on-going period, you’ll be in charge of allocating resources, such as front and backend developers to execute the development task according to your project plan. At Selligent, Technical Project Managers have a good mix of fast paced work and longer term planning. You’ll engage regularly with Support Services to tackle operational tasks, along with partnering closely with a Relationship Manager, helping to grow a client’s programs over time.
Base of operations: Hasselt

Primary responsibility

  • Efficiently project manage the project plan for new client launches and existing client program extensions, always paying close attention to detail and scope.
  • Become a subject matter expert on Selligent tool sets.
  • Serve as a single point of contact for the client and Relationship Manager, as the subject matter expert on the operational aspect of the client’s program.
  • Ensure the client is provided adequate and appropriate training, leveraging the Selligent Learning System, as well as ensuring any program specific coaching is delivered effectively.
  • Work with Support (and other internal teams) along with the client to help with resolution of any outstanding support cases or other issues. This might also involve project management of long running engagements.
  • Guide and proactively ensure client are getting the best results by advising and implementing Industry Best Practices.
  • Assist the Selligent Learning Team in improving and/or streamlining training and reference material for both external and internal sse (training videos, certification quizes, case studies, how to guides, etc.).

 

Qualifications

  • Excellent project management skills
  • Superior problem solving and accurate solution scoping abilities
  • Solid verbal, written, presentation and interpersonal communication skills
  • Proficient in articulating the value of distributed computing and SaaS concepts
  • Eager to engage in projects involving databases, web services, HTML, CSS, and scripting languages such as JavaScript
  • Highly coachable with a strong desire to improve and grow as a professional
  • Able to speak and write in Dutch and English, French is a plus.

 
Contact Person: Luk Vloemans

JOB DESCRIPTION
As a Technical Support Engineer, you will have a major role in assisting Selligent clients and partners in resolving any issues that they may have in working with the platforms.  These issues may cover a wide range of topics or components within the platforms itself, including email, content, reporting, database queries and more. Providing top tier technical support and client service through these instances will be the key responsibility of the Technical Support Engineer.
You will be a part of a close-knit, but widely distributed team that spans 6 countries in two continents, that is driven, passionate about problem solving, and operates in a fast-paced, high-technology environment.  The role will provide ample opportunity for learning new things, meeting new challenges, and the ability to adapt to different environments and use-cases.

Duties

  • Monitor ticket system and inbound requests for new or updated activities.
  • React by taking appropriate steps based on the type of case activity.
  • Decisively engage with the case by reproducing and replicating the issue, troubleshooting and diagnosing potential issues with the platform, and coordinating with internal teams.
  • Confidently and proactively communicate status with clients and partners, driving towards case resolution.
  • Monitor and process system and service alerts to help meet availability requirements.
  • Thoroughly document client issues, steps taken throughout the investigation, and resolution steps for all cases.
  • Follow team processes and policies, striving to honor contractual service level agreements
  • Periodically participate in the shared on-call weekend, evening, and holiday rotation.

Required Skills

  • Strong familiarity with digital marketing and email technology.
  • Ideal candidate holds a bachelor’s degree or higher in an applicable field
  • Familiarity with any of the following skills are preferred:
    • System: Windows Administration,
    • Web Development: HTML, CSS, JavaScript, jQuery, XML, JSON
    • Networking: TCP/IP, DNS, SMTP
    • Database: SQL
  • Some previous experience in a tech support, help desk, or client service position is ideal.
  • Excellent communication skills with a strong client focus are a must.
  • Effective at troubleshooting and solving problems, either autonomously or with the help of other teams.
  • Openness to developing knowledge in a constantly evolving environment.
  • Fluent English language skills, Dutch or French native speaker.

 
Contact Person: Florent Leborgne

Selligent Marketing Cloud is a global marketing automation provider that powers audience engagement programs for nearly 700 leading brands in retail, financial services, automotive, publishing and travel with an omnichannel marketing platform that includes enterprise-strength email capabilities.
The solution empowers brands to create meaningful omnichannel communications across email, site optimization, social, mobile and customer care at a competitive price point that makes Selligent Marketing Cloud the best value in the market.
The platform uses rich data analytics to provide 360-degree audience insights and offers customer journey mapping capabilities to deliver optimal audience engagement to customers and prospects alike. Serving brands in more than 20 countries around the world, Selligent Marketing Cloud works with companies ranging from the mid-market to large enterprise, often partnering with its extensive network of agencies and MSPs. Selligent Marketing Cloud has offices in Silicon Valley, Boston, New York, London, Belgium, Paris, Munich, Barcelona, and Australia.
Our sales, service and technology teams are located across Europe and the US.
Join Us and Love What You Do!
If you are passionate about marketing, committed to customer satisfaction, and eager to transform the marketing service industry one innovation at a time, we want to hear from you.  Learn more about our company, visit us at www.selligent.com.
Job Description
Do you want to get into SaaS sales, or expand your current sales knowledge and experience? We’re looking for self-motivated people that can compete and learn in a fun environment. Being a privately held company competing in a space against the big marketing database and cloud offerings, we empower our team to make their own decisions for growing the business and we are looking for like-minded people who can share our passion for success.  The Business Development Representative (BDR) is an inside sales position whose primary responsibility is to leverage Selligent Marketing Cloud's leading contextual marketing solution to open relationships at companies within a designated territory.  You will be expected to disrupt customers’ thinking and build consensus for Selligent Marketing Cloud to secure opportunities.
Requirements

  • Use digital marketing insight and commercial teaching techniques to educate customers about their industry.
  • Coach customer stakeholders and build consensus for Selligent solutions within their organization.
  • Work closely with your sales counterpart (Regional Sales Director) to create opportunities while learning the Selligent sale methodology and process.
  • Collaborate and strategize with the rest of Selligent’s sales and marketing teams to identify the right customer stakeholders to sell to.  
  • Willingness to travel to events and conferences as needed.
  • Develop and implement strategic territory plan to ensure the company exceeds its revenue objectives.
  • Strategic Thinking- Systematically solves problems and hypothesizes possible pain points and implicit needs.
  • Communication- Tailors communication to the customer’s needs with confidence as well as effectively communicate deal progress internally.
  • Networking- Identifies the right customer stakeholders and builds connections quickly to drive consensus for deals; works cooperatively with internal team for deal success.
  • Competitive- relentless drive to achieve results while supporting the team.

 Qualifications

  • Bachelor’s Degree
  • Minimum 2-3 years of relative experience
  • Desire to sell Enterprise SaaS solutions

Selligent Marketing Cloud Company is an equal opportunity employer.

 

JOB DESCRIPTION
We are seeking a goal-oriented hunting Sales Executive to join our EMEA Sales team. This is a fast-growing business, operating like a start-up with great opportunity for you to have a real impact!

  • Consistently close new business at or above quota level, also in close collaboration with our partner ecosystem
  • Define and manage your strategy on a territory/country
  • Research competitive landscape; determine strengths and weaknesses to effectively communicate key selling points and value.
  • Nurture relationships with highly qualified opportunities
  • Build relationships with prospects and internal stake holders to grow new business
  • Work collaboratively with Selligent´s partner managers, presales, business development as well as marketing and technology departments to evolve our sales strategy when new features of our platform are introduced
  • Help shape the future of Selligent´s mission with your perspectives, ideas, and skills
  • Reports on sales activity and forecast to sales management

Required Skills

  • Minimum 2+ years of software sales experience in an individual contributor
  • Proven record of sales success in a similar software environment
  •  Ability and track record of driving business in a strategic manor for demand generation
  • Proven record of success in a high-volume transaction sales environment
  •  Solid understanding of the solution selling space
  • Excellent presentation and listening skills
  •  Must be able to thrive in a fast-paced environment, hands-on attitude
  • High level of business acumen and industry expertise
  • Timely and accurate revenue forecasting
  • Fluent German and English language skills

Contact Person: Jürgen Neubauer

JOB DESCRIPTION
Selligent Marketing Cloud is the world's leading independent provider of relationship marketing solutions, powering customer relationships for InterContinental Hotels Group, ING and Extra Space Storage and more than 700 other major brands in retail, travel, automotive, publishing, and financial services. Featuring enterprise-strength performance, Selligent Marketing Cloud's technology leads the industry in data management, campaign orchestration, and audience analytics. Selligent Marketing Cloud increases conversions and enhances engagement for mid-market to enterprise B2C marketers with its ability to deliver integrated, customer-centric experiences across email, display, mobile, and social.
Selligent Marketing Cloud serves more than 30 countries globally, including more than 75 agencies and MSPs. Selligent has offices in Silicon Valley, New York, London, Belgium, Paris, Munich, Barcelona, and Australia.
After an in-depth training in our software suite you manage and develop projects that connect our marketing suite with systems in a customer’s landscape. These integrations could be back-end file transfers or real-time API connections.
Apart from that you will write C#.Net web services, plug-ins and mini-sites on top of our platform to deliver a tailor-made solution that fits our client's needs.
Your role is both technical and coordinating at the same time. You are in charge of the project from start to go live and you assure a perfect execution.
Our offices are based in Belgium (Hasselt) and you report on a regular base to the Data Integration Manager. You will work internally (Hasselt office) with occasional traveling to our customers in Belgium and The Netherlands.
Base of operations: Hasselt

Profile

  • You are passionate about IT and you have a minimum of two years’ experience in Microsoft T-SQL and C#.NET. You keep yourself up to speed with the latest developments in these technologies.
  • Knowledge of ASP.NET, ASP.NET MVC, ASP.NET Web API and WCF.
  • Knowledge of HTML, JavaScript, JQuery and CSS.
  • Besides Dutch you master the English language. French is a plus.
  • You have good communication skills and you are customer minded
  • You are eager to learn and pragmatic
  • You are flexible and can combine different tasks without negative stress
  • You are a team player

 

Offer

  • An interesting job in a fast growing company
  • The opportunity of learning in a stimulating environment
  • Competitive salary and benefits based on your experience

 
Contact Person: Wout van Espen

JOB DESCRIPTION
Selligent is the world's leading independent provider of relationship marketing solutions, powering customer relationships for Samsung, InterContinental Hotels Group, ING, and more than 700 other major brands in retail, travel, automotive, publishing, and financial services. Featuring enterprise-strength performance, Selligent's technology leads the industry in data management, campaign orchestration, and audience analytics. Selligent increases conversions and enhances engagement for mid-market to enterprise B2C marketers with its ability to deliver integrated, customer-centric experiences across email, display, mobile, and social.
Selligent serves more than 30 countries globally, including more than 75 agencies and MSPs. Selligent has offices in Silicon Valley, New York, London, Belgium, Paris, Munich, Barcelona and Milano.

Selligent Systems is searching for a Relationship Manager to join our Client Services Team to take responsibility for the day-to-day management of named Selligent clients. Reporting to a Director, the Relationship Manager will be the primary advocate for the client.

Required Skills

  • Retain, grow and develop account through daily interaction with clients and periodic onsite visits at client and partner’s offices.
  • Understand and document use of the Selligent application and services to support client’s marketing & communication goals and increase engagement by developing a contextual messaging focus with their consumers.
  • Develop call and in-person meeting cycle for existing accounts to discuss usage and adoption of advanced product features.
  • Identify opportunities within your client’s marketing and communication strategy that can be improved via incremental usage of Selligent products and services
  • Assist in all aspects of the sales cycle including, proposals, scoping, pricing, demonstrations and contract negotiations, related to all opportunities
  • Partner with crossfunctional deliverability experts to help clients maximize engagement via email inbox placement
  • Capture and quantify business impact of Selligent program results for client and identify/retain client references (and increase portfolio NPS)
  • Onboard new clients, ensuring smooth transition of programs from competitive systems.  Implement plan for new programs, partnering with tech and strategic resources.

Qualifications

  • A deep understanding and passion for 1to1 communication, campaign management, etc.
  • 5 years of experience in advertising and marketing; at least 3 years in a Relationship Management or Account Management role
  • Proven success working in cross functional teams 
  • Strong ability to establish priorities and make decisions
  • Strong project planning and management skills
  • Outstanding oral and written communication and presentation skills
  • Strong team building and interpersonal skills
  • Highly active in digital media, personally and/or professionally
  • Undergraduate degree in business or marketing
  • Fluent German and English
  • Some travel required (up to 20%)

Offer

  • an attractive salary package, including a company car, Personal Computer, Group Insurance, …
  • a highly flexible and entrepreneurial environment in a growing company

 
 
Contact Person: Laetitia Dangoisse

Selligent Marketing Cloud is the world's leading independent provider of relationship marketing solutions, powering customer relationships for InterContinental Hotels Group, ING and Extra Space Storage and more than 700 other major brands in retail, travel, automotive, publishing, and financial services. Featuring enterprise-strength performance, Selligent Marketing Cloud's technology leads the industry in data management, campaign orchestration, and audience analytics. Selligent Marketing Cloud increases conversions and enhances engagement for mid-market to enterprise B2C marketers with its ability to deliver integrated, customer-centric experiences across email, display, mobile, and social.
Selligent Marketing Cloud serves more than 30 countries globally, including more than 75 agencies and MSPs. Selligent has offices in Silicon Valley, New York, London, Belgium, Paris, Munich, Barcelona, and Australia.

Join Us and Love What You Do!
If you are passionate about marketing, committed to customer satisfaction, and eager to transform the marketing service industry one innovation at a time, we want to hear from you.
Job Description
As a Customer Success Manager (CSM), you will be responsible for the growth, satisfaction and retention regional portfolio of clients and partners. By understanding each client’s business goals, you will be able to help them further leverage the omnichannel capabilities of the Selligent Marketing Cloud to drive a Consumer-First Marketing program.
Duties

  • Responsible for retaining, growing and developing account through daily/weekly interaction with clients and partners, along with periodic onsite visits at client and partner’s offices.
  • Identify opportunities within your client and partner’s marketing and communication strategy that can be improved via incremental usage of Selligent products and services.
  • Consult and participate in all aspects of the sales and upsell cycle including, proposals, scoping, pricing, demonstrations and contract negotiations, related to all opportunities across existing client and partner base.
  • Partner with cross-functional teams, such as the Technical Project Manager (TPM), being accountable for delivery of sound solutions.
  • Capture and quantify business impact of Selligent program results for clients and partners, with the goal of being able to foster Selligent advocates in the form of references, case studies, and event speakers.
  • Accountable for onboarding new clients, ensuring smooth transition of programs from competitive systems. Implement and plan for new programs, partnering with technical and strategic resources.

Required Skills

  • A deep understanding and passion for email/SMS/Push Notifications, etc.
  • 5 years of experience in advertising, marketing or related field; at least 3 years in a similar role as an Account Manager or Customer Success Manager.
  • Comfort working in highly flexible, entrepreneurial environment.
  • Proven success working in cross functional teams.
  • Strong ability to establish priorities and make decisions.
  • Strong project planning and management skills.
  • Outstanding oral and written communication and presentation skills.
  • Strong team building and interpersonal skills.
  • Highly active in digital media, personally and/or professionally.
  • Undergraduate degree in business, marketing or related field.
  • Some travel required (less than 20%).

Selligent Marketing Cloud is an equal opportunity employer.

JOB DESCRIPTION
As a Web & Campaign Developer you will be taking on a major role in elaborating customer-focused projects. You will ensure that the interactive communication scenarios sent out to customer contacts by email, mobile push, SMS and over the web run faultlessly. You will put these campaigns together in Selligent tools and consult with the client. You will immerse yourself in the project, implement it and take charge of bringing the entire communication channelled through Selligent to a successful conclusion. 
You will therefore have a role which is technically executive as well as coordinating. You will put together the campaign in Selligent, based on a briefing from your marketing customer. You will be his sparring partner and you fulfil the campaign. You will be responsible for the proper conduct of the campaign from launch to reporting. It is important that you have a passion for online communication and are not satisfied until the customer is too.
You will be joining a young team, a close-knit group with a no-nonsense mentality, operating in a high-technology environment. You will be given responsibility and have every opportunity to develop your career. Your training package will be determined in line with your experience. 
Our offices are based in Belgium (Hasselt) and you report on a regular base to the Service Manager. You will work internally (Hasselt office) with occasional traveling to our customers in Belgium, The Netherlands, France, Germany, Spain, Italy, the United Kingdom and the United States.
This specific job opening is for a spot in one of our dedicated teams that service the needs of one customer. You will become part of a young team of 7 close colleagues. Each with their own specialisations and responsibilities. Responsibility and independency are important but such a team of course also requires good team players.
Work is project based and varies from days to months. Solo or in sub-teams of 2 to 3 persons. Besides the multi-channel communication aspect of the Selligent platform itself, the team also enhances the experience through custom development in C#. 
You will work from Hasselt on a permanent basis. Occasional travel is limited to Brussels.

Profile

  • You have mastered the online medium at a technical level. That is to say that you are completely familiar with HTML, jQuery, Javascript and CSS. You have mastered one or more graphic tools such as Photoshop, Fireworks or another to a level such that you can edit a design and convert into HTML on your own.
  • A few years’ experience in online media are a plus point but not a requirement.
  • You have experience in SQL, database-driven websites and have basic knowledge of C#.
  • You are meticulous, you have an eye for detail and a highly developed sense of responsibility.
  • You have sufficient communication skills to consult with marketers about campaigns based on your strong internet knowledge.
  • You speak Dutch and English fluently. French is a plus.
  • You are customer-focused and think in the long term.
  • You like to work in a close team facilitating all the varying needs of one customer.
  • A bit of healthy stress and need for persistence makes your clock tick.
  • You are eager to learn and ambitious to build up your knowledge.

Offer

  • An interesting job in a fast growing company
  • The opportunity of learning in a stimulating environment
  • Competitive salary and benefits based on your experience

 
Contact Person: Bram Sué

Selligent Marketing Cloud is the world's leading independent provider of relationship marketing solutions, powering customer relationships for InterContinental Hotels Group, ING and Extra Space Storage and more than 700 other major brands in retail, travel, automotive, publishing, and financial services. Featuring enterprise-strength performance, Selligent Marketing Cloud's technology leads the industry in data management, campaign orchestration, and audience analytics. Selligent Marketing Cloud increases conversions and enhances engagement for mid-market to enterprise B2C marketers with its ability to deliver integrated, customer-centric experiences across email, display, mobile, and social.
Selligent Marketing Cloud serves more than 30 countries globally, including more than 75 agencies and MSPs. Selligent has offices in Silicon Valley, New York, London, Belgium, Paris, Munich, Barcelona, and Australia.

Join Us and Love What You Do!
If you are passionate about marketing, committed to customer satisfaction, and eager to transform the marketing service industry one innovation at a time, we want to hear from you.
Job Description
As a Customer Success Manager (CSM), you will be responsible for the growth, satisfaction and retention regional portfolio of clients and partners. By understanding each client’s business goals, you will be able to help them further leverage the omnichannel capabilities of the Selligent Marketing Cloud to drive a Consumer-First Marketing program.
Duties

  • Responsible for retaining, growing and developing account through daily/weekly interaction with clients and partners, along with periodic onsite visits at client and partner’s offices.
  • Identify opportunities within your client and partner’s marketing and communication strategy that can be improved via incremental usage of Selligent products and services.
  • Consult and participate in all aspects of the sales and upsell cycle including, proposals, scoping, pricing, demonstrations and contract negotiations, related to all opportunities across existing client and partner base.
  • Partner with cross-functional teams, such as the Technical Project Manager (TPM), being accountable for delivery of sound solutions.
  • Capture and quantify business impact of Selligent program results for clients and partners, with the goal of being able to foster Selligent advocates in the form of references, case studies, and event speakers.
  • Accountable for onboarding new clients, ensuring smooth transition of programs from competitive systems. Implement and plan for new programs, partnering with technical and strategic resources.

Required Skills

  • A deep understanding and passion for email/SMS/Push Notifications, etc.
  • 5 years of experience in advertising, marketing or related field; at least 3 years in a similar role as an Account Manager or Customer Success Manager.
  • Comfort working in highly flexible, entrepreneurial environment.
  • Proven success working in cross functional teams.
  • Strong ability to establish priorities and make decisions.
  • Strong project planning and management skills.
  • Outstanding oral and written communication and presentation skills.
  • Strong team building and interpersonal skills.
  • Highly active in digital media, personally and/or professionally.
  • Undergraduate degree in business, marketing or related field.
  • Some travel required (less than 20%).

Selligent Marketing Cloud is an equal opportunity employer.

JOB DESCRIPTION
We at Selligent Marketing Cloud are looking for a Data Engineer to help us build innovative solutions in our Selligent Cortex project, which aims to bring ambitious AI and machine learning solutions to our marketing cloud platform.
You will be responsible for everything related to the collection, storing, exploration, and labeling of large amounts of data at Selligent Marketing Cloud. You will be part of a cross-functional team and work with data scientists in order to design, implement, and test complex machine learning solutions. Both creativity and strong analytical skills will be expected from you.
You will work internally in our Hasselt office.

Profile

  • Enjoyed a higher education in IT/Engineering or equivalent through experience
  • Pragmatic and always eager to learn new things
  • Highly motivated to tackle very hard problems - enjoy being challenged and thrives under pressure
  • Ability to work effectively with cross-functional engineering teams and stakeholders
  • Strong analytical and communication skills, both written and verbal
  • Proficient in English, Dutch and French are a plus
  • Affinity with Agile development

Qualifications

  • Experience with many different technologies for handling and manipulating large datasets.
  • Ability to program in at least one high-level (e.g. Python) and one low-level (e.g. C) language.
  • Experience with machine learning algorithms is a plus.
  • Having participated in (and maybe won!) relevant hackathons in a plus
  • Experience with SaaS environments and/or cloud solutions is a plus

 
Contact Person: Carl Bruninx

JOB DESCRIPTION
We at Selligent Marketing Cloud are looking for a Data Scientist to help us build innovative solutions in our Selligent Cortex project, which aims to bring ambitious AI and machine learning solutions to our marketing cloud platform.
You will be responsible for designing solutions involving machine learning and large datasets. You will be mostly responsible for the invention and prototyping phase, but will work with Data Engineers and other engineering teams to test your innovations and bring them to market. You should be scientifically minded, but also have an engineering gene.
You will work internally in our Hasselt office.

Profile

  • Highly motivated to tackle very hard problems - likes to invent novel solutions
  • A good mix of scientific and engineering mind-set
  • Strong analytical and communication skills, both written and verbal
  • Ability to work effectively with cross-functional engineering teams and stakeholders
  • Proficient in English, Dutch and French are a plus
  • Affinity with Agile development

Qualifications

  • Excellent statistical, machine learning and data mining skills. Knowledge of concepts like regression, clustering, classification, etc and methods like decision trees, SVM/R, MLPs, etc are a must
  • An academic background
  • Experience working with large scale data sets
  • Great data modeling and analysis in Python or Matlab
  • Programming skills with a low-level programming language such as C is a plus
  • Having participated in competitions (e.g. on Kaggle) is a plus

 
Contact Person: Carl Bruninx

JOB DESCRIPTION
Are you passionate about software quality, challenging problems and delivering a great customer experience in a world of creative marketing solutions? Then you are the QA Engineer we’re looking for at Selligent.
As a QA Engineer you will be part of a cross-functional development team and work together with other engineers in a scaled agile setting to support the development of the core product of Selligent Marketing Cloud by:

  • Identifying implementation and design mistakes early in the development by creating the necessary test plans and test cases
  • Ensuring the quality of our software updates by executing and validating regression tests
  • Implementing and maintaining automated tests: integration testing, API testing, system testing, UI testing, white box testing, etc

Together, sprint after sprint, you deliver mission critical infrastructure and ensure the highest level of quality.
You will work internally in our Hasselt office.

Profile

  • Enjoyed a higher education in IT/Engineering or equivalent through experience
  • Passion for quality and attention to detail
  • Team player
  • Ability to work effectively with cross-functional engineering teams and stakeholders
  • Good communication skills, both written and verbal
  • Proficient in English, Dutch and French are a plus
  • Affinity with Agile & Test-driven Development

Qualifications

  • Proven understanding of software QA/Testing methodologies
  • Experience in writing test plans and test cases
  • Experience in test automation development
  • Hands-on experience with Robot Testing Framework or advanced experience with other script-based testing frameworks
  • Advanced experience with UI browser level automation (local/cloud based, css, ...)

 
Contact Person: Carl Bruninx

 Key Responsibilities:

  • Use digital marketing insight and commercial teaching techniques to educate customers about their industry
  • Coach customer stakeholders and build consensus for Selligent solutions within their organization
  • Collaborate with Selligent’s Business Development and Marketing teams to identify the right customer stakeholders to sell to.
  • Independently and collaboratively strategize for solving deal-level challenges.
  • Develop and implement strategic territory plan to ensure the company exceeds its revenue objectives.

JOB DESCRIPTION
Do you enjoy analyzing and working on challenging problems, implementing new features and contributing to creative marketing solutions? Then you are the Software Engineer we’re looking for at Selligent.
As a Software Engineer you will be part of a cross-functional development team and work together with other engineers in a scaled agile setting to further develop the core product of Selligent Marketing Cloud. You have a keen interest in security, privacy, scalability and performance, deeply care for customer experience and pay attention to details. Together, sprint after sprint, you deliver mission critical infrastructure and ensuring the highest level of quality.
You will work internally in our Hasselt office.

Profile

  • Enjoyed a higher education in IT/Engineering or equivalent through experience
  • Passion for quality and attention to detail
  • Team player
  • Ability to work effectively with cross-functional engineering teams and stakeholders
  • Good communication skills, both written and verbal
  • Proficient in English, Dutch and French are a plus
  • Affinity with Agile & Test-driven Development

Qualifications

  • Good understanding of software architecture (database, web services, web layer, ...)
  • Experience in .NET Framework and C#
  • Design/develop reusable frameworks, components, and services
  • Experience writing unit tests and testable code
  • Good understanding of version control systems (Git, TFS)
  • Experience with SaaS environment and/or Cloud Services is a plus

Role specific Qualifications-Back end:

  • Possess excellent OO analysis, design, and implementation skills
  • Experience in SQL
  • Knowledge in Web service APIs (SOAP, REST, XML, JSON)
  • Knowledge of C++ is a plus

Role specific Qualifications-Front end:

  • Possess excellent HTML, CSS & Javascript skills
  • Good knowledge of AngularJS
  • Experience with KendoUI is a plus
  • Experience with Typescript is a plus

Contact Person: Carl Bruninx

Company

Selligent is a fast-growing international SaaS marketing automation provider that powers the customer engagement programs of more than 700 brands in retail, financial services, publishing and travel. Selligent is now bringing its market-leading platform to the US. Join our exciting, fast growing team and enjoy a ground-floor opportunity to have a real impact on the company’s success.

We are looking for high-energy, driven professional with sound business acumen, strong technical aptitude and natural sales instincts to join our Regional Team as a Business Development Representative (BDR).

You will support the Regional Sales Reps hunting enterprise business within defined territories. The ideal candidate should be eager to advance in our organisation by demonstrating their ability to be tenacious self-starting every day. You will also be closely aligned to the regional Marketing team attending events, speaking with prospects and following up on leads post event.

 

The Opportunity for you

  • The opportunity to generate new business opportunities to fuel our growth
  • Outbound prospecting into strategic target account lists within a defined territory
  • Research and build new and existing accounts (i.e. adding contacts, sending emails, strategic calling)
  • Conduct high-level conversations with senior executives
  • Evangelise the Selligent solution
  • Achieve monthly quotas of qualified stage 1 and stage 2 opportunities
  • Base Salary + Commissions
  • Preferred Qualifications 
  • SaaS experience
  • Outbound cold sales experience
  • 40-60 activities (calls/emails) per day
  • Enterprise prospecting experience a plus
  • Excellent written/verbal communication skills
  • Fluency in German & English
  • Strong problem solving skills
  • Motivation, drive and a self-starting attitude
  • Ability to work in a fast paced, team environment
  • Ability to understand customer needs
  • Good time management with strong organisational skills

Selligent Marketing Cloud is the world's leading independent provider of relationship marketing solutions, powering customer relationships for InterContinental Hotels Group, ING and Extra Space Storage and more than 700 other major brands in retail, travel, automotive, publishing, and financial services. Featuring enterprise-strength performance, Selligent Marketing Cloud's technology leads the industry in data management, campaign orchestration, and audience analytics. Selligent Marketing Cloud increases conversions and enhances engagement for mid-market to enterprise B2C marketers with its ability to deliver integrated, customer-centric experiences across email, display, mobile, and social.
Selligent Marketing Cloud serves more than 30 countries globally, including more than 75 agencies and MSPs. Selligent has offices in Silicon Valley, New York, London, Belgium, Paris, Munich, Barcelona, and Australia.

Join Us and Love What You Do!
If you are passionate about marketing, committed to customer satisfaction, and eager to transform the marketing service industry one innovation at a time, we want to hear from you.

Job Description 
In addition to your daily Web and Campaign role as an individual contributor, as a Manager of this tower, you will be managing a team of several Web and Campaign resources. As the leader of such team you will serve as this role's expert, providing guidance, training and mentoring to your team. 
In this role you will collaborate with other managers of adjacent towers and the PS Director to define, improve and enforce departmental processes and best practices within your team of direct reports. 

Duties 
• Continue your day to day as individual contributor for the Web and Campaign role 
• Serve as the role's subject matter expert for the team of direct reports 
• Define, improve and enforce departmental processes within and across teams 
• Mentor and educate direct reports on the Selligent Marketing Cloud platform and its components 
• Collaborate with managers of adjacent teams to ensure clients' success 
• Responsible for team's efficient utilization and workload balancing 
• Collaborate with managers and PS Director to ensure team's success 
• Serve as the first point of client escalation for issue resolution 
• Lead/participate employee performance reviews 
• Participate in interviewing process and staffing decisions 

 Required Skills 
• Considered by peers as the subject matter expert of the Web and Campaign role 
• Possesses leadership mentality 
• Able to stay cool under pressure 
• Able to feel comfortable in uncomfortable situations 
• Previous people management experience is preferred 
Selligent Marketing Cloud is an equal opportunity employer.

 

As a Technical Support Engineer, you will have a major role in assisting Selligent clients and partners in resolving any issues that they may have in working with the platform.  These issues may cover a wide range of topics or components within the platform itself, including email, content, reporting, database queries and more. Providing top tier technical support and client service through these instances will be the key responsibility of the Technical Support Engineer.

You will be a part of a close-knit, but widely distributed team that spans 5 countries in two continents, that is driven, passionate about problem solving, and operates in a fast-paced, high-technology environment.  The role will provide ample opportunity for learning new things, meeting new challenges, and the ability to adapt to different environments and use-cases.

 

Duties

  • Monitor ticket system and inbound requests for new or updated activities.
  • React by taking appropriate steps based on the type of case activity.
  • Decisively engage with the case by reproducing and replicating the issue, troubleshooting and diagnosing potential issues with the platform, and coordinating with internal teams.
  • Confidently and proactively communicate status with clients and partners, driving towards case resolution.
  • Monitor and process system and service alerts to help meet availability requirements.
  • Thoroughly document client issues, steps taken throughout the investigation, and resolution steps for all cases.
  • Follow team processes and policies, striving to honor contractual service level agreements
  • Periodically participate in the shared on-call weekend, evening, and holiday rotation.

 

Required Skills

  • Strong familiarity with digital marketing and email technology.
  • Ideal candidate holds a bachelor’s degree or higher in an applicable field
  • Familiarity with any of the following skills are preferred:
    • System: Windows Administration, Linux
    • Web Development: HTML, CSS, JavaScript, jQuery, XML, JSON
    • Languages: PHP, Java, Perl or Scripting
    • Networking: TCP/IP, DNS, SMTP
    • Database: SQL, PostgreSQL
  • Some previous experience in a tech support, help desk, or client service position is ideal.
  • Excellent communication skills with a strong client focus are a must.
  • Effective at troubleshooting and solving problems, either autonomously or with the help of other teams.
  • Openness to developing knowledge in a constantly evolving environment.
  • Fluent English language skills, French native speaker.

Selligent Marketing Cloud is the world's leading independent provider of relationship marketing solutions, powering customer relationships for InterContinental Hotels Group, ING and Extra Space Storage and more than 700 other major brands in retail, travel, automotive, publishing, and financial services. Featuring enterprise-strength performance, Selligent Marketing Cloud's technology leads the industry in data management, campaign orchestration, and audience analytics. Selligent Marketing Cloud increases conversions and enhances engagement for mid-market to enterprise B2C marketers with its ability to deliver integrated, customer-centric experiences across email, display, mobile, and social.
Selligent Marketing Cloud serves more than 30 countries globally, including more than 75 agencies and MSPs. Selligent has offices in Silicon Valley, New York, London, Belgium, Paris, Munich, Barcelona, and Australia.

Join Us and Love What You Do!
If you are passionate about marketing, committed to customer satisfaction, and eager to transform the marketing service industry one innovation at a time, we want to hear from you.

Job Description 
In addition to your daily Technical Project Manager role as an individual contributor, as a Manager of this tower, you will be managing a team of several Technical Project Manager resources. As the leader of such team you will serve as this role's expert, providing guidance, training and mentoring to your team. 
In this role you will collaborate with other managers of adjacent towers and the PS Director to define, improve and enforce departmental processes and best practices within your team of direct reports. 

Duties 
• Continue your day to day as individual contributor for the Technical Project Manager role 
• Serve as the role's subject matter expert for the team of direct reports 
• Define, improve and enforce departmental processes within and across teams 
• Mentor and educate direct reports on the Selligent Marketing Cloud platform and its components 
• Collaborate with managers of adjacent teams to ensure clients' success 
• Responsible for team's efficient utilization and workload balancing 
• Collaborate with managers and PS Director to ensure team's success 
• Serve as the first point of client escalation for issue resolution 
• Lead/participate employee performance reviews 
• Participate in interviewing process and staffing decisions 

Required Skills 
• Considered by peers as the subject matter expert of the Technical Project Manager role 
• Possesses leadership mentality 
• Able to stay cool under pressure 
• Able to feel comfortable in uncomfortable situations 
• Previous people management experience is preferred 
Selligent Marketing Cloud is an equal opportunity employer.