BECOME A PARTNER
Many companies have joined the Selligent Partner programme:1. Integration partners that collaborate in the roll-out of our solutions by providing specific skills, as well as implementation and change management consulting services. Selligent provides them with a full range of support and tools as described below.
2. Distribution partners that represent us in certain markets and offer a complete range of services, just like our own subsidiaries. Selligent pre-sales staff will assist them, such that the sales teams of both the partner and Selligent are working in close relationship during the sales process.
WHAT ARE THE BENEFITS OF BECOMING A PARTNER?
You work in a booming profitable market with a reliable partner: With over 75,000 users in and outside Europe, Selligent products and services have demonstrated their effectiveness both in medium-sized companies and in leading multinationals.
Selligent offers the right generic technology to be successful: Selligent has always developed state of the art technology and was one of the first to develop new CRM requirements. Selligent offers its partners a technology that enables them to develop solutions that will suit the customers needs with the lowest cost and the highest return.
Selligent offers attractive financial conditions and a support programme to facilitate the start-up of your sales, marketing and service teams. Selligent continuously seeks the best ways to approach target markets, which results in a broad range of marketing material and press coverage.
WHAT SUPPORT DO YOU GET?
1. Training & Certification Centre
Selligent has a Training & Certification Centre with online support facilities. Senior consultants are at your disposal and cooperate intensively with you. Everything is documented to guarantee you a smooth implementation at your customer site. In return, we also expect high quality standards in the services delivered by our partners.
Training Centre
Experienced trainers with implementation background deliver high-quality courses and guarantee that participants benefit from functional and practical examples. Training sessions are organised on a regular basis. Topics may vary from standard functional and technical topics to specific topics (content management, reporting and analytics, integration,...)Certification Centre
Product certification: evaluating the knowledge of the functionality of the Selligent solutions. Implementation certification: evaluating the ability to implement the solution described by the solution architect. Senior expert certification: evaluating the in-depth technical knowledge of the Selligent solution.2. Professional Service team
Selligent's product and implementation experts can be involved at any time during audit and expertise tasks.
3. Support Centre
Selligent also offers various levels of Service Level Agreements:
Consultants at partners' will benefit from the same support level as Selligent consultants; Reactivity commitment will vary depending on the level chosen for the SLA; Access to the Selligent support team in close relationship with the R&D team; Access to the online Selligent e-Services platform 24/7:- Selligent knowledge base and solution database;
- Selligent ticketing and request system.
4. Tools
Selligent has a dedicated Partner extranet website where all needed information is available. This includes:
Selligent Marketing collateral & tools All functional and technical documentation Possibility to book time slots for Selligent demo's Registration to training sessions and access to learning materials
